Afrihost - Pure Fibre Feedback Thread

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AfriNatic said:
I can't speak for other networks and I don't know how their network is rolled out.

We have picked up that on our vlans there has been outages that prevent DHCP. If this was a wider network issue on the Afrihost network all our clients would have issues but it's only MFN and in the Pretoria and Centurion area.

We are working with MFN to find a fix that is permanent and reliable.
Click to expand...
Thanks
 
trace to UK shocking

USG (0.0.0.0) Wed Mar 31 21:48:30 2021
Resolver error: Packet has empty body.tatistics Order of fields quit
Packets Pings
Host Loss% Snt Last Avg Best Wrst StDev
1. ???
2. 165-73-14-41.ip.afrihost.co.za 0.0% 33 4.9 6.3 4.1 40.6 6.3
165-73-14-17.ip.afrihost.co.za
3. 169-1-21-232.ip.afrihost.co.za 0.0% 33 3.8 3.8 3.1 5.3 0.4
4. 169-1-21-233.ip.afrihost.co.za 0.0% 33 3.8 3.8 3.6 4.2 0.1
5. rtdcj-os-cer-1-wan.osnet.co.za 0.0% 33 4.5 5.0 3.8 11.7 1.7
6. 10.189.30.2 0.0% 33 174.1 174.4 174.0 178.7 0.8
7. linx-lon1.thn2.peering.clouvider.net 0.0% 33 252.4 257.9 226.1 312.4 15.7
8. ???
9. ???
10. ???
11. h185-145-200-86.reverse.clouvider.net 0.0% 33 243.9 246.7 223.1 292.8 15.8
12. h185-145-200-87.reverse.clouvider.net 0.0% 33 248.9 267.3 235.0 349.3 21.7
13. 185.145.200.36 0.0% 32 263.9 260.7 237.3 322.3 16.4
Click to expand...
 
even to OVH

USG (0.0.0.0) Wed Mar 31 21:49:32 2021
Resolver error: Packet has empty body.tatistics Order of fields quit
Packets Pings
Host Loss% Snt Last Avg Best Wrst StDev
1. ???
2. 165-73-14-41.ip.afrihost.co.za 0.0% 9 4.8 5.0 4.6 5.4 0.2
165-73-14-17.ip.afrihost.co.za
3. 169-1-21-232.ip.afrihost.co.za 0.0% 9 4.1 4.0 3.8 4.2 0.1
4. 169-1-21-233.ip.afrihost.co.za 0.0% 9 4.0 3.9 3.8 4.2 0.1
5. rtdcj-os-cer-1-wan.osnet.co.za 0.0% 9 4.3 4.4 4.2 4.7 0.2
6. 10.189.30.2 0.0% 9 170.1 170.1 170.0 170.3 0.1
7. ???
8. ???
9. ???
10. ???
11. be103.gra-g2-nc5.fr.eu 0.0% 8 320.4 269.7 238.3 320.4 25.7
12. ???
Click to expand...
 
USG (0.0.0.0) Wed Mar 31 21:56:48 2021
Resolver error: Packet has empty body.tatistics Order of fields quit
Packets Pings
Host Loss% Snt Last Avg Best Wrst StDev
1. ???
2. 165-73-14-17.ip.afrihost.co.za 0.0% 6 5.0 5.8 4.7 7.6 1.3
165-73-14-41.ip.afrihost.co.za
3. 169-1-21-28.ip.afrihost.co.za 0.0% 6 4.7 4.8 4.3 6.6 0.9
4. 169-1-21-232.ip.afrihost.co.za 0.0% 6 3.9 3.9 3.7 3.9 0.1
5. 169-1-21-233.ip.afrihost.co.za 0.0% 6 3.8 3.8 3.5 4.0 0.2
6. rtdcj-os-cer-1-wan.osnet.co.za 0.0% 6 4.4 7.5 4.4 14.5 3.8
7. 10.189.30.2 0.0% 6 174.4 174.6 174.3 175.3 0.3
8. 195.66.226.25 0.0% 6 257.3 242.5 200.1 273.5 28.4
9. 138.197.251.141 0.0% 6 260.9 242.5 212.2 263.9 21.7
10. ???
11. ???
12. lon.hosted.co.za 0.0% 5 260.7 252.3 241.1 262.0 9.1
Click to expand...

yikes!
 
AfriNatic said:
Morning,

You can see it's around 170 once it drops in the UK.

Can you also try lon.hosted.co.za or uk.hosted.co.za to test latency to the UK.
Click to expand...

Over 260ms from Centurion to uk.hosted.co.za, directly tested off the gateway
 

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Mr Scratch said:
Over 260ms from Centurion to uk.hosted.co.za, directly tested off the gateway
Click to expand...
crappy from cpt too

Code: 
traceroute to uk.hosted.co.za (46.101.7.229), 30 hops max, 60 byte packets
 1  gateway.ibox.za.net (10.23.23.1)  0.431 ms  0.360 ms  0.323 ms
 2  * * *
 3  165-73-14-137.ip.afrihost.co.za (165.73.14.137)  9.694 ms 165-73-14-113.ip.afrihost.co.za (165.73.14.113)  9.590 ms 165-73-14-137.ip.afrihost.co.za (165.73.14.137)  9.504 ms
 4  169-1-21-2.ip.afrihost.co.za (169.1.21.2)  5.471 ms  5.385 ms  5.343 ms
 5  169-1-21-2.ip.afrihost.co.za (169.1.21.2)  5.188 ms 169-1-21-3.ip.afrihost.co.za (169.1.21.3)  4.587 ms 169-1-21-2.ip.afrihost.co.za (169.1.21.2)  5.038 ms
 6  wdcnw-os-cer-1-wan.osnet.co.za (196.25.26.65)  5.405 ms 169-1-21-3.ip.afrihost.co.za (169.1.21.3)  3.266 ms wdcnw-os-cer-1-wan.osnet.co.za (196.25.26.65)  3.996 ms
 7  * wdcnw-os-cer-1-wan.osnet.co.za (196.25.26.65)  2.863 ms *
 8  195.66.226.25 (195.66.226.25)  238.540 ms  238.214 ms  238.358 ms
 9  195.66.226.25 (195.66.226.25)  238.272 ms 138.197.251.137 (138.197.251.137)  229.348 ms 195.66.226.25 (195.66.226.25)  237.959 ms
10  * 138.197.251.141 (138.197.251.141)  234.348 ms *
11  * * *
12  eu.hosted.co.za (46.101.7.229)  245.636 ms  245.456 ms  245.490 ms
 
Hey @AfriNatic,

Looks like the vuma downgrade killed off our line again (as it did with the upgrade). What is the correct thing to mention to the support agent to attempt that IP reset :)
 
Mr Scratch said:
Over 260ms from Centurion to uk.hosted.co.za, directly tested off the gateway
Click to expand...

blunt said:
crappy from cpt too

Code: 
traceroute to uk.hosted.co.za (46.101.7.229), 30 hops max, 60 byte packets
1  gateway.ibox.za.net (10.23.23.1)  0.431 ms  0.360 ms  0.323 ms
2  * * *
3  165-73-14-137.ip.afrihost.co.za (165.73.14.137)  9.694 ms 165-73-14-113.ip.afrihost.co.za (165.73.14.113)  9.590 ms 165-73-14-137.ip.afrihost.co.za (165.73.14.137)  9.504 ms
4  169-1-21-2.ip.afrihost.co.za (169.1.21.2)  5.471 ms  5.385 ms  5.343 ms
5  169-1-21-2.ip.afrihost.co.za (169.1.21.2)  5.188 ms 169-1-21-3.ip.afrihost.co.za (169.1.21.3)  4.587 ms 169-1-21-2.ip.afrihost.co.za (169.1.21.2)  5.038 ms
6  wdcnw-os-cer-1-wan.osnet.co.za (196.25.26.65)  5.405 ms 169-1-21-3.ip.afrihost.co.za (169.1.21.3)  3.266 ms wdcnw-os-cer-1-wan.osnet.co.za (196.25.26.65)  3.996 ms
7  * wdcnw-os-cer-1-wan.osnet.co.za (196.25.26.65)  2.863 ms *
8  195.66.226.25 (195.66.226.25)  238.540 ms  238.214 ms  238.358 ms
9  195.66.226.25 (195.66.226.25)  238.272 ms 138.197.251.137 (138.197.251.137)  229.348 ms 195.66.226.25 (195.66.226.25)  237.959 ms
10  * 138.197.251.141 (138.197.251.141)  234.348 ms *
11  * * *
12  eu.hosted.co.za (46.101.7.229)  245.636 ms  245.456 ms  245.490 ms
Click to expand...

Let me speak to our Network engineer. Looks like traffic is currently routed via France over EASSy.
 
yebocan said:
having the same issue, post downgrade, ip on ONT WAN does not match the one I see on my clientzone portal
Click to expand...

Please map your new IP to your account via this link.

clientzone.afrihost.com/fibre-activate

Vumatel attach IP addresses to an order. Each service change is an order and that triggers a new IP to be allocated. Our system should trigger the afrihost fibre activate page but sometimes it does not.
 
Zertop said:
Hey @AfriNatic,

Looks like the vuma downgrade killed off our line again (as it did with the upgrade). What is the correct thing to mention to the support agent to attempt that IP reset :)
Click to expand...
Mine dropped just now aswell, but seemed to recover after router reboot. IP is different now though.
 
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