Afrihost - Pure Fibre Feedback Thread

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AfriFella said:
Hey Linric, I understand that your experience with us has been poor and I am so sorry about that. It takes our fibre providers about 2 working days to resolve a fault in general. Please drop me a Pm with your clientzone username so I can look into this.
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at the risk of exposing serious confidential info please advise mail details to ensure direct contact. Linda
 
Hey
MisterV said:
@AfriGuy
Afrihost has changed IPT providers since the DDoS attack on the previous provider.
Are there any plans to revert back to them or would you say that Telkom IPT is treating you better?
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Unfortunately At the moment I cannot comment in that MisterV.
 
If we are on Openserve currently ~ can we move over before the end of the month (ie. Yesterday//asap)?

My speed tanks heavily between 6-9pm on a 100/50 line. So am super interested to see if something similar happens with you guys.
 
Tralfamadore said:
If we are on Openserve currently ~ can we move over before the end of the month (ie. Yesterday//asap)?

My speed tanks heavily between 6-9pm on a 100/50 line. So am super interested to see if something similar happens with you guys.
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Happens to me. Vumatel tested my line today, no problems on their side.
 
moms said:
Is Afrihost doing this also @AfriFella @AfriGuy

mybroadband.co.za

Openserve launches free fibre and ADSL speed upgrades

Openserve has announced that it will upgrade the fibre and ADSL line speeds of customers for three months, effective from 1 May 2020.
mybroadband.co.za mybroadband.co.za
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Hi moms, yes we are also participating, this includes all Openserve clients. The upgrade has already started and should be completed by the 20th. If you haven't received the upgrade please give it a few more days, we'll get there.
 
DreamKing said:
I logged and checked that is 10mbps (not 20mbps)

so what's going wrong?
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Hi DreamKing, have you tried connected directly to the ONT via LAN cable to check the speeds? If so please DM me a screenshot of your results showing that you were not upgrading and I will take it up with our fibre ops team.
 
AfriNatic said:
Hi David101, Openserve has started the upgrade process on their line, they should be completed by the 10th in case you haven't received your upgrade.
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Thanx OS and@afrihost !
Cellphone on wifi
MyBroadband Speed Test
Ping 7ms
Download 97.71Mbps
Upload 47.68Mbps
2020-05-03 08:11:38
Server: Johannesburg
 
EDIT: Was an issue on my end, enabled too many options on my USG firewall and was killing the CPU and throughput. This is more like it http://www.speedtest.net/result/9397024368.png

Anyone else battling with slow speeds in the evenings? I find that after 23:00 or so it seems to return to normal.
Octotel Cape Town, 200Mbps up and down.

www.speedtest.net

Speedtest by Ookla - The Global Broadband Speed Test

Use Speedtest on all your devices with our free desktop and mobile apps.
www.speedtest.net www.speedtest.net
www.speedtest.net

Speedtest by Ookla - The Global Broadband Speed Test

Use Speedtest on all your devices with our free desktop and mobile apps.
www.speedtest.net www.speedtest.net

During the day https://www.speedtest.net/result/9230866476
 
Last edited:
HI. from the beginning of this week speeds are very bad.
for opensev 100/50. can somebody please look into this
1588826872562.png
 
somethings broken with CF it seems

Code: 
traceroute to 1.1.1.1 (1.1.1.1), 20 hops max, 52 byte packets
 1  gateway.ibox.za.net (10.23.23.1)  0.665 ms  0.440 ms  0.429 ms
 2  * * *
 3  165-73-14-113.ip.afrihost.co.za (165.73.14.113)  3.647 ms  3.265 ms  4.458 ms
 4  169-1-21-148.ip.afrihost.co.za (169.1.21.148)  3.788 ms  5.549 ms  4.237 ms
 5  169-1-21-132.ip.afrihost.co.za (169.1.21.132)  3.446 ms
    169-1-21-133.ip.afrihost.co.za (169.1.21.133)  3.860 ms  5.958 ms
 6  * * 169-1-21-133.ip.afrihost.co.za (169.1.21.133)  9.050 ms
 7  * * *
 8  one.one.one.one (1.1.1.1)  320.875 ms  318.953 ms  281.920 ms
 
blunt said:
somethings broken with CF it seems

Code: 
traceroute to 1.1.1.1 (1.1.1.1), 20 hops max, 52 byte packets
1  gateway.ibox.za.net (10.23.23.1)  0.665 ms  0.440 ms  0.429 ms
2  * * *
3  165-73-14-113.ip.afrihost.co.za (165.73.14.113)  3.647 ms  3.265 ms  4.458 ms
4  169-1-21-148.ip.afrihost.co.za (169.1.21.148)  3.788 ms  5.549 ms  4.237 ms
5  169-1-21-132.ip.afrihost.co.za (169.1.21.132)  3.446 ms
    169-1-21-133.ip.afrihost.co.za (169.1.21.133)  3.860 ms  5.958 ms
6  * * 169-1-21-133.ip.afrihost.co.za (169.1.21.133)  9.050 ms
7  * * *
8  one.one.one.one (1.1.1.1)  320.875 ms  318.953 ms  281.920 ms
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Thanks for sending this through. Can you tell me when you started experiencing this issue?
 
AfriGuy said:
Thanks for sending this through. Can you tell me when you started experiencing this issue?
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Ive noticed a lot of sites loading slower than usual since yesterday, Speedtests were all fine so I only decided to try this out this morning
 
blunt said:
Ive noticed a lot of sites loading slower than usual since yesterday, Speedtests were all fine so I only decided to try this out this morning
Click to expand...
Thank you for clarifying. Can you confirm if this was run via LAN or WiFi?
 
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