Afrihost - Pure Fibre Feedback Thread Part 2

[Afrigirl]

Hi @Afrigirl, I've also had my line released today from CISP.

Could you please help me get set up asap?
I've opted to take a router from you guys, but I already have one that is set up on DHCP that I can use until it arrives, so you can go ahead and activate the order on Vumatel's side in the meantime, as I can start using it already.

My reference number is AH5746EA456544.

Please check your PM. Address confirmation needed.

 

[grant_cpt]

Hello.
Please share the AH reference number so I can have a look.

Here you go: AH45CBC65A0657

 

[AfriNatic]

View attachment 1551523
Unfortunately these are the only ones there. Been through the whole thread and can't seem to find it. Unfortunate, but hoping to get it soon to try out.

For now we only have CPT and DUR. The JHB one is still a work in progress.

CPT if you want your traffic to route via CPT to LON and using direct no PPTP in JHB traffic is via France.

 

[grant_cpt]

They took about 15 minutes after that email for it to go down just an FYI.

1 hour in and we're still not disconnected

 

[grant_cpt]

Here you go: AH45CBC65A0657

@Afrigirl you able to trace things?

 

[Soprono]

Thank you @Afrigirl for the incredible help. I messaged that my line was released today at 3:26 PM and Iv been connected for about 5 minutes already.

Appreciated.

 

[Joker]

@Afrigirl please could you see if there's any way to push my order through, thanks - AH495BE7E645A6

 

[Afrigirl]

@Afrigirl you able to trace things?

Yes. I will send the feedback from Frogfoot via PM. But an early release has been requested.

 

[Soprono]

Thank you @Afrigirl for the incredible help. I messaged that my line was released today at 3:26 PM and Iv been connected for about 5 minutes already.

Appreciated.

Something has now died? Iv done the whole activate URL thing. Please check @Afrigirl

 

[Afrigirl]

Something has now died?

Please visit login.afrihost.com to activate.

 

[Soprono]

Please visit login.afrihost.com to activate.

Router doesn’t even have an IP? And I did that step the first time I logged on. Sorted!

 

[Armizael]

Thanks for the help guys - I'm up and running

 

[Frankie23]

I'm also considering jumping ship from CISP to Afrihost.

@Afrigirl If I get CISP to release my line on a Saturday, can I be connected on AH the very same day?

I need to schedule a move to AH outside of MON-FRI 8-5 as I WFH.

 

[Afrigirl]

I'm also considering jumping ship from CISP to Afrihost.

@Afrigirl If I get CISP to release my line on a Saturday, can I be connected on AH the very same day?

I need to schedule a move to AH outside of MON-FRI 8-5 as I WFH.

Hello.
For which FNO?

 

[Frankie23]

Hello.
For which FNO?

Frogfoot.

Thanks!

 

[wingnut771]

I'm also considering jumping ship from CISP to Afrihost.

@Afrigirl If I get CISP to release my line on a Saturday, can I be connected on AH the very same day?

I need to schedule a move to AH outside of MON-FRI 8-5 as I WFH.

I don't think FNOs work weekends.

 

[Afrigirl]

Frogfoot.

Thanks!

Thank you.
Frogfoot Migration orders take longer. An Early release needs to be approved, and the FF service delivery team is unavailable on weekends. They also request your POA and pictures of the ONT.

 

[Frankie23]

Thank you.
Frogfoot Migration orders take longer. An Early release needs to be approved, and the FF service delivery team is unavailable on weekends. They also request your POA and pictures of the ONT.

Thanks, what kind of timeline are we looking at if the request is made on a weekday?

Apologies, what is POA?

 

[grant_cpt]

Thanks, what kind of timeline are we looking at if the request is made on a weekday?

Apologies, what is POA?

Proof of Address

 

[Frankie23]

Proof of Address

Of course, got it, thanks