Afrihost - Pure Fibre Feedback Thread

[blunt]

For anyone interested here is the direct link to the ship, can't help much but I kind of enjoy seeing these things.

MarineTraffic: Global Ship Tracking Intelligence | AIS Marine Traffic

MarineTraffic Live Ships Map. Discover information and vessel positions for vessels around the world. Search the MarineTraffic ships database of more than 550000 active and decommissioned vessels. Search for popular ships globally. Find locations of ports and ships using the near Real Time ships...

www.marinetraffic.com

hmm wonder why it's not left yet - sea conditions don't seem that bad in CPT

Cape Town Surf Report & Surf Forecast with Live Surf Webcams - Magicseaweed

Get the latest Cape Town surf report including local surf height, swell period, wind and tide charts. Score access to long-range surf forecasts, and ad-free web cams with Magicseaweed Pro

magicseaweed.com

 

[Soprono]

hmm wonder why it's not left yet - sea conditions don't seem that bad in CPT

Cape Town Surf Report & Surf Forecast with Live Surf Webcams - Magicseaweed

Get the latest Cape Town surf report including local surf height, swell period, wind and tide charts. Score access to long-range surf forecasts, and ad-free web cams with Magicseaweed Pro

magicseaweed.com

ATA was when it was moved to the dock it is currently in, almost like a planes pre flight inspection. Just ships take stupid long with all that stuff for obvious size reasons

ATD is actual time of departure which I see was around 19:52 which also like a plane means doors start closing and things start warming up for sail. Should see it move in an hour or so hopefully.

 

[blunt]

ATA was when it was moved to the dock it is currently in, almost like a planes pre flight inspection. Just ships take stupid long with all that stuff for obvious size reasons

ATD is actual time of departure which I see was around 19:52 which also like a plane means doors start closing and things start warming up for sail. Should see it move in an hour or so hopefully.

ahh ok cool thanks for the info
[edit] but these ATA and ATD's are from 8th and 9th Jan..

 

[Phinix]

Twitch has taken a huge nose dive ever since the switch over.
Can't watch source for more than a 30 seconds before it tanks.

 

[Soprono]

ahh ok cool thanks for the info
[edit] but these ATA and ATD's are from 8th and 9th Jan..

That's a fail for me too, didn't see that either. Well know you now the process when it does actually get updated to realish figures .

 

[AfriMan]

@AfriMan Huuuuuuuge improvement at home with our Fibre. Certainly not perfect but in comparison to the last few days, it’s like chalk and cheese.
I’m sure there was a considerable unplanned cost involved getting this sorted so many thanks!

I'm so glad everything is working well

If you see a slightly chubby man begging on the street corner, it's probably me after paying for this capacity.

Just kidding. Gian paid

 

[AfriMan]

Hi Guys, still seeing packet loss and routing through telkom. If I traceroute from a server in London it shows Seacom, Are you guys still working on te BGP routing?

The guys are still working on improving performance on Telkom. We're definitely not seeing the performance we'd like

 

[AfriMan]

Twitch has taken a huge nose dive ever since the switch over.
Can't watch source for more than a 30 seconds before it tanks.

Can you run a traceroute so we can see your routing right now?

 

[AfriMan]

Don't get me wrong, I realise there are much higher priorities than optimising latency at the moment and I'm grateful AH are working so hard to implement this solution. I was merely wondering, and may have phrased it a little aggressively

No offense taken - trust me! Nobody is happier than me that everything is sorted. I may actually turn my assignment in on time

 

[marjo]

I'm so glad everything is working well

If you see a slightly chubby man begging on the street corner, it's probably me after paying for this capacity.

Just kidding. Gian paid

Im still new to the Afrihost family. Does Gian then own the AH upstream?

 

[Phinix]

Can you run a traceroute so we can see your routing right now?

Here you go to twitch.tv :

Tracing route to twitch.map.fastly.net [151.101.122.167]
over a maximum of 30 hops:

  1    <1 ms    <1 ms    <1 ms  192.168.1.1
  2     *        *        *     Request timed out.
  3     7 ms     3 ms     4 ms  165-73-14-113.ip.afrihost.co.za [165.73.14.113]
  4     4 ms     3 ms     3 ms  169-1-21-149.ip.afrihost.co.za [169.1.21.149]
  5     5 ms     4 ms     3 ms  169-1-21-2.ip.afrihost.co.za [169.1.21.2]
  6    38 ms    38 ms    35 ms  169-1-21-3.ip.afrihost.co.za [169.1.21.3]
  7     4 ms     4 ms     5 ms  196.25.26.65
  8   273 ms   273 ms   271 ms  10.189.30.13
  9   227 ms   237 ms   243 ms  be5956.rcr21.b023101-0.lon01.atlas.cogentco.com [149.11.248.209]
10   231 ms   243 ms   241 ms  be12499.ccr21.lon01.atlas.cogentco.com [154.54.60.241]
11   209 ms   206 ms   216 ms  be2868.ccr41.lon13.atlas.cogentco.com [154.54.57.153]
12   251 ms   249 ms   255 ms  be12497.ccr41.par01.atlas.cogentco.com [154.54.56.130]
13   257 ms   247 ms   219 ms  be2921.rcr21.b032899-0.par01.atlas.cogentco.com [130.117.0.34]
14   224 ms   228 ms   227 ms  149.6.114.94
15   228 ms   230 ms   229 ms  151.101.122.167

Trace complete.

And tracing to live.twitch.tv:

Tracing route to live-rio.twitch.tv [52.223.208.163]
over a maximum of 30 hops:

  1    <1 ms    <1 ms    <1 ms  192.168.1.1
  2     *        *        *     Request timed out.
  3     6 ms     4 ms    16 ms  165-73-14-113.ip.afrihost.co.za [165.73.14.113]
  4     4 ms     4 ms     3 ms  169-1-21-149.ip.afrihost.co.za [169.1.21.149]
  5     4 ms     2 ms     2 ms  169-1-21-2.ip.afrihost.co.za [169.1.21.2]
  6     4 ms     3 ms     2 ms  169-1-21-3.ip.afrihost.co.za [169.1.21.3]
  7     3 ms     3 ms     4 ms  196.25.26.65
  8     *      254 ms   255 ms  10.189.30.6
  9   234 ms   240 ms   248 ms  te0-3-0-7.agr21.mrs01.atlas.cogentco.com [149.14.126.225]
 10   196 ms   202 ms   210 ms  be2345.ccr21.mrs01.atlas.cogentco.com [154.54.38.169]
 11   190 ms   272 ms   186 ms  telecomitalia.mrs01.atlas.cogentco.com [130.117.15.6]
 12   383 ms   385 ms   391 ms  et9-0-2.sanpaolo2.spa.seabone.net [195.22.219.73]

 

[wingnut771]

Here you go:

Tracing route to twitch.map.fastly.net [151.101.122.167]
over a maximum of 30 hops:

  1    <1 ms    <1 ms    <1 ms  192.168.1.1
  2     *        *        *     Request timed out.
  3     7 ms     3 ms     4 ms  165-73-14-113.ip.afrihost.co.za [165.73.14.113]
  4     4 ms     3 ms     3 ms  169-1-21-149.ip.afrihost.co.za [169.1.21.149]
  5     5 ms     4 ms     3 ms  169-1-21-2.ip.afrihost.co.za [169.1.21.2]
  6    38 ms    38 ms    35 ms  169-1-21-3.ip.afrihost.co.za [169.1.21.3]
  7     4 ms     4 ms     5 ms  196.25.26.65
  8   273 ms   273 ms   271 ms  10.189.30.13
  9   227 ms   237 ms   243 ms  be5956.rcr21.b023101-0.lon01.atlas.cogentco.com [149.11.248.209]
10   231 ms   243 ms   241 ms  be12499.ccr21.lon01.atlas.cogentco.com [154.54.60.241]
11   209 ms   206 ms   216 ms  be2868.ccr41.lon13.atlas.cogentco.com [154.54.57.153]
12   251 ms   249 ms   255 ms  be12497.ccr41.par01.atlas.cogentco.com [154.54.56.130]
13   257 ms   247 ms   219 ms  be2921.rcr21.b032899-0.par01.atlas.cogentco.com [130.117.0.34]
14   224 ms   228 ms   227 ms  149.6.114.94
15   228 ms   230 ms   229 ms  151.101.122.167

Trace complete.

Also pinging live.twitch.tv shows this at 392ms average:

195.22.219.73 et9-0-2.sanpaolo2.spa.seabone.net

weird, here's mine, using 9.9.9.9 and 1.1.1.1 as my dns's:

 

[kreddy]

Well done afrihost !

 

[JustJack]

@AfriMan and AH in general
Thanx.. my interwebz are working again!

 

[Treschen]

Glad to report internet is much better now, not perfect but much better. Thanks Afrihost for doing something and not waiting around for the undersea cable to be repaired

Glad I joined Afrihost

 

[Prof.Merlin]

So i've been having issues since the switchover to Seacom, wondering if anybody else also has issues. After the cable break, local sites still used to work fine (like mybb).

Since sunday afternoon I even have issues with local sites. Slack does not update and shows everybody as offline. Mybb just loads and when it does eventually come up, the images do not load. Trying to load a pdf on weathersa doesnt work. Speedtest.net does not even load.

But somehow all the traceroutes and mtr's that I run show up fine. If I change my PPPoE account over to Cool Ideas, then everything works perfectly. I'm in the Knysna area on Openserve fibre.

 

[AfriMan]

Hey guys,

Update as it stands:

Our network team report that they are continuing to monitor the network and are optimising where possible to improve our client’s internet experience. We’d like to thank clients for their continued patience during this outage.

 

[AfriMan]

@AfriMan and AH in general
Thanx.. my interwebz are working again!

That's awesome

 

[AfriMan]

So i've been having issues since the switchover to Seacom, wondering if anybody else also has issues. After the cable break, local sites still used to work fine (like mybb).

Since sunday afternoon I even have issues with local sites. Slack does not update and shows everybody as offline. Mybb just loads and when it does eventually come up, the images do not load. Trying to load a pdf on weathersa doesnt work. Speedtest.net does not even load.

But somehow all the traceroutes and mtr's that I run show up fine. If I change my PPPoE account over to Cool Ideas, then everything works perfectly. I'm in the Knysna area on Openserve fibre.

That definitely sounds weird. Our team will definitely want to have some info to test and try to replicate this. Can you drop me a PM with your username? But also let's pick one service we can test. If you can send me a traceroute to that service so we can test it and give you feedback.

 

[Fjorko]

Getting a bunch of Notifications on my phone from Afrihost about Frogfoot and Openserve network maintenance, but when i click on it and it opens the AH app, nothing is showing ? Whats up with that...