Afrihost - Pure Fibre Feedback Thread

[KillerOnDrugX]

tracert looks fine, pingplotter has loss on all the hops except router of course

same with 8.8.8.8 and uk hosted

 

[AfriNatic]

tracert looks fine, pingplotter has loss on all the hops except router of course

This sounds like the loss is coming from the Openserve line.

 

[KillerOnDrugX]

This sounds like the loss is coming from the Openserve line.

WARP helps a bit if that's useful info to you? Otherwise do we log a ticket or?

 

[AfriNatic]

WARP helps a bit if that's useful info to you? Otherwise do we log a ticket or?

Dropped you a pm with an Openserve test account.

Please run a few tests and send me the results and also include your email address so I can log it for you.

 

[bar1]

Issues in the fourways area? Vuma.

 

[KillerOnDrugX]

Dropped you a pm with an Openserve test account.

Please run a few tests and send me the results and also include your email address so I can log it for you.

Will get that to you a bit later. Thanks

 

[bradza]

This sounds like the loss is coming from the Openserve line.

I unfortunately have some other situations to deal with at the mo, thanks Killer for any tests there. AfriNatic, definitely something wrong, getting like 10k/s on international. With openserve so perhaps have a squiz there? Thanks, will check later, have to run.

 

[bar1]

Issues in the fourways area? Vuma.

Only me?

 

[AfriNatic]

Only me?

We are receiving quite a number of complaints from clients on Vuma Aerial and our noc team is investigating.

Could be an outage but nothing official has been logged yet.

 

[Pho3nix]

We are receiving quite a number of complaints from clients on Vuma Aerial and our noc team is investigating.

Could be an outage but nothing official has been logged yet.

Also there in Vuma Trenched. On a Teams meeting and dropping repeatedly

 

[mathebus]

New Openserve

25/10 for R497
50/25 for R697

is now live on our website.

Openserve Fibre - Afrihost

Get connected with blazing-fast Fibre with Openserve Fibre and Afrihost.

www.afrihost.com

This is so bittersweet. I'm lucky to be with Openserve, but sad to see other FNOs like Vumatel not following suit.

 

[AfriNatic]

Also there in Vuma Trenched. On a Teams meeting and dropping repeatedly

Morning,

Please let me know if the issue still persist today.

 

[Sheepbot]

Still getting packet loss - Openserve Durban:

 

[AfriNatic]

Still getting packet loss - Openserve Durban:

View attachment 1296408

Hi,

Can you drop me a pm with your email address so I can give you a test account from openserve to test with?

 

[KillerOnDrugX]

Yeah still ongoing as of this morning. Any idea what the issue is and a turnaround on it being resolved?

 

[AfriNatic]

Yeah still ongoing as of this morning. Any idea what the issue is and a turnaround on it being resolved?

You also still seeing the loss with the Openserve test account?

 

[KillerOnDrugX]

You also still seeing the loss with the Openserve test account?

Yeah, and the reduced upload speed

 

[AfriNatic]

Yeah, and the reduced upload speed

Logged the ticket for you.

 

[KillerOnDrugX]

Why did I get a package change request email for the same speed and I never changed anything?

 

[Sirin94]

I'm getting packet loss now, Durban Openserve. Noticing it on discord mainly.

View attachment 1296110

Pretty much the exact same issue I'm experiencing. Openserve in Durban. Download speeds also terrible