Afrihost - Pure Fibre Feedback Thread

[eshar]

Mother buffer @AfriMan cannot even stream with out buffering. I am using the CW app and every 2 minutes it buffers. Is there enough capacity

 

[Phinix]

@AfriMan Twitch is still borked.

 

[Seeyou]

I'm finding the backup cable changes have made the web browseable, but downloads/streaming internationally are still too slow to not use a VPN.

 

[wingnut771]

Do we have an issue again


Via Warp

yeah, RD started buffering now.

 

[Phinix]

Changed my dns to 1.1.1.1 and 9.9.9.9 which seems to have helped with streaming for now.

 

[wingnut771]

Changed my dns to 1.1.1.1 and 9.9.9.9 which seems to have helped with streaming for now.

i always use those but the other way round.

 

[wingnut771]

I'm finding the backup cable changes have made the web browseable, but downloads/streaming internationally are still too slow to not use a VPN.

it's been fine for me the whole day, just started now, guess they don't have enough for netflix time.

 

[Phinix]

Oh never mind, it died.

 

[eshar]

@AfriMan do we get a discount on our packages with the outage for almost a week

 

[wingnut771]

turned vpn off and seems to have cleared up:

 

[AfriMan]

Does anyone here use KODI or Real-Debrid and are having trouble streaming?

@AfriMan, streaming video content from RD through Kodi is dead. Please confirm if this is not listed as priority traffic.

Deprioritised traffic wouldn't be dead, just possibly slower than other traffic with higher priority. Can you please run a traceroute to the server so we can see how it's resolving?

 

[AfriMan]

Mother buffer @AfriMan cannot even stream with out buffering. I am using the CW app and every 2 minutes it buffers. Is there enough capacity

We're procuring as much capacity as we can, but the demand is pretty high with so many ISPs in the same boat. For now, we're trying to provide the best possible experience with what we have available.

 

[AfriMan]

@AfriMan Twitch is still borked.

The guys are looking at Twitch. Now that we've resolved the general packet loss issues, we're focussing on bring latencies down as low as possible. That should have a positive impact on Twitch performance.

 

[AfriMan]

I'm finding the backup cable changes have made the web browseable, but downloads/streaming internationally are still too slow to not use a VPN.

Downloads and torrents have still been pretty decent for me. Considering the situation, I'd say it's pretty good.

Anything specific we could test?

 

[AfriMan]

@AfriMan do we get a discount on our packages with the outage for almost a week

I don't think I can make any promises in that area. Ultimately, we're committing siginificant capital to secure the additional bandwidth. If there was a windfall in terms of our suppliers and overall costs, we would definitely consider passing that on to our clients. But at present, our costs are actually significantly higher, so it would be difficult to consider discounts at this stage.

 

[AfriMan]

turned vpn off and seems to have cleared up:

Awesome

 

[wingnut771]

died again:

 

[marjo]

died again:

I get 5Mbps down and 120Mbps up to London. Seems a bit broken.

 

[ZyborgRSA]

Yea, connections all but dead again to EU 5Mbps down but 50 up.

 

[Jedi-Nyt]

died again:

Would you be able to run tracert for Afriman?

Im away from home for the next couple days.