Afrihost - Pure Fibre Feedback Thread

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JonoMozzy said:
Vuma Aerial JHB, Kensington

I'm on 200mb/200mb (formerly 100/100). Getting far worse speeds since the upgrade, but generally degraded performance for last 2 months. Can confirm i was getting full 100/100 back in October last year.

https://www.speedtest.net/result/11679783026

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Hi,

The Kensington pop has been an issue for some time now. We got Vumatel to investigate the pop and they made changes but the issue has been ongoing noticably on lines that are 200Mbps or higher. I'm guessing the issue got worse now with the free upgrades by Vumatel.

Please drop me a pm so I can have the issues escalated again to Vuma so they can investigate.
 
Supersoaker said:
@AfriGuy @AfriFella Is there a reason why my ping to Europe is 153ms but LoL is always above 185ms? Its practically the same as when I was on adsl:crying:
I'm on Octotel and Axxess is my isp.

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Hi,

We can't always control the return path and so an outgoing trace might not sure the full picture of the route especially if the destination doesn't reply to icmp.

Also in game latency is seldom the same latency as TCP traffic due to various factors like how game clients handle packets that are out of order ect.
 
Maelstrom said:
Good evening,

I'm on Afrihost and trying to play Elder Scrolls Online with my friend tonight and I can't seem to maintain a connection (999+ ms latency and disconnects). My friend is playing on Rain 5G and he isn't having problems. My Speedtests also seem fine. I'm also trying to download PingPlotter, and my download rate is sitting at between 15 - 25kb.

Here are some Trace Routes I did. Can anyone help? I'm trying to download PingPlotter but no luck so far.

EDIT: It's a 100/100mb line with Netstream as the fibre provider.
EDIT 2: Did restart the router a few times and no difference.
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Hi,

Are you still experiencing issues?

If you are can you drop me a pm for us to investigate?
 
acp said:
So 48 hours from last Thursday is now 96... No change yet. Line still at old speed.
@AfriNatic - Any idea what's going on?
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same, vuma trenched durban. In fact, I was on 50/5, now 50/50 instead of 100/100, so it seems the upload has been half upgraded.
 
acp said:
So 48 hours from last Thursday is now 96... No change yet. Line still at old speed.
@AfriNatic - Any idea what's going on?
Click to expand...

wingnut771 said:
same, vuma trenched durban. In fact, I was on 50/5, now 50/50 instead of 100/100, so it seems the upload has been half upgraded.
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You can drop me a pm with your details for me to double check to make sure everything is in order.
 
Hi,

A friend of mine living close to me here in Uitzicht, close to Durbanville CPT said her Fiber is down. Anyone else having issues? I'm with CISP and I'm still online.
 
Hunted said:
Hi,

A friend of mine living close to me here in Uitzicht, close to Durbanville CPT said her Fiber is down. Anyone else having issues? I'm with CISP and I'm still online.
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Mine keeps routing to the Afrihost activation page..
 
Hunted said:
Hi,

A friend of mine living close to me here in Uitzicht, close to Durbanville CPT said her Fiber is down. Anyone else having issues? I'm with CISP and I'm still online.
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8-BALL said:
Yep, but the page kept timing out. Looks like it finally picked up again now.
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Morning all.

We have ran a script yesterday to regrade all Vuma clients to the correct line speeds.

If you are still experiencing issues please let me know so I can have a look for you.
 
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