Afrihost - Pure Fibre Feedback Thread

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Dear customers in Johannesburg, Port Elizabeth, Cape Town and East London, we understand the frustrations caused by ongoing intermittent connectivity experienced in the aforementioned areas. The teams have identified the issue and are working towards the solution with urgency. We apologise for the inconveniences caused by this and assure all customers that this resolution is top priority.
 
Dear customers in Johannesburg, Port Elizabeth, Cape Town and East London, we understand the frustrations caused by ongoing intermittent connectivity experienced in the aforementioned areas. The teams have identified the issue and are working towards the solution with urgency. We apologise for the inconveniences caused by this and assure all customers that this resolution is top priority.
Nice copy'n paste.... Blah blah blah :mad:
 
Dear customers in Johannesburg, Port Elizabeth, Cape Town and East London, we understand the frustrations caused by ongoing intermittent connectivity experienced in the aforementioned areas. The teams have identified the issue and are working towards the solution with urgency. We apologise for the inconveniences caused by this and assure all customers that this resolution is top priority.
That you guys see fit to use this tepid, ctrl-v type response after the crap you’ve pulled (and are currently pulling, because you’re down as I type) this weekend is telling…
 
Good Morning,

We have noticed a drop in traffic at around 3am this morning and logged it with the FNO.

The issue is affecting ISPs that use DHCP and Afrihost is one of the ISPs experiencing the issue. We are working with FrogFoot for a permanent fix asap.

We understand the inconvenience this is causing and it's definitely receiving the highest priority.
 
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