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We were doing the G1, we're now supplying the ACR1.
Not sure what the main differences are, but I believe there are a few improvements.
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Afrihost - Pure Fibre Feedback Thread
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We were doing the G1, we're now supplying the ACR1.
Not sure what the main differences are, but I believe there are a few improvements.
Love the response from Afrihost tech support. Basically saying: It's not our problem.
Here is their response:
"Trust you are well
Apologies for the late response in regards to your slow access.
According to the trace route, the 1st five hops that are connected are on our local network, meaning that it would would have a low ping or response time from the server as it is cached on your internal network, plus when it leaves our network, we don't have control over that response time from the server, to make you understand this better, please read the article I have attached.
Link : https://mybroadband.co.za/news/tele...-in-new-peering-policy.html?source=newsletter
If you need further assistance, please don't hesitate to contact me."
Really depends on the trace you sent them. First 5 hops being on your local network sounds strange, unless you have a very complex home network.
Can I see the whole trace and troubleshooting tests you submitted?
There shouldn't be any congestion on our side, so we'll need to troubleshoot and see where this might be originating.
Which provider are you on? Looks like it could be Octotel, but don't want to assume. If you've run any tests, please post them up too.
Awesome - glad to hear it!
Can anyone provide more info on this?
From what I can see it's the same router but ships with different firmware?
I am on Octotel yes, I ran a test just now. Like i said it seems like the slower speeds start at 19:00
Probably congestion. Got a buddy on a different ISP in Lakeside. Same issue
Is this normal though for a Fibre network? I thought Fibre manages congestion much better?
I know Octotel in Claremont had majors issues between on the dot 6pm until 11pm everyday. Took the guys to complain over 6 months for them to finally sort and upgrade their Network
I did a speed test now by connecting my pc directly to the CPE box. Speeds are fine then.
I can ask our warehouse manager for an overview of the differences.
It really depends on how the provider has designed their network and their backhaul. That's why it's best to log a ticket with us so we can get the provider to investigate.
Please monitor and let us know. If connecting direct to the CPE fixes the issue, it may be a local network issue.
Fjorko
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Still waiting for them to pick up my router. . . .when will this happen ?Let me look into that
EDIT: Sigh, actually - im just going to cancel the return - coz i can see this is a huge #$@$$# up waiting to happen.....
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wingnut771
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me neither but i'm not going to bother in sake of my sanity.
Fjorko
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Good call. I just cancelled my pickup - its just too much hassle
I see a few posts around this - I am happy to facilitate the return for those people experiencing those symptoms like disconnects, etc.
The biggest different is a 1Ghz process as opposed to 600Mhz on the G1. The new one also has MU-MIMO. Bigger flash memory,
Those are the main differences.
The biggest different is a 1Ghz process as opposed to 600Mhz on the G1. The new one also has MU-MIMO. Bigger flash memory,
Those are the main differences.
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