Afrihost - Pure Fibre Feedback Thread

[AfriNatic]

So when will PE users see Double speed promo?

Not sure if that will happen. Maybe there will be a promo once the dark fibre route is up.

 

[CaneMan]

Okay I see why.

The new speeds are live on the portal. You are being re-configured for 50/25Mbps

So how long before it my line is up again?

 

[AfriNatic]

So how long before it my line is up again?

Working on it currently.

Can you try tan ONT restart?

 

[CaneMan]

Working on it currently.

Can you try tan ONT restart?

Tried, still not working

 

[AfriNatic]

Tried, still not working

We see notices of large areas where data services is down. Will still investigating what is going on.

 

[HauntingAngel]

50/25 replaced the 40/20 From the 1st.

Is this Openserve? So will people on 40/20 be upgraded to 50/25 for same price?

 

[AfriNatic]

Is this Openserve? So will people on 40/20 be upgraded to 50/25 for same price?

For now yes until there is confirmation about anything else.

Remember 40Mbps is currently on 100/50 as the double promo.

 

[moms]

For now yes until there is confirmation about anything else.

Remember 40Mbps is currently on 100/50 as the double promo.

Are we going to be upgraded to a 50mbps automatically

 

[AfriNatic]

Are we going to be upgraded to a 50mbps automatically

The 40Mbps profile got removed. So I suspect when the double speed promos gets reverted by Openserve you will not be moved back to a 40/20 profile but the 50/25 profile. What is your current line speed?

 

[moms]

The 40Mbps profile got removed. So I suspect when the double speed promos gets reverted by Openserve you will not be moved back to a 40/20 profile but the 50/25 profile. What is your current line speed?

I'm currently on a 20mbps but with double promo I'm it's 40/20 so if I want the 50/25 what price will it be and how do I go about?

 

[AfriNatic]

I'm currently on a 20mbps but with double promo I'm it's 40/20 so if I want the 50/25 what price will it be and how do I go about?

Currently it's R120 more. While the pricing on the website remains that is the price that will apply until official notification from us stating otherwise. You might want to hop onto this if the price does change in the future you will have the current pricing for a while.

 

[cobusv]

Yes it's normal. Right now IP address initially meant for Air Mobile has been allocated to fibre clients due to limited availability of IPv4 Addresses. With the boom of Vuma Reach an connections staying online for longer periods of time IPs has become a finite resource so we had to use the Air Mobile ip range.

It's not a different network it's just an IP.

Should move to IPv6

 

[AfriNatic]

Should move to IPv6

Not everyone is ready for that. The best solution is to introduce a CGN for now something we are trying to avoid.

 

[cobusv]

Not everyone is ready for that. The best solution is to introduce a CGN for now something we are trying to avoid.

Agree with the CGN statement, bleh.

someone should have the cahoonas to make ipv6 more mainstream. ive been running it at home now for about 2 months albeit it being a tunnel and honestly i have no complaints it works

 

[moms]

Currently it's R120 more. While the pricing on the website remains that is the price that will apply until official notification from us stating otherwise. You might want to hop onto this if the price does change in the future you will have the current pricing for a while.

On my side on client zone I do not see the 50/25 only 40/20

 

[AfriNatic]

On my side on client zone I do not see the 50/25 only 40/20

Yes on our website and clientzone it's still listed as 40/20 but that speed no longer exist it will be replaced by the 50/25 speed.

 

[Alton Turner Blackwood]

What do I do if I want to change my linespeed. Given that today is the end of the month

 

[AfriNatic]

What do I do if I want to change my linespeed. Given that today is the end of the month

It should queue it for midnight tonight.

 

[Alton Turner Blackwood]

It should queue it for midnight tonight.

I've already been invoiced, so how would payment work? For the record, I want to downgrade my speed

 

[AfriNatic]

I've already been invoiced, so how would payment work? For the record, I want to downgrade my speed

Downgrades will only happen end of August unfortunately.