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Afrihost - Pure Fibre Feedback Thread
- Thread starter Fjorko
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- afrihost feedback pure fibre
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Not seeing any complaints so far.
Luke7777
Executive Member
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ok, ONT and router cycled. DL speed has now doubled to 45Mbps
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ok, ONT and router cycled. DL speed has now doubled to 45Mbps
Let me double check and if I can't find anything log it with Frogfoot.
Luke7777
Executive Member
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Just checked a few minutes ago, and it's back to normal.... ping is back to 3 or 4 (was around 11) and dl and up seems t obe fine now
Dan C
Honorary Master
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ok, ONT and router cycled. DL speed has now doubled to 45Mbps
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Are the speeds still the same over ethernet?
@AfriNatic
On your "Save up to R5000 fibre promotion"
In the terms and conditions, I see this:
I suppose this also applies to migrating from another ISP to Afrihost?
If it does, you should amend it.
If not, please let me know?
Thank you.
On your "Save up to R5000 fibre promotion"
In the terms and conditions, I see this:
Source: https://www.afrihost.com/site/page/terms_and_conditions/category/fibre_broadband
I suppose this also applies to migrating from another ISP to Afrihost?
If it does, you should amend it.
If not, please let me know?
Thank you.
It is the same over ethernet.
The yellow cord that connects from the wall fibre socket to ONT was neatly bundled with cable ties.
I wanted to move my ONT & router to a shelf in my tv unit.
That yellow cable to the ONT is now opened and not in a cable tie..It was the only way to move the ONT.
Can unbundling that cord reduce my speed?
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Yes it includes all Fibre migrations and installations.
The cancellation fee is there it cover the free router and the activation fee each FNO charges when they activate a fibre service for an ISP.
May I ask why you considering cancelling?
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Unlikely. Even if the Ethernet speeds drop to 100Mbps it should still be within your line specs.
It won't hurt trying another cable to rule it out though.
Im referring to this thin yellow cable not an ethernet cable.
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Ohh the Fibre patch cord. Unlikely. If it broke then broadband light would be off on the calix ONT. If it was lossy then it would be intermittent.
It is the mess that is Frogfoot.
My issue/concern is that while I was with RSAWeb, I had downtime once.
Last night my downtime was around 1hour and 20minutes.
This morning I had downtime of 10minutes while giving training over the internet.
Whatever you guys changed yesterday evening, please investigate if it will be possible to keep it this way moving forward. Even if it's just for certain routes. Latency and speeds are finally back to what they were before the april/may EU issues and the changes you implentend to fix said issues.
The April/May "capacity" upgrade increased latency 25% from 145+- to 180ms for Azure UK and pushed League of legends from 165ms to 200-220ms (Higher than colleagues using Vodacom and Telkom through their cell phone hotspots).
As of last night League of Legends is back to 165+-.
I am aware of Riot (League of legends developer) being happy to assist with identifying optimal routes to reach their servers.
The April/May "capacity" upgrade increased latency 25% from 145+- to 180ms for Azure UK and pushed League of legends from 165ms to 200-220ms (Higher than colleagues using Vodacom and Telkom through their cell phone hotspots).
As of last night League of Legends is back to 165+-.
I am aware of Riot (League of legends developer) being happy to assist with identifying optimal routes to reach their servers.
Thanks. How do I get my speed back to nornal or is this a Frogfoot issue?
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I understand and I'm really sorry for that.
The connection should be a lot more stable going forward.
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We had to reroute traffic to manage our international capacity.
I'm glad these new routes are improving latency for you in League of legends. Let me know if you notice anything odd we definitely would assist where we can to find the best routes and lowest latencies.
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I think send me your clientzone email address let me double check that everything is in order and ask Frogfoot to take a look and maybe re-provision the ONT to see if that resolves the issue.
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