Afrihost - Pure Fibre Feedback Thread

[minkukel]

Hi,

Sounds like a faulty router. If you can try to replicate the issue on short video please log a return request in ClientZone. The system will charge you a R249 collection fee which will be credited once the router has been assessed and confirmed faulty.

Thnx, it does not happen often, but i'll try and remember. Hope it does not happen end of November with a DC move.

 

[Rouxenator]

Should still be able to max your download speed.

What are your torrent cache settings looking like? Can you test with only 1 torrent running maybe the latest ubuntu torrent to see how well it performs? Also you can enable Ipv6 to find more peers.

I think it could be due too another issue perhaps. On my previous ISP with 200/200 my speedtest results would always just exceed that figure ever so slightly.

Time,
after time,
after time,
after time,
after time,
after time...

On Afrihost I have never seen downloads near 190 or uploads at 200. Any ideas?

 

[S.Claus]

@AfriNatic Speeds aren't too bad but the packet loss is just enough to where you can feel it in-game (micro stutters).

 

[AfriNatic]

@AfriNatic Speeds aren't too bad but the packet loss is just enough to where you can feel it in-game (micro stutters).
View attachment 1159104

Seeing the same on my line. Having a look now. Might be losses on the NNI.

 

[AfriNatic]

I think it could be due too another issue perhaps. On my previous ISP with 200/200 my speedtest results would always just exceed that figure ever so slightly.

Time,
after time,
after time,
after time,
after time,
after time...

On Afrihost I have never seen downloads near 190 or uploads at 200. Any ideas?
View attachment 1159072

It's odd. Send me your email via pm let me have Octotel reset and reconfigure to see if that fixes it.

 

[Old_Liver]

Packet loss seems to be resolved
Thanks @AfriNatic

 

[AfriNatic]

Packet loss seems to be resolved
Thanks @AfriNatic

Still seeing a small amount of loss but it's improved quite a bit.

 

[wingnut771]

Is it not because "netflix time" is over?

 

[AfriNatic]

Is it not because "netflix time" is over?

If it is it's not capacity related. We have enough of that.

 

[AfriNatic]

I think it could be due too another issue perhaps. On my previous ISP with 200/200 my speedtest results would always just exceed that figure ever so slightly.

Time,
after time,
after time,
after time,
after time,
after time...

On Afrihost I have never seen downloads near 190 or uploads at 200. Any ideas?
View attachment 1159072

Okay FrogFoot re-provisioned the ONT for me. Let me know if that did the trick or not.

 

[skusku]

Openserve port elizabeth. Connection went down at +- 10:52pm. Router fails to connect. Stating i must check my username and password with isp. Any known problems?

 

[AfriNatic]

Openserve port elizabeth. Connection went down at +- 10:52pm. Router fails to connect. Stating i must check my username and password with isp. Any known problems?

Drop me a pm with your email address let me have a look if I can see why.

 

[znubair]

Openserve West Rand Johannesburg. Router failed to connect. Sent you a pm @AfriNatic

 

[skusku]

Pm sent @AfriNatic . Thanks

 

[kissingmybbgoodbye]

Openserve centurion, failing to connect

 

[minkukel]

Openserve centurion, failing to connect

Do you have the Huawei AX3 ?

 

[AfriNatic]

Morning,

We are working on a radius server issue which is causing Authentications to fail on Openserve and Vodacom fibre. Mobile data and Fixed LTE is also affected.

 

[skusku]

When I woke up at 6:45 the router connected again.

 

[znubair]

Morning,

We are working on a radius server issue which is causing Authentications to fail on Openserve and Vodacom fibre. Mobile data and Fixed LTE is also affected.

Hi, any update
Working from home and meeting is starting at 8AM

 

[AfriNatic]

Hi, any update
Working from home and meeting is starting at 8AM

We seeing Auths coming through and accepted now. Please try to reboot yout router if you still experiencing Auth issues.