Afrihost - Pure Fibre Feedback Thread

Foxhound5366

Executive Member
Joined
Oct 23, 2014
Messages
7,800
Hi,

I'm sorry you are having a bad experience with us.

I would like to assist.

Can you send me your clientzone email address via a pm for me to have a look?
*aaaaaahhhhhhh*

(That's my attempt at Wonder Woman's backing soundtrack in Justice League).
 

vavyn

Well-Known Member
Joined
Jan 7, 2009
Messages
439
Ping to EU trash again

|------------------------------------------------------------------------------------------|
| WinMTR statistics |
| Host - % | Sent | Recv | Best | Avrg | Wrst | Last |
|------------------------------------------------|------|------|------|------|------|------|
| dlinkrouter.Dlink - 0 | 9 | 9 | 0 | 1 | 9 | 9 |
| 165-73-56-1.ip.afrihost.joburg - 0 | 9 | 9 | 1 | 2 | 9 | 9 |
| 169-1-21-91.ip.afrihost.co.za - 0 | 9 | 9 | 1 | 3 | 14 | 14 |
| rtdcj-os-cer-1-wan.osnet.co.za - 0 | 9 | 9 | 2 | 5 | 14 | 14 |
| 10.189.30.2 - 0 | 9 | 9 | 167 | 167 | 171 | 171 |
| 195.66.226.25 - 0 | 9 | 9 | 217 | 243 | 260 | 217 |
| 138.197.251.141 - 0 | 9 | 9 | 232 | 243 | 260 | 249 |
| No response from host - 100 | 1 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 1 | 0 | 0 | 0 | 0 | 0 |
| eu.hosted.co.za - 0 | 9 | 9 | 223 | 235 | 259 | 235 |
|________________________________________________|______|______|______|______|______|______|
WinMTR v0.92 GPL V2 by Appnor MSP - Fully Managed Hosting & Cloud Provider
 

Rickster

EVGA Fanatic
Joined
Jul 31, 2012
Messages
18,576
@AfriNatic


Hmm, had some PL in dota, pinging the server now, look at TOBI

Rich (BB code):
|------------------------------------------------------------------------------------------|
|                                      WinMTR statistics                                   |
|                       Host              -   %  | Sent | Recv | Best | Avrg | Wrst | Last |
|------------------------------------------------|------|------|------|------|------|------|
|                             192.168.0.1 -    0 |  589 |  589 |    0 |    0 |   24 |    0 |
|        102-182-228-1.ip.afrihost.joburg -    0 |  589 |  589 |    1 |    3 |  138 |    2 |
|           tobitropin.net.afrihost.co.za -   15 |  369 |  315 |    3 |    6 |  242 |   32 |
|                   No response from host -  100 |  117 |    0 |    0 |    0 |    0 |    0 |
|                   No response from host -  100 |  117 |    0 |    0 |    0 |    0 |    0 |
|          rtdcj-os-cer-1-wan.osnet.co.za -    1 |  581 |  579 |    3 |    6 |   41 |    5 |
|                   No response from host -  100 |  117 |    0 |    0 |    0 |    0 |    0 |
|                   No response from host -  100 |  117 |    0 |    0 |    0 |    0 |    0 |
|et-5-0-8-0.marcr6.marseille.opentransit.net -    0 |  589 |  589 |  167 |  170 |  444 |  167 |
|                   No response from host -  100 |  117 |    0 |    0 |    0 |    0 |    0 |
|              valve-3.gw.opentransit.net -    0 |  589 |  589 |  174 |  175 |  451 |  174 |
|                   No response from host -  100 |  117 |    0 |    0 |    0 |    0 |    0 |
|                           185.25.182.69 -    0 |  589 |  589 |  173 |  174 |  459 |  174 |
|________________________________________________|______|______|______|______|______|______|
   WinMTR v0.92 GPL V2 by Appnor MSP - Fully Managed Hosting & Cloud Provider

And its a constant 15%
 

AfriNatic

Afrihost Rep
Staff member
Joined
Nov 18, 2016
Messages
3,400
Ping to EU trash again

|------------------------------------------------------------------------------------------|
| WinMTR statistics |
| Host - % | Sent | Recv | Best | Avrg | Wrst | Last |
|------------------------------------------------|------|------|------|------|------|------|
| dlinkrouter.Dlink - 0 | 9 | 9 | 0 | 1 | 9 | 9 |
| 165-73-56-1.ip.afrihost.joburg - 0 | 9 | 9 | 1 | 2 | 9 | 9 |
| 169-1-21-91.ip.afrihost.co.za - 0 | 9 | 9 | 1 | 3 | 14 | 14 |
| rtdcj-os-cer-1-wan.osnet.co.za - 0 | 9 | 9 | 2 | 5 | 14 | 14 |
| 10.189.30.2 - 0 | 9 | 9 | 167 | 167 | 171 | 171 |
| 195.66.226.25 - 0 | 9 | 9 | 217 | 243 | 260 | 217 |
| 138.197.251.141 - 0 | 9 | 9 | 232 | 243 | 260 | 249 |
| No response from host - 100 | 1 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 1 | 0 | 0 | 0 | 0 | 0 |
| eu.hosted.co.za - 0 | 9 | 9 | 223 | 235 | 259 | 235 |
|________________________________________________|______|______|______|______|______|______|
WinMTR v0.92 GPL V2 by Appnor MSP - Fully Managed Hosting & Cloud Provider

I'm seeing the same my side. I have asked Noc for feedback.
 

AfriNatic

Afrihost Rep
Staff member
Joined
Nov 18, 2016
Messages
3,400
@AfriNatic


Hmm, had some PL in dota, pinging the server now, look at TOBI

Rich (BB code):
|------------------------------------------------------------------------------------------|
|                                      WinMTR statistics                                   |
|                       Host              -   %  | Sent | Recv | Best | Avrg | Wrst | Last |
|------------------------------------------------|------|------|------|------|------|------|
|                             192.168.0.1 -    0 |  589 |  589 |    0 |    0 |   24 |    0 |
|        102-182-228-1.ip.afrihost.joburg -    0 |  589 |  589 |    1 |    3 |  138 |    2 |
|           tobitropin.net.afrihost.co.za -   15 |  369 |  315 |    3 |    6 |  242 |   32 |
|                   No response from host -  100 |  117 |    0 |    0 |    0 |    0 |    0 |
|                   No response from host -  100 |  117 |    0 |    0 |    0 |    0 |    0 |
|          rtdcj-os-cer-1-wan.osnet.co.za -    1 |  581 |  579 |    3 |    6 |   41 |    5 |
|                   No response from host -  100 |  117 |    0 |    0 |    0 |    0 |    0 |
|                   No response from host -  100 |  117 |    0 |    0 |    0 |    0 |    0 |
|et-5-0-8-0.marcr6.marseille.opentransit.net -    0 |  589 |  589 |  167 |  170 |  444 |  167 |
|                   No response from host -  100 |  117 |    0 |    0 |    0 |    0 |    0 |
|              valve-3.gw.opentransit.net -    0 |  589 |  589 |  174 |  175 |  451 |  174 |
|                   No response from host -  100 |  117 |    0 |    0 |    0 |    0 |    0 |
|                           185.25.182.69 -    0 |  589 |  589 |  173 |  174 |  459 |  174 |
|________________________________________________|______|______|______|______|______|______|
   WinMTR v0.92 GPL V2 by Appnor MSP - Fully Managed Hosting & Cloud Provider

And its a constant 15%

What does a local trace route look like?
 

Rickster

EVGA Fanatic
Joined
Jul 31, 2012
Messages
18,576
What does a local trace route look like?
Code:
|------------------------------------------------------------------------------------------|
|                                      WinMTR statistics                                   |
|                       Host              -   %  | Sent | Recv | Best | Avrg | Wrst | Last |
|------------------------------------------------|------|------|------|------|------|------|
|                             192.168.0.1 -    0 |   35 |   35 |    0 |    0 |    4 |    0 |
|        102-182-XXX-X.ip.afrihost.joburg -    0 |   35 |   35 |    2 |   65 |  227 |   49 |
|           tobitropin.net.afrihost.co.za -   24 |   17 |   13 |    3 |   19 |   76 |   50 |
|                   No response from host -  100 |    7 |    0 |    0 |    0 |    0 |    0 |
|                   No response from host -  100 |    7 |    0 |    0 |    0 |    0 |    0 |
|                  196-60-9-24.ixp.joburg -    0 |   35 |   35 |    3 |    8 |   45 |    4 |
|     core-access-switch1.jnb1.host-h.net -    0 |   35 |   35 |    5 |    7 |   12 |    5 |
|row-access-switch1-row17-18.jnb1.host-h.net -    0 |   35 |   35 |    4 |    7 |   16 |    9 |
|                  core.datakeepers.co.za -    0 |   35 |   35 |    4 |    4 |    7 |    4 |
|________________________________________________|______|______|______|______|______|______|
   WinMTR v0.92 GPL V2 by Appnor MSP - Fully Managed Hosting & Cloud Provider
 

Mr Scratch

Expert Member
Joined
May 15, 2013
Messages
4,810
@AfriNatic


Hmm, had some PL in dota, pinging the server now, look at TOBI

Rich (BB code):
|------------------------------------------------------------------------------------------|
|                                      WinMTR statistics                                   |
|                       Host              -   %  | Sent | Recv | Best | Avrg | Wrst | Last |
|------------------------------------------------|------|------|------|------|------|------|
|                             192.168.0.1 -    0 |  589 |  589 |    0 |    0 |   24 |    0 |
|        102-182-228-1.ip.afrihost.joburg -    0 |  589 |  589 |    1 |    3 |  138 |    2 |
|           tobitropin.net.afrihost.co.za -   15 |  369 |  315 |    3 |    6 |  242 |   32 |
|                   No response from host -  100 |  117 |    0 |    0 |    0 |    0 |    0 |
|                   No response from host -  100 |  117 |    0 |    0 |    0 |    0 |    0 |
|          rtdcj-os-cer-1-wan.osnet.co.za -    1 |  581 |  579 |    3 |    6 |   41 |    5 |
|                   No response from host -  100 |  117 |    0 |    0 |    0 |    0 |    0 |
|                   No response from host -  100 |  117 |    0 |    0 |    0 |    0 |    0 |
|et-5-0-8-0.marcr6.marseille.opentransit.net -    0 |  589 |  589 |  167 |  170 |  444 |  167 |
|                   No response from host -  100 |  117 |    0 |    0 |    0 |    0 |    0 |
|              valve-3.gw.opentransit.net -    0 |  589 |  589 |  174 |  175 |  451 |  174 |
|                   No response from host -  100 |  117 |    0 |    0 |    0 |    0 |    0 |
|                           185.25.182.69 -    0 |  589 |  589 |  173 |  174 |  459 |  174 |
|________________________________________________|______|______|______|______|______|______|
   WinMTR v0.92 GPL V2 by Appnor MSP - Fully Managed Hosting & Cloud Provider

And its a constant 15%
pl doesn't seem to carry through to the actual destination
 

AfriNatic

Afrihost Rep
Staff member
Joined
Nov 18, 2016
Messages
3,400
Code:
|------------------------------------------------------------------------------------------|
|                                      WinMTR statistics                                   |
|                       Host              -   %  | Sent | Recv | Best | Avrg | Wrst | Last |
|------------------------------------------------|------|------|------|------|------|------|
|                             192.168.0.1 -    0 |   35 |   35 |    0 |    0 |    4 |    0 |
|        102-182-XXX-X.ip.afrihost.joburg -    0 |   35 |   35 |    2 |   65 |  227 |   49 |
|           tobitropin.net.afrihost.co.za -   24 |   17 |   13 |    3 |   19 |   76 |   50 |
|                   No response from host -  100 |    7 |    0 |    0 |    0 |    0 |    0 |
|                   No response from host -  100 |    7 |    0 |    0 |    0 |    0 |    0 |
|                  196-60-9-24.ixp.joburg -    0 |   35 |   35 |    3 |    8 |   45 |    4 |
|     core-access-switch1.jnb1.host-h.net -    0 |   35 |   35 |    5 |    7 |   12 |    5 |
|row-access-switch1-row17-18.jnb1.host-h.net -    0 |   35 |   35 |    4 |    7 |   16 |    9 |
|                  core.datakeepers.co.za -    0 |   35 |   35 |    4 |    4 |    7 |    4 |
|________________________________________________|______|______|______|______|______|______|
   WinMTR v0.92 GPL V2 by Appnor MSP - Fully Managed Hosting & Cloud Provider

102-182-XXX-X.ip.afrihost.joburg - 0 | 35 | 35 | 2 | 65 | 227 | 49 |

This is concerning because that is on the side of NNi receive which means it could be line or pop related.
 

Rickster

EVGA Fanatic
Joined
Jul 31, 2012
Messages
18,576
102-182-XXX-X.ip.afrihost.joburg - 0 | 35 | 35 | 2 | 65 | 227 | 49 |

This is concerning because that is on the side of NNi receive which means it could be line or pop related.

Here is to my POP i think


Code:
|------------------------------------------------------------------------------------------|
|                                      WinMTR statistics                                   |
|                       Host              -   %  | Sent | Recv | Best | Avrg | Wrst | Last |
|------------------------------------------------|------|------|------|------|------|------|
|                             192.168.0.1 -    0 |  525 |  525 |    0 |    0 |   14 |    0 |
|        102-182-XXX-X.ip.afrihost.joburg -    0 |  525 |  525 |    1 |    8 |  152 |   17 |
|________________________________________________|______|______|______|______|______|______|
   WinMTR v0.92 GPL V2 by Appnor MSP - Fully Managed Hosting & Cloud Provider


Notice the Worst and Last

Would go to 1 then 2 then jump to 40-65 then back to 1, after 10 cycles it would jump up and repeat.

Internet is at idle.

Do i need to PM you or what you need?
 

AfriNatic

Afrihost Rep
Staff member
Joined
Nov 18, 2016
Messages
3,400
Here is to my POP i think


Code:
|------------------------------------------------------------------------------------------|
|                                      WinMTR statistics                                   |
|                       Host              -   %  | Sent | Recv | Best | Avrg | Wrst | Last |
|------------------------------------------------|------|------|------|------|------|------|
|                             192.168.0.1 -    0 |  525 |  525 |    0 |    0 |   14 |    0 |
|        102-182-XXX-X.ip.afrihost.joburg -    0 |  525 |  525 |    1 |    8 |  152 |   17 |
|________________________________________________|______|______|______|______|______|______|
   WinMTR v0.92 GPL V2 by Appnor MSP - Fully Managed Hosting & Cloud Provider


Notice the Worst and Last

Would go to 1 then 2 then jump to 40-65 then back to 1, after 10 cycles it would jump up and repeat.

Internet is at idle.

Do i need to PM you or what you need?

Yes please pm me you details again.

I think you are on Vumatel Active Ethernet if I remember correctly so this should not be happening unless there is an issue.
 

Makenshi

New Member
Joined
Apr 23, 2021
Messages
2
Howdi, also think there is something up with MFN, connecting to the Sunninghill POP attached from tonight and last night started around 8pm as well. PS from Echo and drops tie up to the Port Chan dips. Pm if you need more info.
 

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AfriNatic

Afrihost Rep
Staff member
Joined
Nov 18, 2016
Messages
3,400
Howdi, also think there is something up with MFN, connecting to the Sunninghill POP attached from tonight and last night started around 8pm as well. PS from Echo and drops tie up to the Port Chan dips. Pm if you need more info.

I had the same issue on MetroFibre in Amberfield last night. It seems to have resolved itself over night.
 

Makenshi

New Member
Joined
Apr 23, 2021
Messages
2
I had the same issue on MetroFibre in Amberfield last night. It seems to have resolved itself over night.
Drops again during the day, tie in with the dips again on the port chan. Do you guys have an active ticket open with MFN as this looks to possibly be something general.
 

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AfriNatic

Afrihost Rep
Staff member
Joined
Nov 18, 2016
Messages
3,400
Drops again during the day, tie in with the dips again on the port chan. Do you guys have an active ticket open with MFN as this looks to possibly be something general.

We would need to log the fault on your line.

Can you send me a pm with your clientzone email address so I can log it for you?
 
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