Afrihost - Pure Fibre Feedback Thread

[Dan C]

Down again

 

[puddaphut]

And we’re down.

This is… challenging.

 

[e4et]

Guess the new aggregate switch didn't help any.

 

[Dan C]

And we’re down.

This is… challenging.

So much fun working from home and your Teams meeting disappears.

 

[Luke7777]

So much fun working from home and your Teams meeting disappears.

..and everyone shouts " Is it down again" !!!!!!!!!!!!!!!!!!!!!!

 

[puddaphut]

So much fun working from home and your Teams meeting disappears.

The upside is that my entire business unit knows how crappy my internet service is from the FF outage I had end March/April, so at least these last few days I get the opportunity to switch to LTE without too much judgement.

Hellava bad PR for Afrihost though.

 

[AfriNatic]

Hellava bad PR for Afrihost though.

Very and I can assure you it's not gone unnoticed.

 

[puddaphut]

Very and I can assure you it's not gone unnoticed.

Your accounts guys will still bill full amount at month end, and there’s been little in the way of mitigation efforts (even for guys with Afrihost Mobile contracts).

I also notice the wind is blowing.

Doesn’t mean I actually do anything about it…

 

[blunt]

odd my parents have not been offline once through all of these FF FU's - at least my uptimerobot check to their router has not triggered once. They are in Glencairn Heights in CPT.

Is it 100% dead when you FF guys are down?

 

[Luke7777]

odd my parents have not been offline once through all of these FF FU's - at least my uptimerobot check to their router has not triggered once. They are in Glencairn Heights in CPT.

Is it 100% dead when you FF guys are down?

as a doornail....

 

[puddaphut]

odd my parents have not been offline once through all of these FF FU's - at least my uptimerobot check to their router has not triggered once. They are in Glencairn Heights in CPT.

Is it 100% dead when you FF guys are down?

Ded.

 

[blunt]

odd my parents have not been offline once through all of these FF FU's - at least my uptimerobot check to their router has not triggered once. They are in Glencairn Heights in CPT.

Is it 100% dead when you FF guys are down?

sorry seems i forgot that i changed their dyndns host

from my uncle (around the corner) I can see it's been down

 

[Dan C]

..and everyone shouts " Is it down again" !!!!!!!!!!!!!!!!!!!!!!

"Tell me when you can see my screen" 5 hours later maybe

 

[McGuywer]

odd my parents have not been offline once through all of these FF FU's - at least my uptimerobot check to their router has not triggered once. They are in Glencairn Heights in CPT.

Is it 100% dead when you FF guys are down?

All lights on, on the ONT. Traceroute does not go past my router.
You still get an IP but no traffic is going through.

sorry seems i forgot that i changed their dyndns host

from my uncle (around the corner) I can see it's been down

View attachment 1075829

Yes, I also needed to update mine...

 

[puddaphut]

Start timing!

 

[BigBear]

Any feedback from someone who recently ordered PureFibre from Afrihost on Octotel Plett area?

 

[Dan C]

Start timing!View attachment 1075841

My router's light just turned green too... not sure what that means.

 

[scienide]

My router's light just turned green too... not sure what that means.

green means go

 

[Bismuth]

My router's light just turned green too... not sure what that means.

Doesn't mean much on my end, router and ONT and been green all through the downtime... last failure at around 11 was just in time, had just finished an online meeting. Come on again sometime between 12 and 1.

 

[Frogfoot Fibre]

Nice copy'n paste.... Blah blah blah

Hi, our sincerest apologies for the inconvenience caused. We are doing our best to get the Fibre up & running as soon as possible.