Afrihost - Pure Fibre Feedback Thread Part 2

[Grieta Thanburg]

I'm not seeing any notices.

Have you tried a different server hosted in Cape Town?

Ya, it ranges from 5-25 Mbit down, depending on the server. I noticed when things started feeling sluggish and then only being able to pull 200 KB/s from Github.

No biggie though, I can still stream fine right now.
I'm in Jeffreysbay, for what it's worth.

 

[AfriNatic]

Download speeds seem to be much slower @AfriNatic
View attachment 1531831

MTN PE might not be the best server to test as it will hairpin Rondebosch and then Tygervally back to MTN Datacentre in PE. I will see if there is any feedback from MetroFibre to find out if there are any issues.

 

[MakoPC]

MTN PE might not be the best server to test as it will hairpin Rondebosch and then Tygervally back to MTN Datacentre in PE. I will see if there is any feedback from MetroFibre of an issues.

Normally got full speed on it, will try on CPT servers

 

[MakoPC]

Speedtest by Ookla - The Global Broadband Speed Test

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[AfriNatic]

Speedtest by Ookla - The Global Broadband Speed Test

Use Speedtest on all your devices with our free desktop and mobile apps.

www.speedtest.net

Okay I have reached out to MetroFibre noc. Our NNI looks okay traffic wise.

 

[Soul Assassin]

Unfortunately, we have received word from Twitch that the JHB pop has been postponed until further notice

RIP.

 

[AfriNatic]

RIP.

Very disappointing. We were reserving a couple of ports for a PNI.

 

[MakoPC]

Okay I have reached out to MetroFibre noc. Our NNI looks okay traffic wise.

Speedtest by Ookla - The Global Broadband Speed Test

Use Speedtest on all your devices with our free desktop and mobile apps.

www.speedtest.net

Speeds seem fine now, ping is slightly higher from usual 14, but really no difference tbh

 

[ronnie_94]

Speedtest by Ookla - The Global Broadband Speed Test

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Speeds seem fine now, ping is slightly higher from usual 14, but really no difference tbh

I have also seen my local pings to be about 10ms more for a while in discord and games, using warp brings it down back to the normal ping though but does not seem to be a massive issue.

 

[Grieta Thanburg]

Looks like my ONT died. Router not able to get a IP address from my MFN ont

 

[Afrigirl]

Looks like my ONT died. Router not able to get a IP address from my MFN ont

Which area are you in?

 

[Grieta Thanburg]

Which area are you in?

I just got a notification from Afrihost now that it's down. At least it's not just me.

 

[LordPhoenix_ZA]

Not aware of any issue with our speedtest server? What issues are you picking up?

Constantly poor performance. Thought it was a temp thing, but its been a while now.

Speedtest to Afrihost Server

Speedtest by Ookla - The Global Broadband Speed Test

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Speedtest to any other local server

Speedtest by Ookla - The Global Broadband Speed Test

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www.speedtest.net

I can replicate this all the time.

 

[Grieta Thanburg]

I just got a notification from Afrihost now that it's down. At least it's not just me.

View attachment 1532013

@Afrigirl, do you perhaps have an ETA for this from MFN? My MTN is not that great

Back

 

[Seeyou]

@Afrigirl @AfriNatic - how long do fibre line migrations usually take? If I cancel with my current ISP and get an early release of the line - how do I communicate this with AH so you can claim the line and activate me?

I was told via your Whatsapp support it can take anywhere up to 72 business hours - but in the past migrations have been same day. I'm trying to avoid being without internet for more than a couple of hours as I work from home.

 

[Afrigirl]

@Afrigirl @AfriNatic - how long do fibre line migrations usually take? If I cancel with my current ISP and get an early release of the line - how do I communicate this with AH so you can claim the line and activate me?

I was told via your Whatsapp support it can take anywhere up to 72 business hours - but in the past migrations have been same day. I'm trying to avoid being without internet for more than a couple of hours as I work from home.

Hi. Who is the FNO of the Fibre line?

 

[AfriNatic]

Constantly poor performance. Thought it was a temp thing, but its been a while now.

Speedtest to Afrihost Server

Speedtest by Ookla - The Global Broadband Speed Test

Use Speedtest on all your devices with our free desktop and mobile apps.

www.speedtest.net

Speedtest to any other local server

Speedtest by Ookla - The Global Broadband Speed Test

Use Speedtest on all your devices with our free desktop and mobile apps.

www.speedtest.net

I can replicate this all the time.

From different lines? I haven't noticed any issues with the server and we have a few tests on 1Gbps lines set up for testing to it and I don't see the degraded speeds.

 

[Seeyou]

Hi. Who is the FNO of the Fibre line?

Octotel

 

[AfriNatic]

Octotel

Octotel accepts the order at any time even if the current ISP is still active.

Octotel will then contact you via phone or email to approve the migration. As soon as you approve it change over is quick. If you opt for the end of the month it will happen then if you opt for immediate it can happen after you confirmed with Octotel.

 

[Seeyou]

Octotel accepts the order at any time even if the current ISP is still active.

Octotel will then contact you via phone or email to approve the migration. As soon as you approve it change over is quick. If you opt for the end of the month it will happen then if you opt for immediate it can happen after you confirmed with Octotel.

Gotcha. Although if Octotel switched me over and AH hadn't activated me I'd still be without connection I'd presume. Is there an automated system your side that picks up when a line is released for a pending order?

Essentially what I'm after is the process to follow. Do I cancel existing ISP, place AH order and ask for immediate migration and wait for the confirmation, or..?