Afrihost - Pure Fibre Feedback Thread

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MidnightZA said:
Yup absolutely no connection at all. Plugged my laptop directly to the ONT. Cant even open speedtest.net
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Just had a look, you not alone. Richards bay has now gone to Facebook complaining and taking Frogfoot to task....
 
MidnightZA said:
Yup absolutely no connection at all. Plugged my laptop directly to the ONT. Cant even open speedtest.net
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Please see the below emergency maintenance for Richards Bay.


Change Title: Emergency Maintenance | OLT replacement | Arboretum Maintenance
Type: Emergency Maintenance
Description: The existing OLT will be removed and replaced with a new OLT.
Technical Description: Due to multiple hardware events affecting this OLT we need to urgently replace the OLT to prevent future risk of failure.
Impact Description: 3 hours downtime
Reason for change: Due to multiple hardware events affecting this OLT we need to urgently replace the OLT to prevent future risk of failure.
Probability of customer impact: Certain
Maintenance Date and Time: 2021-12-22 20:00:00.0 to 2021-12-23 07:30:00.0
 
AfriNatic said:
Not seeing any notices. You lost connection?
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justin6282 said:
Just had a look, you not alone. Richards bay has now gone to Facebook complaining and taking Frogfoot to task....
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I see a lot of complaints on the local facebook page. Frogfoot replied with

"Kindly note that we were informed that there is an emergency maintenance scheduled to start from 20:00. Thank you"
 
AfriNatic said:
Impact Description: 3 hours downtime
Maintenance Date and Time: 2021-12-22 20:00:00.0 to 2021-12-23 07:30:00.0
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This is definitely more than 3 hours :/
That's just crazy.

@Frogfoot Fibre you guys really need to get your network stable again. For the last week it has been down/slow more than it has been stable.
 
justin6282 said:
Looks good. The picture I presented was that of old. I was in the process of renovating at the time.
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Mine changed too since I jammed a fly lead into my routers 4th port for a temporary tiny PC I paid R280 for running Debian. So a second green LAN cable running to the other side of the room. I should get a 8 port gigabit switch some time to replace the 5 port.
 
Anyone else have problems on their phones , where any app which needs location does not work over Wifi on Afrihost Fibre?

On checkers sixty60 just now, the app stays on the load screen, but the moment I switch my wifi off, it works. Been doing this for about a week. The same with my weather apps.
 
ABCpt said:
Anyone else have problems on their phones , where any app which needs location does not work over Wifi on Afrihost Fibre?

On checkers sixty60 just now, the app stays on the load screen, but the moment I switch my wifi off, it works. Been doing this for about a week. The same with my weather apps.
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This is an odd issue and haven't noticed any complaints about something similar.

What fibre provider do you have?
 
AfriNatic said:
This is an odd issue and haven't noticed any complaints about something similar.

What fibre provider do you have?
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Octotel.

Edit: I've had the problem before and it seemed to have resolved on its own, but it returned last week.
 
ABCpt said:
Octotel.

Edit: I've had the problem before and it seemed to have resolved on its own, but it returned last week.
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Can you drop me a pm so I can just double check if you have a public IP. I do not think that is the issue but it's worth exploring.
 
Random question, not Afrihost related really, but what is the difference between the small white box on the wall where Fibre goes in and out, and the Huawei Eco thingy (Speaking about openserve)

Edit: More direct, what is the purpose of the little box on the wall?
 
Cactus said:
Random question, not Afrihost related really, but what is the difference between the small white box on the wall where Fibre goes in and out, and the Huawei Eco thingy (Speaking about openserve)
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The Termination point on the wall is basically just where the fibre comes in and gets spliced to a pigtail similar to that telephone termination point where you plug the cord in.

The Huawei ONT is the actual device that does the magic and that is why it's powered.

The inside of the Termination point looks something similar to this. Multiple fibre strands usually 2 or 4. Only 1 strand is used for the line which leaves 3 spare should additional lines be required. This termination point can essentially take 4 lines. With Openserve and Frogfoot they have decided to rather use provisioning and different vlans to make each LAN port a line on it's own while just using a since strand.

That probably means that a single fibre cable with 4 strands can have 16 fibre lines/services.

20210911_084102-jpg.1145494
 
AfriNatic said:
The Termination point on the wall is basically just where the fibre comes in and gets spliced to a pigtail similar to that telephone termination point where you plug the cord in.

The Huawei ONT is the actual device that does the magic and that is why it's powered.

The inside of the Termination point looks something similar to this. Multiple fibre strands usually 2 or 4. Only 1 strand is used for the line which leaves 3 spare should additional lines be required. This termination point can essentially take 4 lines. With Openserve and Frogfoot they have decided to rather use provisioning and different vlans to make each LAN port a line on it's own while just using a since strand.

That probably means that a single fibre cable with 4 strands can have 16 fibre lines/services.
Click to expand...
Thanks :)
 
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