Afrihost - Pure Fibre Feedback Thread

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Rickster said:
@AfriMan Hmmm, why dont i have this page in my CZ?
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You should generally have a return button, but let me check it out for you.

If not, just raise a ticket through a regular support channels and then send me the reference so I can get it assigned to our warehouse team.
 
AfriMan said:
You should generally have a return button, but let me check it out for you.

If not, just raise a ticket through a regular support channels and then send me the reference so I can get it assigned to our warehouse team.
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My G1 is over 2 years old. Can I return it and get a new one?
 
AfriMan said:
The biggest different is a 1Ghz process as opposed to 600Mhz on the G1. The new one also has MU-MIMO. Bigger flash memory,
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If that = wifi remaining stable then that'll be great. Iv unplugged my dlink and stuck a TPlink archer c2 as the main router again because the dlink issues were annoying me to no end.
 
Loppas said:
If that = wifi remaining stable then that'll be great. Iv unplugged my dlink and stuck a TPlink archer c2 as the main router again because the dlink issues were annoying me to no end.
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I’ve done the same. Using a C2 as well. Quite stable now.
@AfriMan I don’t have the router listed on my portal, no return button either.
 
Hi @AfriMan i have PM'ed at 11h05 regarding assistance migrating to afrihost, can you kindly provide some feedback?
 
Back to this topic...

Speeds are way down as of last night. Could it be the actual line installation?

Tested today at 17:51:
PING ms 57
DOWNLOAD Mbps 50.26
UPLOAD Mbps 30.85

and Tested Again at 17:54:
PING ms 73
DOWNLOAD Mbps 34.49
UPLOAD Mbps 34.59
 
:)

8638706923.png
 
Ohh and Cloudflare is rerouting traffic from Kigali. Cloudflare traffic now served from Amsterdam.
 
Loppas said:
If that = wifi remaining stable then that'll be great. Iv unplugged my dlink and stuck a TPlink archer c2 as the main router again because the dlink issues were annoying me to no end.
Click to expand...

It really depends on what was causing the issue. Ultimately the router needs processing power for complex networking, so a more robust model is going to handle that complexity better.
 
naeem.ally said:
I’ve done the same. Using a C2 as well. Quite stable now.
@AfriMan I don’t have the router listed on my portal, no return button either.
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If you can't find it in ClientZone, please create a support ticket and then send me the ticket reference. I'll escalate to our warehouse to action on their side.
 
bratwurst said:
Is it not under My account / Order history?

So how do we know we a G1?
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We should be able to tell from the serial number. Most important thing is to report if you have these symptoms. From what I understand, the G1's had a failure rate of less than 1%, so most people using the devices should be having a good experience.
 
KemoSabi said:
Back to this topic...

Speeds are way down as of last night. Could it be the actual line installation?

Tested today at 17:51:
PING ms 57
DOWNLOAD Mbps 50.26
UPLOAD Mbps 30.85

and Tested Again at 17:54:
PING ms 73
DOWNLOAD Mbps 34.49
UPLOAD Mbps 34.59
Click to expand...

719730

Pretty much max speed here, so network is definitely going strong.

Streaming Man In High Castle in 4K while I did this test, so all looks pretty peachy.

Your latency seems pretty high here. Which provider are you on?
 
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