Afrihost - Pure Fibre Feedback Thread

[AfriNatic]

Getting this by just visiting youtube now

Our systems have detected unusual traffic from your computer network. Please try your request again later. Why did this happen?


IP address: 8.35.58...... (cloudflare basically)
Time: 2022-05-27T10:55:10Z
URL: https://youtube.com/

A few mins later and it's working now. It comes and goes... guess something up with the IP's being used. Not me.

Can you send me a pm with your email address?

 

[Tim_vb]

Is there an issue with international connectivity? I'm getting full speed on ly local speed test but some international sides are loading extremely slowly e.g. reddit, captcha on EWN doesn't even appear etc

 

[AfriNatic]

Is there an issue with international connectivity? I'm getting full speed on ly local speed test but some international sides are loading extremely slowly e.g. reddit, captcha on EWN doesn't even appear etc

Hi,

Not seeing an issue with international currently. Traffic levels look good and latency low.

Reddit is local traffic so it might not be international related but rather a Fastly CDN issue.

 

[Tim_vb]

Hi,

Not seeing an issue with international currently. Traffic levels look good and latency low.

Reddit is local traffic so it might not be international related but rather a Fastly CDN issue.

Seems to an issue in the latest versions of safari v 15.5 (17613.2.7.1.8) as chrome works fine

 

[bradza]

Any reason why downloads and browsing is super slow this evening in Durbs again? hitting max 200k sometimes max 20k. Downloading from racedepartment.com and other browsing. Even streaming. This is going on for too long.

 

[charlieharper]

My connection just died.
All lights burning on ONT as normal but PPPOE connection dead on router.
Openserve, KZN South Coast.

 

[Afrigirl]

My connection just died.
All lights burning on ONT as normal but PPPOE connection dead on router.
Openserve, KZN South Coast.

Hi Charlieharper,

Please send me your ID/email linked to your Afrihost account so I may have a look and advise,

Kind regards

 

[charlieharper]

Hi Charlieharper,

Please send me your ID/email linked to your Afrihost account so I may have a look and advise,

Kind regards

Sent

 

[charlieharper]

Back on again!

 

[ZSK]

New Openserve

25/10 for R497
50/25 for R697

is now live on our website.

Openserve Fibre - Afrihost

Get connected with uncapped, unshaped, unthrottled Fibre with Openserve Fibre and Afrihost.

www.afrihost.com

Hi @AfriNatic

Will these new products have the same fair usage / throttling as the symmetrical products?

Thanks

 

[AfriNatic]

Hi @AfriNatic

Will these new products have the same fair usage / throttling as the symmetrical products?

Thanks

Hi,

Our fibre is not capped or shaped at all.

They are essentiality exactly the same as the other offers.

 

[Tim_vb]

Seems to an issue in the latest versions of safari v 15.5 (17613.2.7.1.8) as chrome works fine

solved

On macOS, go to setttings-Network and turn off "Limit IP Address Tracking".
On iOS or iPadOS go to Settings-Wi-Fi and tap the "I" for information button to the right of your connected wifi network. Turn off "Limit IP Address Tracking".
Fixed it for me.

with MacOS 12.4, it would appear that Apple has become somehow more aggressive in blocking some IPs.

 

[vavyn]

Been having packet lost for couple of days now. Any issues?

 

[AfriNatic]

Been having packet lost for couple of days now. Any issues?
View attachment 1318660

Hi,

No general issues I'm aware of.

Can you send me a dm so I can check if it's an issue with TTConnect because the loss shows on the gateway.

 

[AfriNatic]

If you are on Vumatel or Vuma Aerial watch this space. There is a very nice promo dropping soon.

 

[LordPhoenix_ZA]

If you are on Vumatel or Vuma Aerial watch this space. There is a very nice promo dropping soon.

We await news with bated breath.

 

[JTaljard]

So I'm with Afrihost/Frogfoot in Strand, Western Cape. We have 100Mbps/100Mbps uncapped and since day 1 this connection has been unreliable and unstable (frankly, our previous ADSL connection was very stable and reliable in comparison). I reckon we might have 70% decent connectivity through a month, which is very annoying as we have 3 homeschooling kids as well as me running my business from home. Frogfoot has constant hardware faults and Afrihost just makes us do the same thing over and over everytime this happens and they have no answers as to why this happens. What does it take to get someone out to check the hardware and fibre in my area? I dont think there are other hardware fibre providers in my area except for frogfeet, so I'm screwed.

 

[AfriNatic]

So I'm with Afrihost/Frogfoot in Strand, Western Cape. We have 100Mbps/100Mbps uncapped and since day 1 this connection has been unreliable and unstable (frankly, our previous ADSL connection was very stable and reliable in comparison). I reckon we might have 70% decent connectivity through a month, which is very annoying as we have 3 homeschooling kids as well as me running my business from home. Frogfoot has constant hardware faults and Afrihost just makes us do the same thing over and over everytime this happens and they have no answers as to why this happens. What does it take to get someone out to check the hardware and fibre in my area? I dont think there are other hardware fibre providers in my area except for frogfeet, so I'm screwed.

Hi,

Sorry for the issues you are experiencing.

The was a major outage today which affected all Frogfoot clients in the Western and Eastern cape today.

Services have restored and Frogfoot is monitoring the links for stability.

Please can you also send me your email address via a private message so I can just have a look at the line stats to make sure everything is in order?

 

[Rouxenator]

Not getting near 200mbps down and the ping is terrible.

 

[AfriNatic]

Not getting near 200mbps down and the ping is terrible.

View attachment 1320046

Hi,

Can you send me a pm with your email so I can have a look for you?

Also can you do a trace route to 1.1.1.1 for me?