Afrihost - Pure Fibre Feedback Thread

[moedawood]

Hi @AfriNatic please can you request an update from mitsol on when services is expected to be restored. Will send my email address via pm. Thanks

 

[AfriNatic]

Hi @AfriNatic please can you request an update from mitsol on when services is expected to be restored. Will send my email address via pm. Thanks

Responded to pm.

 

[Bryn]

Zoom is killing me today. Video is basically broken, just screenshots of other participants that refreshes like once a minute. Speed tests look pretty normal. I wonder if this is Afrihost or Zoom acting up.

 

[eshar]

It seems afrihost has changed something in these two days which is causing major buffering issues. i use a vpn to the usa and have tried many location in the usa. i stream disney +, HBO max , peacock and discovery + basicaly all my international streaming services are buffering every 1 minute. i have never had this before during this year. i can confirm i have trouble shooting already and it seems either you have a bandwidth constraints , routing or something has changed at afrihost. by the way at least once or twice a year i have this issue.

 

[AfriNatic]

Zoom is killing me today. Video is basically broken, just screenshots of other participants that refreshes like once a minute. Speed tests look pretty normal. I wonder if this is Afrihost or Zoom acting up.

Hi,

I haven't seen any complaints about Zoom being slow or having an issue.

Did you try to see if it's still slow on a mobile connection?

If a fibre line has loss it might also cause what you are experiencing.

 

[AfriNatic]

It seems afrihost has changed something in these two days which is causing major buffering issues. i use a vpn to the usa and have tried many location in the usa. i stream disney +, HBO max , peacock and discovery + basicaly all my international streaming services are buffering every 1 minute. i have never had this before during this year. i can confirm i have trouble shooting already and it seems either you have a bandwidth constraints , routing or something has changed at afrihost. by the way at least once or twice a year i have this issue.

Hi,

We added new capacity from another vendor on Sunday night. This was to increase capacity and it shouldnt have caused any issues for you.

Can you do a trace route to the VPN server in question and see if there is any issues?

 

[MidnightZA]

Can you please do a speedtest on the speedtest.net app to 3 different servers as well as a trace route to 1.1.1.1 and drop me a pm so I can log a fault for you?

Speeds seemed to have normalized around 6pm. Will keep monitoring

 

[VegOtter]

Hi @AfriNatic

Not directly fibre related, but your Pure LTE Uncapped offer with MTN. Is the limit on that 1TB or 2TB? On the website it says 1TB, but the order confirmation email said it was 2000GB.

 

[KillerOnDrugX]

Hi @AfriNatic

Not directly fibre related, but your Pure LTE Uncapped offer with MTN. Is the limit on that 1TB or 2TB? On the website it says 1TB, but the order confirmation email said it was 2000GB.

It's 1TB. I asked the same thing because I noticed it too but it's only 1

 

[moedawood]

Hi guys.

There’s a huge difference for me between multi and single in speed test.

Please see results below.

Any ideas if I have an issue?

 

[AfriNatic]

Hi @AfriNatic

Not directly fibre related, but your Pure LTE Uncapped offer with MTN. Is the limit on that 1TB or 2TB? On the website it says 1TB, but the order confirmation email said it was 2000GB.

Morning,

The FUP is 1TB.

Can you forward me the mail so I can ask Dev to correct that email?

 

[AfriNatic]

Hi guys.

There’s a huge difference for me between multi and single in speed test.

Please see results below.

Any ideas if I have an issue?

Hi,

There can be a number of reasons fot this.

Does the speed stay slow to other servers also when doing the single thread speedtest?

 

[moedawood]

Hi,

There can be a number of reasons fot this.

Does the speed stay slow to other servers also when doing the single thread speedtest?

It did last night. Let me try again later and send you another screenshot

 

[AfriNatic]

New Openserve

25/10 for R497
50/25 for R697

is now live on our website.

Openserve Fibre - Afrihost

Get connected with blazing-fast Fibre with Openserve Fibre and Afrihost.

www.afrihost.com

 

[moedawood]

Anyone else’s connection just drop?

 

[///MoH]

Anyone else’s connection just drop?

Yep. Its back up now thou.

 

[AfriNatic]

Anyone else’s connection just drop?

Yep. Its back up now thou.

We noted a drop in traffic for KZN.

We are busy monitoring.

 

[moedawood]

Yep. Its back up now thou.

Thanks. Mine too but my speeds seem to have dropped with it. Picking up 60Mbps on a 100/100 line with mitsol. Weird

 

[AfriNatic]

Thanks. Mine too but my speeds seem to have dropped with it. Picking up 60Mbps on a 100/100 line with mitsol. Weird

The graph is returing to normal now so I expect the speeds to return to normal as well. Can you keep checking and if not let me know.

 

[Gudnews]

@AfriNatic Westgate, Pietermaritzburg still having Frogfoot issues?