Afrihost - Pure Fibre Feedback Thread

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waylander said:
I'm not familiar with your routing to CoreIX, this is mine:



Their upstream diversity (NTT, who owns IS, Cogent, BTN, L3 and IS) with POP in AMX, LON, CIX, FR and more is fantastic.
Click to expand...

Yeah but the latency is not that great hey. You use Websquad who uses Network Platforms and their latency is much lower than Telkom. The Seacom or Essay route for EU West is not ideal. It's fine for EU Central to East maybe but not EU west like UK, NL, Germany or they are doing something wrong because with Cloudflare warp who uses Seacom gets much lower latency on the same route to EU.

BTW I see coreix.net is probably not in LON1 exchange and likely the reason traffic gets handed over. I could swear I saw them peering directly with them before unless the server changed. Anyways.

758724
 
cavedog said:
Yeah but the latency is not that great hey. You use Websquad who uses Network Platforms and their latency is much lower than Telkom. The Seacom or Essay route for EU West is not ideal. It's fine for EU Central to East maybe but not EU west like UK, NL, Germany or they are doing something wrong because with Cloudflare warp who uses Seacom gets much lower latency on the same route to EU.

BTW I see coreix.net is probably not in LON1 exchange and likely the reason traffic gets handed over. I could swear I saw them peering directly with them before unless the server changed. Anyways.

View attachment 758724
Click to expand...

Echo:
1 * * *
2 165-73-14-17.ip.afrihost.co.za (165.73.14.17) 4.609 ms 4.128 ms 4.017 ms
3 169-1-21-29.ip.afrihost.co.za (169.1.21.29) 3.593 ms 3.404 ms 3.458 ms
4 169-1-21-234.ip.afrihost.co.za (169.1.21.234) 3.758 ms 3.459 ms 2.785 ms
5 169-1-21-235.ip.afrihost.co.za (169.1.21.235) 3.762 ms 3.432 ms 3.377 ms
6 rndf-ip-ll-1-wan.telkom-ipnet.co.za (196.25.199.141) 4.528 ms 4.447 ms 4.422 ms
7 10.189.30.2 (10.189.30.2) 165.913 ms 165.843 ms 165.800 ms
8 63-218-243-157.static.pccwglobal.net (63.218.243.157) 166.234 ms 166.368 ms 167.766 ms
9 tenge0-0-0-5.br02.ldn12.pccwbtn.net (63.223.14.94) 165.981 ms 165.772 ms 165.100 ms
10 ae18.cr10-lon2.ip4.gtt.net (77.67.94.153) 166.038 ms 164.781 ms 177.718 ms
11 ae13.cr0-lon1.ip4.gtt.net (89.149.139.162) 166.027 ms 165.761 ms 165.901 ms
12 77.67.80.163 (77.67.80.163) 201.204 ms 234.410 ms 203.601 ms
13 xe-6-1.edge4.enf.lon5.coreix.net (89.187.93.137) 166.126 ms 166.499 ms 166.830 ms
14 89.187.78.14 (89.187.78.14) 167.037 ms 167.371 ms 167.353 ms
Click to expand...

Vox:
1 * * *
2 41.193.164.85 (41.193.164.85) 3.698 ms 3.448 ms 3.455 ms
3 41.193.164.86 (41.193.164.86) 3.353 ms 3.305 ms 3.203 ms
4 41.193.164.92 (41.193.164.92) 7.787 ms 3.510 ms 3.681 ms
5 41.193.119.29 (41.193.119.29) 7.191 ms 4.922 ms 5.999 ms
6 196.41.24.122 (196.41.24.122) 183.643 ms 181.709 ms 181.764 ms
7 ldn-b3-link.telia.net (213.248.100.161) 189.343 ms 181.742 ms 181.472 ms
8 gtt-ic-327509-ldn-b4.c.telia.net (62.115.47.219) 182.021 ms 181.454 ms 181.978 ms
9 ae13.cr0-lon1.ip4.gtt.net (89.149.139.162) 181.911 ms 181.773 ms 181.828 ms
10 77.67.80.163 (77.67.80.163) 182.056 ms 182.475 ms 182.214 ms
11 xe-6-1.edge4.enf.lon5.coreix.net (89.187.93.137) 188.032 ms 182.962 ms 182.403 ms
12 89.187.78.14 (89.187.78.14) 183.528 ms 183.205 ms 183.295 ms
Click to expand...

Network Platforms:
1 * * *
2 4 ms 3 ms 4 ms 160.119.225.161
3 5 ms 5 ms 4 ms core.cr-01.jb1.za.ws.net.za [160.119.224.25]
4 5 ms 5 ms 5 ms core.pe-xe-ip01.jb1.za.ws.net.za [160.119.224.18]
5 5 ms 5 ms 5 ms v101.core1.jnb1.he.net [216.66.90.117]
6 161 ms 162 ms 163 ms 10ge2-11.core1.lon2.he.net [184.104.192.113]
7 162 ms 162 ms 168 ms ldn-b3-link.telia.net [80.239.161.221]
8 169 ms 163 ms 165 ms gtt-ic-327509-ldn-b4.c.telia.net [62.115.47.219]
9 164 ms 165 ms 171 ms ae13.cr0-lon1.ip4.gtt.net [89.149.139.162]
10 163 ms 163 ms 164 ms 77.67.80.163
11 166 ms 163 ms 163 ms xe-5-1.edge4.enf.lon5.coreix.net [89.187.93.9]
12 165 ms 164 ms 164 ms 89.187.78.14
Click to expand...

Seems comparable within a few ms and blows away Vox... They are both great networks to be on, but Web Squad does have their direct China route which is something Echo does not.
 
Last edited:
And Warp+ for good measure:
1 * * *
2 4 ms 5 ms 5 ms 197.234.241.1
3 6 ms 4 ms 4 ms ae-2-113.er-01-jnb.za.seacomnet.com [105.22.32.217]
4 168 ms 167 ms 167 ms ce-0-2-0-0.cr-01-jnb.za.seacomnet.com [105.16.28.1]
5 162 ms 163 ms 163 ms xe-0-1-0-8.cr-01-emg.za.seacomnet.com [105.16.12.149]
6 164 ms 163 ms 162 ms xe-0-1-0-2.cr-01-mrs.fr.seacomnet.com [105.16.9.194]
7 161 ms 161 ms 160 ms xe-0-0-0-0.br-02-mrs.fr.seacomnet.com [105.16.32.253]
8 161 ms 161 ms 161 ms 92.60.248.233
9 189 ms 183 ms 183 ms ae33.cr0-lon1.ip4.gtt.net [89.149.137.105]
10 172 ms 172 ms 172 ms 77.67.80.163
11 173 ms 172 ms 172 ms xe-6-1.edge4.enf.lon5.coreix.net [89.187.93.137]
12 175 ms 174 ms 179 ms 89.187.78.14
Click to expand...
 
waylander said:
Echo:


Vox:


Network Platforms:


Seems comparable within a few ms and blows away Vox... They are both great networks to be on, but Web Squad does have their direct China route which is something Echo does not.
Click to expand...

Very but now lets try Amsterdam, Germany or France. Now you will see the 190ms vs 169ms from Network Platforms.
 
Simply put, Seacom has the best latency to the EU.
But its expensive.
So not everyone uses it, especially Telkom, who has IP Transit over other major cables as an investor.

End of that story, really.
 
Hi Afriman,
Thank you, something happened yesterday/last night and all of a sudden everything seems to be back to normal. I wish I new what the issue was but let's monitor and see how it goes.

758808
 
cavedog said:
Yeah but the latency is not that great hey. You use Websquad who uses Network Platforms and their latency is much lower than Telkom. The Seacom or Essay route for EU West is not ideal. It's fine for EU Central to East maybe but not EU west like UK, NL, Germany or they are doing something wrong because with Cloudflare warp who uses Seacom gets much lower latency on the same route to EU.

BTW I see coreix.net is probably not in LON1 exchange and likely the reason traffic gets handed over. I could swear I saw them peering directly with them before unless the server changed. Anyways.

View attachment 758724
Click to expand...
here's mine:
758814
 
Loppas said:
@AfriMan Its been brought up already, but is the network team looking into why the latency rises by 20ms in the evening and it appears to be all over the place too.

E.g.
Code: 
Pinging comedy.co.uk [91.192.195.29] with 32 bytes of data:
Reply from 91.192.195.29: bytes=32 time=155ms TTL=55
Reply from 91.192.195.29: bytes=32 time=166ms TTL=55
Reply from 91.192.195.29: bytes=32 time=164ms TTL=55
Reply from 91.192.195.29: bytes=32 time=167ms TTL=55
Reply from 91.192.195.29: bytes=32 time=171ms TTL=55
Reply from 91.192.195.29: bytes=32 time=177ms TTL=55
Reply from 91.192.195.29: bytes=32 time=165ms TTL=55
Reply from 91.192.195.29: bytes=32 time=158ms TTL=55
Reply from 91.192.195.29: bytes=32 time=172ms TTL=55
Reply from 91.192.195.29: bytes=32 time=161ms TTL=55
Reply from 91.192.195.29: bytes=32 time=174ms TTL=55
Reply from 91.192.195.29: bytes=32 time=201ms TTL=55
Reply from 91.192.195.29: bytes=32 time=190ms TTL=55
Reply from 91.192.195.29: bytes=32 time=174ms TTL=55
Reply from 91.192.195.29: bytes=32 time=209ms TTL=55
Reply from 91.192.195.29: bytes=32 time=162ms TTL=55
Reply from 91.192.195.29: bytes=32 time=172ms TTL=55
Reply from 91.192.195.29: bytes=32 time=197ms TTL=55
Reply from 91.192.195.29: bytes=32 time=173ms TTL=55
Reply from 91.192.195.29: bytes=32 time=156ms TTL=55
Reply from 91.192.195.29: bytes=32 time=171ms TTL=55
Reply from 91.192.195.29: bytes=32 time=167ms TTL=55
Reply from 91.192.195.29: bytes=32 time=166ms TTL=55
Reply from 91.192.195.29: bytes=32 time=166ms TTL=55
Reply from 91.192.195.29: bytes=32 time=171ms TTL=55
Reply from 91.192.195.29: bytes=32 time=173ms TTL=55
Reply from 91.192.195.29: bytes=32 time=174ms TTL=55
Reply from 91.192.195.29: bytes=32 time=181ms TTL=55
Reply from 91.192.195.29: bytes=32 time=176ms TTL=55
Reply from 91.192.195.29: bytes=32 time=182ms TTL=55
Reply from 91.192.195.29: bytes=32 time=158ms TTL=55

Ping statistics for 91.192.195.29:
    Packets: Sent = 31, Received = 31, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 155ms, Maximum = 209ms, Average = 172ms

This is what im getting atm whereas it would usually be 148ms~. The ping should not be so sporadic either.
Click to expand...

I get you, we definitely want latency to be as stable as possible. I've raised this with our NOC and asked them to take it further in terms of what can be done to stabilise.
 
blunt said:
@AfriMan just as a matter of interest - random question - my parents changed to a Tenda router as the WiFi is *much* better than the DIR-825 (side note), when I activated the new router (Frogfoot) with AH they were given an IP 165.73.120.xxx which GeoIP looks up as Western Cape, previously they had 169.1.253.xxx which GeoIP looks up as JHB - my uncle who is also on FF about 5 mins away is still on his DIR-825 and has one of those JHB IP's.

I'm on Openserve and have a 169.0.116.xxx IP which geoip's as CPT.

Is this just luck of the draw, or is there a reason why the Afrihost DIR's both got the JHB IP's and this new router got a CPT one on a different range?
Click to expand...

I don't think the router has any influence (to my knowledge). It's probably random and controlled by how we've dispersed our IP range. I don't think it should affect your experience in any way though.
 
svenh said:
Hi Afriman,
Thank you, something happened yesterday/last night and all of a sudden everything seems to be back to normal. I wish I new what the issue was but let's monitor and see how it goes.

View attachment 758808
Click to expand...

Sounds like it may have been outside of our network, but most important thing is you getting a good experience now ;)
 
Hey guys

Our want to look into the latency issues that were reported, we need to work with our upstream partners as well to do some end-to-end investigation.

Could I please ask that those of you willing to test please send me the folllowing:

Your public IP
Destination IP or URL
Traceroute or MTR

Please send to me on PM so I can put everything together and send on.
 
Hey @AfriMan I have been having constant issues with my fibre line. Losing connection daily, slow data throughput. Having to have to reboot my router several times a day.

Your support team refuse to log an issue with Metrofibre to investigate saying that I need to monitor this for a full week. I been having this problem since Monday, and that doesn't seem to warrant cause for concern? Please can you assist.

I run my security cams on this, and if I go away I cannot have issue like this.
 
Ecco said:
Hey @AfriMan I have been having constant issues with my fibre line. Losing connection daily, slow data throughput. Having to have to reboot my router several times a day.

Your support team refuse to log an issue with Metrofibre to investigate saying that I need to monitor this for a full week. I been having this problem since Monday, and that doesn't seem to warrant cause for concern? Please can you assist.

I run my security cams on this, and if I go away I cannot have issue like this.
Click to expand...

Hey there

Totally understand your concerns. We do definitely need to troubleshoot, but monitoring for a week doesn't sound like it will help us isolate the cause :(

Drop me a PM please - let me see what I can do on my end :(
 
So this is Afrihost Support after about 3 weeks of back and forth emails about bad service when it comes to twitch and iptv services internationally this is the final reply

"
Thank you for your e-mail.

My apologies for the late reply Kindly note that once a connection leaves our network/datacentre we have no control over the overall experience.
Unfortunately, we will not be able to improve your connection experience to international sites.

Have a great day further:)
****
"

I am seriously considering cancelling my service with Afrihost as soon as my 6months lapses to avoid too many cancellation fees
 
Last edited by a moderator:
willsotaku said:
So this is Afrihost Support after about 3 weeks of back and forth emails about bad service when it comes to twitch and iptv services internationally this is the final reply

"
Thank you for your e-mail.

My apologies for the late reply Kindly note that once a connection leaves our network/datacentre we have no control over the overall experience.
Unfortunately, we will not be able to improve your connection experience to international sites.

Have a great day further:)
****
"

I am seriously considering cancelling my service with Afrihost as soon as my 6months lapses to avoid too many cancellation fees
Click to expand...
who is your fibre provider and area?
 
Last edited by a moderator:
AfriMan said:
Hey there

Totally understand your concerns. We do definitely need to troubleshoot, but monitoring for a week doesn't sound like it will help us isolate the cause :(

Drop me a PM please - let me see what I can do on my end :(
Click to expand...

Thank you. Have sent you a PM
 
Anybody experience any issues using smartdns VPN service on Afrihost fibre?

Whenever I connect to their Jhb based server I can never get any data throughput. If I change to an international server then it works?
 
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