Afrihost - Pure Fibre Feedback Thread

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Frogfoot Fibre

Frogfoot Fibre Rep
Company Rep
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Aug 14, 2018
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Dear customers in Johannesburg, Port Elizabeth, Cape Town and East London, we understand the frustrations caused by ongoing intermittent connectivity experienced in the aforementioned areas. The teams have identified the issue and are working towards the solution with urgency. We apologise for the inconveniences caused by this and assure all customers that this resolution is top priority.
 

DragonMolester

Well-Known Member
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Aug 7, 2010
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We're in Despatch, just outside of Port Elizabeth, had no real issues this weekend.

But looks like it's hit us this morning
 

Luke7777

Executive Member
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Apr 22, 2004
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8,730
Dear customers in Johannesburg, Port Elizabeth, Cape Town and East London, we understand the frustrations caused by ongoing intermittent connectivity experienced in the aforementioned areas. The teams have identified the issue and are working towards the solution with urgency. We apologise for the inconveniences caused by this and assure all customers that this resolution is top priority.
Nice copy'n paste.... Blah blah blah :mad:
 

puddaphut

Active Member
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May 14, 2010
Messages
87
Dear customers in Johannesburg, Port Elizabeth, Cape Town and East London, we understand the frustrations caused by ongoing intermittent connectivity experienced in the aforementioned areas. The teams have identified the issue and are working towards the solution with urgency. We apologise for the inconveniences caused by this and assure all customers that this resolution is top priority.
That you guys see fit to use this tepid, ctrl-v type response after the crap you’ve pulled (and are currently pulling, because you’re down as I type) this weekend is telling…
 

Luke7777

Executive Member
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Apr 22, 2004
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8,730
@AfriNatic - this isn't funny anymore. I'm paying for a supposedly premium service and then this is the ****show that I'm stuck with :mad::mad::mad:
 

Bismuth

Expert Member
Joined
Jun 22, 2007
Messages
3,834
FF (Pretoria) fell over again this morning, but seems to be back, for now...
 

AfriNatic

Afrihost Rep
Company Rep
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Nov 18, 2016
Messages
7,841
Good Morning,

We have noticed a drop in traffic at around 3am this morning and logged it with the FNO.

The issue is affecting ISPs that use DHCP and Afrihost is one of the ISPs experiencing the issue. We are working with FrogFoot for a permanent fix asap.

We understand the inconvenience this is causing and it's definitely receiving the highest priority.
 
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