Afrihost - Pure Fibre Feedback Thread

[Foxhound5366]

Hi,

I'm sorry you are having a bad experience with us.

I would like to assist.

Can you send me your clientzone email address via a pm for me to have a look?

*aaaaaahhhhhhh*

(That's my attempt at Wonder Woman's backing soundtrack in Justice League).

 

[waynehooper]

Vuma in East London up to it's tricks again (1000/100 Line) - @AfriNatic please assist

Ping: 29ms
Download: 0.97Mbps
Upload: 108.01Mbps

 

[AfriNatic]

Vuma in East London up to it's tricks again (1000/100 Line) - @AfriNatic please assist

Ping: 29ms
Download: 0.97Mbps
Upload: 108.01Mbps

Morning,

Having a look though the notices from Vuma quickly to see if there is anything listed.

 

[waynehooper]

Morning,

Having a look though the notices from Vuma quickly to see if there is anything listed.

Any ETA on a resolution - speeds still unusable. Cannot even access SARS.

 

[AfriNatic]

Any ETA on a resolution - speeds still unusable. Cannot even access SARS.

There is no feedback yet unfortunately.

 

[vavyn]

Ping to EU trash again

|------------------------------------------------------------------------------------------|
| WinMTR statistics |
| Host - % | Sent | Recv | Best | Avrg | Wrst | Last |
|------------------------------------------------|------|------|------|------|------|------|
| dlinkrouter.Dlink - 0 | 9 | 9 | 0 | 1 | 9 | 9 |
| 165-73-56-1.ip.afrihost.joburg - 0 | 9 | 9 | 1 | 2 | 9 | 9 |
| 169-1-21-91.ip.afrihost.co.za - 0 | 9 | 9 | 1 | 3 | 14 | 14 |
| rtdcj-os-cer-1-wan.osnet.co.za - 0 | 9 | 9 | 2 | 5 | 14 | 14 |
| 10.189.30.2 - 0 | 9 | 9 | 167 | 167 | 171 | 171 |
| 195.66.226.25 - 0 | 9 | 9 | 217 | 243 | 260 | 217 |
| 138.197.251.141 - 0 | 9 | 9 | 232 | 243 | 260 | 249 |
| No response from host - 100 | 1 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 1 | 0 | 0 | 0 | 0 | 0 |
| eu.hosted.co.za - 0 | 9 | 9 | 223 | 235 | 259 | 235 |
|________________________________________________|______|______|______|______|______|______|
WinMTR v0.92 GPL V2 by Appnor MSP - Fully Managed Hosting & Cloud Provider

 

[Rickster]

@AfriNatic


Hmm, had some PL in dota, pinging the server now, look at TOBI

|------------------------------------------------------------------------------------------|
|                                      WinMTR statistics                                   |
|                       Host              -   %  | Sent | Recv | Best | Avrg | Wrst | Last |
|------------------------------------------------|------|------|------|------|------|------|
|                             192.168.0.1 -    0 |  589 |  589 |    0 |    0 |   24 |    0 |
|        102-182-228-1.ip.afrihost.joburg -    0 |  589 |  589 |    1 |    3 |  138 |    2 |
|           tobitropin.net.afrihost.co.za -   15 |  369 |  315 |    3 |    6 |  242 |   32 |
|                   No response from host -  100 |  117 |    0 |    0 |    0 |    0 |    0 |
|                   No response from host -  100 |  117 |    0 |    0 |    0 |    0 |    0 |
|          rtdcj-os-cer-1-wan.osnet.co.za -    1 |  581 |  579 |    3 |    6 |   41 |    5 |
|                   No response from host -  100 |  117 |    0 |    0 |    0 |    0 |    0 |
|                   No response from host -  100 |  117 |    0 |    0 |    0 |    0 |    0 |
|et-5-0-8-0.marcr6.marseille.opentransit.net -    0 |  589 |  589 |  167 |  170 |  444 |  167 |
|                   No response from host -  100 |  117 |    0 |    0 |    0 |    0 |    0 |
|              valve-3.gw.opentransit.net -    0 |  589 |  589 |  174 |  175 |  451 |  174 |
|                   No response from host -  100 |  117 |    0 |    0 |    0 |    0 |    0 |
|                           185.25.182.69 -    0 |  589 |  589 |  173 |  174 |  459 |  174 |
|________________________________________________|______|______|______|______|______|______|
   WinMTR v0.92 GPL V2 by Appnor MSP - Fully Managed Hosting & Cloud Provider

And its a constant 15%

 

[AfriNatic]

Ping to EU trash again

|------------------------------------------------------------------------------------------|
| WinMTR statistics |
| Host - % | Sent | Recv | Best | Avrg | Wrst | Last |
|------------------------------------------------|------|------|------|------|------|------|
| dlinkrouter.Dlink - 0 | 9 | 9 | 0 | 1 | 9 | 9 |
| 165-73-56-1.ip.afrihost.joburg - 0 | 9 | 9 | 1 | 2 | 9 | 9 |
| 169-1-21-91.ip.afrihost.co.za - 0 | 9 | 9 | 1 | 3 | 14 | 14 |
| rtdcj-os-cer-1-wan.osnet.co.za - 0 | 9 | 9 | 2 | 5 | 14 | 14 |
| 10.189.30.2 - 0 | 9 | 9 | 167 | 167 | 171 | 171 |
| 195.66.226.25 - 0 | 9 | 9 | 217 | 243 | 260 | 217 |
| 138.197.251.141 - 0 | 9 | 9 | 232 | 243 | 260 | 249 |
| No response from host - 100 | 1 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 1 | 0 | 0 | 0 | 0 | 0 |
| eu.hosted.co.za - 0 | 9 | 9 | 223 | 235 | 259 | 235 |
|________________________________________________|______|______|______|______|______|______|
WinMTR v0.92 GPL V2 by Appnor MSP - Fully Managed Hosting & Cloud Provider

I'm seeing the same my side. I have asked Noc for feedback.

 

[AfriNatic]

@AfriNatic


Hmm, had some PL in dota, pinging the server now, look at TOBI

|------------------------------------------------------------------------------------------|
|                                      WinMTR statistics                                   |
|                       Host              -   %  | Sent | Recv | Best | Avrg | Wrst | Last |
|------------------------------------------------|------|------|------|------|------|------|
|                             192.168.0.1 -    0 |  589 |  589 |    0 |    0 |   24 |    0 |
|        102-182-228-1.ip.afrihost.joburg -    0 |  589 |  589 |    1 |    3 |  138 |    2 |
|           tobitropin.net.afrihost.co.za -   15 |  369 |  315 |    3 |    6 |  242 |   32 |
|                   No response from host -  100 |  117 |    0 |    0 |    0 |    0 |    0 |
|                   No response from host -  100 |  117 |    0 |    0 |    0 |    0 |    0 |
|          rtdcj-os-cer-1-wan.osnet.co.za -    1 |  581 |  579 |    3 |    6 |   41 |    5 |
|                   No response from host -  100 |  117 |    0 |    0 |    0 |    0 |    0 |
|                   No response from host -  100 |  117 |    0 |    0 |    0 |    0 |    0 |
|et-5-0-8-0.marcr6.marseille.opentransit.net -    0 |  589 |  589 |  167 |  170 |  444 |  167 |
|                   No response from host -  100 |  117 |    0 |    0 |    0 |    0 |    0 |
|              valve-3.gw.opentransit.net -    0 |  589 |  589 |  174 |  175 |  451 |  174 |
|                   No response from host -  100 |  117 |    0 |    0 |    0 |    0 |    0 |
|                           185.25.182.69 -    0 |  589 |  589 |  173 |  174 |  459 |  174 |
|________________________________________________|______|______|______|______|______|______|
   WinMTR v0.92 GPL V2 by Appnor MSP - Fully Managed Hosting & Cloud Provider

And its a constant 15%

What does a local trace route look like?

 

[Rickster]

What does a local trace route look like?

|------------------------------------------------------------------------------------------|
|                                      WinMTR statistics                                   |
|                       Host              -   %  | Sent | Recv | Best | Avrg | Wrst | Last |
|------------------------------------------------|------|------|------|------|------|------|
|                             192.168.0.1 -    0 |   35 |   35 |    0 |    0 |    4 |    0 |
|        102-182-XXX-X.ip.afrihost.joburg -    0 |   35 |   35 |    2 |   65 |  227 |   49 |
|           tobitropin.net.afrihost.co.za -   24 |   17 |   13 |    3 |   19 |   76 |   50 |
|                   No response from host -  100 |    7 |    0 |    0 |    0 |    0 |    0 |
|                   No response from host -  100 |    7 |    0 |    0 |    0 |    0 |    0 |
|                  196-60-9-24.ixp.joburg -    0 |   35 |   35 |    3 |    8 |   45 |    4 |
|     core-access-switch1.jnb1.host-h.net -    0 |   35 |   35 |    5 |    7 |   12 |    5 |
|row-access-switch1-row17-18.jnb1.host-h.net -    0 |   35 |   35 |    4 |    7 |   16 |    9 |
|                  core.datakeepers.co.za -    0 |   35 |   35 |    4 |    4 |    7 |    4 |
|________________________________________________|______|______|______|______|______|______|
   WinMTR v0.92 GPL V2 by Appnor MSP - Fully Managed Hosting & Cloud Provider

 

[Mr Scratch]

uk/Fr cooked again not impressed

 

[Mr Scratch]

@AfriNatic


Hmm, had some PL in dota, pinging the server now, look at TOBI

|------------------------------------------------------------------------------------------|
|                                      WinMTR statistics                                   |
|                       Host              -   %  | Sent | Recv | Best | Avrg | Wrst | Last |
|------------------------------------------------|------|------|------|------|------|------|
|                             192.168.0.1 -    0 |  589 |  589 |    0 |    0 |   24 |    0 |
|        102-182-228-1.ip.afrihost.joburg -    0 |  589 |  589 |    1 |    3 |  138 |    2 |
|           tobitropin.net.afrihost.co.za -   15 |  369 |  315 |    3 |    6 |  242 |   32 |
|                   No response from host -  100 |  117 |    0 |    0 |    0 |    0 |    0 |
|                   No response from host -  100 |  117 |    0 |    0 |    0 |    0 |    0 |
|          rtdcj-os-cer-1-wan.osnet.co.za -    1 |  581 |  579 |    3 |    6 |   41 |    5 |
|                   No response from host -  100 |  117 |    0 |    0 |    0 |    0 |    0 |
|                   No response from host -  100 |  117 |    0 |    0 |    0 |    0 |    0 |
|et-5-0-8-0.marcr6.marseille.opentransit.net -    0 |  589 |  589 |  167 |  170 |  444 |  167 |
|                   No response from host -  100 |  117 |    0 |    0 |    0 |    0 |    0 |
|              valve-3.gw.opentransit.net -    0 |  589 |  589 |  174 |  175 |  451 |  174 |
|                   No response from host -  100 |  117 |    0 |    0 |    0 |    0 |    0 |
|                           185.25.182.69 -    0 |  589 |  589 |  173 |  174 |  459 |  174 |
|________________________________________________|______|______|______|______|______|______|
   WinMTR v0.92 GPL V2 by Appnor MSP - Fully Managed Hosting & Cloud Provider

And its a constant 15%

pl doesn't seem to carry through to the actual destination

 

[AfriNatic]

|------------------------------------------------------------------------------------------|
|                                      WinMTR statistics                                   |
|                       Host              -   %  | Sent | Recv | Best | Avrg | Wrst | Last |
|------------------------------------------------|------|------|------|------|------|------|
|                             192.168.0.1 -    0 |   35 |   35 |    0 |    0 |    4 |    0 |
|        102-182-XXX-X.ip.afrihost.joburg -    0 |   35 |   35 |    2 |   65 |  227 |   49 |
|           tobitropin.net.afrihost.co.za -   24 |   17 |   13 |    3 |   19 |   76 |   50 |
|                   No response from host -  100 |    7 |    0 |    0 |    0 |    0 |    0 |
|                   No response from host -  100 |    7 |    0 |    0 |    0 |    0 |    0 |
|                  196-60-9-24.ixp.joburg -    0 |   35 |   35 |    3 |    8 |   45 |    4 |
|     core-access-switch1.jnb1.host-h.net -    0 |   35 |   35 |    5 |    7 |   12 |    5 |
|row-access-switch1-row17-18.jnb1.host-h.net -    0 |   35 |   35 |    4 |    7 |   16 |    9 |
|                  core.datakeepers.co.za -    0 |   35 |   35 |    4 |    4 |    7 |    4 |
|________________________________________________|______|______|______|______|______|______|
   WinMTR v0.92 GPL V2 by Appnor MSP - Fully Managed Hosting & Cloud Provider

102-182-XXX-X.ip.afrihost.joburg - 0 | 35 | 35 | 2 | 65 | 227 | 49 |

This is concerning because that is on the side of NNi receive which means it could be line or pop related.

 

[AfriNatic]

uk/Fr cooked again not impressed

We have logged it with our upstream provider.

 

[Rickster]

102-182-XXX-X.ip.afrihost.joburg - 0 | 35 | 35 | 2 | 65 | 227 | 49 |

This is concerning because that is on the side of NNi receive which means it could be line or pop related.

Here is to my POP i think

|------------------------------------------------------------------------------------------|
|                                      WinMTR statistics                                   |
|                       Host              -   %  | Sent | Recv | Best | Avrg | Wrst | Last |
|------------------------------------------------|------|------|------|------|------|------|
|                             192.168.0.1 -    0 |  525 |  525 |    0 |    0 |   14 |    0 |
|        102-182-XXX-X.ip.afrihost.joburg -    0 |  525 |  525 |    1 |    8 |  152 |   17 |
|________________________________________________|______|______|______|______|______|______|
   WinMTR v0.92 GPL V2 by Appnor MSP - Fully Managed Hosting & Cloud Provider

Notice the Worst and Last

Would go to 1 then 2 then jump to 40-65 then back to 1, after 10 cycles it would jump up and repeat.

Internet is at idle.

Do i need to PM you or what you need?

 

[AfriNatic]

Here is to my POP i think

|------------------------------------------------------------------------------------------|
|                                      WinMTR statistics                                   |
|                       Host              -   %  | Sent | Recv | Best | Avrg | Wrst | Last |
|------------------------------------------------|------|------|------|------|------|------|
|                             192.168.0.1 -    0 |  525 |  525 |    0 |    0 |   14 |    0 |
|        102-182-XXX-X.ip.afrihost.joburg -    0 |  525 |  525 |    1 |    8 |  152 |   17 |
|________________________________________________|______|______|______|______|______|______|
   WinMTR v0.92 GPL V2 by Appnor MSP - Fully Managed Hosting & Cloud Provider

Notice the Worst and Last

Would go to 1 then 2 then jump to 40-65 then back to 1, after 10 cycles it would jump up and repeat.

Internet is at idle.

Do i need to PM you or what you need?

Yes please pm me you details again.

I think you are on Vumatel Active Ethernet if I remember correctly so this should not be happening unless there is an issue.

 

[Makenshi]

Howdi, also think there is something up with MFN, connecting to the Sunninghill POP attached from tonight and last night started around 8pm as well. PS from Echo and drops tie up to the Port Chan dips. Pm if you need more info.

 

[AfriNatic]

Howdi, also think there is something up with MFN, connecting to the Sunninghill POP attached from tonight and last night started around 8pm as well. PS from Echo and drops tie up to the Port Chan dips. Pm if you need more info.

I had the same issue on MetroFibre in Amberfield last night. It seems to have resolved itself over night.

 

[Makenshi]

I had the same issue on MetroFibre in Amberfield last night. It seems to have resolved itself over night.

Drops again during the day, tie in with the dips again on the port chan. Do you guys have an active ticket open with MFN as this looks to possibly be something general.

 

[AfriNatic]

Drops again during the day, tie in with the dips again on the port chan. Do you guys have an active ticket open with MFN as this looks to possibly be something general.

We would need to log the fault on your line.

Can you send me a pm with your clientzone email address so I can log it for you?