Afrihost - Pure Fibre Feedback Thread

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xrapidx said:
We're currently with RSAWeb - cancellation for the end of the month.

Looking at moving to Afrihost (Octotel) - but need the order invoiced to a company (vs personal) - how would I get that done? I can't seem to find it via your order page.
Click to expand...

In client zone or the Afrihost app Look under profile and then personal details should be option for business name and VAT number

You’d need to create a client zone account first and order from there at least that’s what I did

Mine is currently invoiced via the company
 
We have some exciting deals. We have partnered with Frogfoot to launch

Frogfoot - Century Promo​

  • The promotion runs until 30 November 2022.
  • There are two separate promotions. Each with its own qualifying areas and package prices.
  • Only symmetrical line speeds in qualifying areas are discounted.
  • Qualifying signups will receive the discounted package price indefinitely.

    Please note, any Frogfoot signup will be charged R997.00 for installation

    Screenshot 2022-09-08 151059.pngScreenshot 2022-09-08 151048.png
 
Afrigirl said:
We have some exciting deals. We have partnered with Frogfoot to launch

Frogfoot - Century Promo​

  • The promotion runs until 30 November 2022.
  • There are two separate promotions. Each with its own qualifying areas and package prices.
  • Only symmetrical line speeds in qualifying areas are discounted.
  • Qualifying signups will receive the discounted package price indefinitely.

    Please note, any Frogfoot signup will be charged R997.00 for installation

    View attachment 1379333View attachment 1379331
Click to expand...
I'll also take a 50/50 for R489 please.
 
Afrigirl said:
We have some exciting deals. We have partnered with Frogfoot to launch

Frogfoot - Century Promo​

  • The promotion runs until 30 November 2022.
  • There are two separate promotions. Each with its own qualifying areas and package prices.
  • Only symmetrical line speeds in qualifying areas are discounted.
  • Qualifying signups will receive the discounted package price indefinitely.

    Please note, any Frogfoot signup will be charged R997.00 for installation

    View attachment 1379333View attachment 1379331
Click to expand...
would be great to see this promo for Durban area! wow!
 
AfriNatic said:
We don't route traffic through Africa at all.

We have 4 major ix's where we have our network core. Teraco River horse, DINX, Teraco Rondebosch and Teraco Isando.

Please can you give @Afrigirl some examples of the issues you are experiencing with some tests if possible so we can investigate and assist further.
Click to expand...
Thanks, was asking in general though as it seems like a larger issue, not my side. Besides today where the whole neighbourhood went down including cell networks for a few mins (around 12pm) it's gotten slightly better but yeah.
 
bradza said:
Thanks, was asking in general though as it seems like a larger issue, not my side. Besides today where the whole neighbourhood went down including cell networks for a few mins (around 12pm) it's gotten slightly better but yeah.
Click to expand...

I noted the drop for Openserve. Looks like the whole KZN dropped for a few minutes but traffic is back up.
 
[mention]AfriNatic [/mention]

Internet died on Vuma Aerial in Malvern, Durban

All lights on ONT green red light on router
 
William1102 said:
[mention]AfriNatic [/mention]

Internet died on Vuma Aerial in Malvern, Durban

All lights on ONT green red light on router
Click to expand...
Ddos happening. Known vunrability

But good luck trying to get them to belief you

Been issue for almost year and still it not resolved
 
liaan said:
Ddos happening. Known vunrability

But good luck trying to get them to belief you

Been issue for almost year and still it not resolved
Click to expand...

Really ?

Might be possible as my ONT Lights are all green

Anyone from the Malvern , KZN Area on Vuma
 
liaan said:
Ddos happening. Known vunrability

But good luck trying to get them to belief you

Been issue for almost year and still it not resolved
Click to expand...

William1102 said:
Really ?

Might be possible as my ONT Lights are all green

Anyone from the Malvern , KZN Area on Vuma
Click to expand...

An outage has just been logged.


"id": 11271,
"date_created": "2022-09-10",
"event_type": "NETWORK_INCIDENT",
"status": "Suspected outage. To be confirmed",
"city": [
"Queensburgh (VV)"
],
"details": {
"prefixed_id": "NWI-11402",
"reason": "",
"grade": "Low",
"root_cause_inflicted_by": "",
"comments": []

"suburb": "Escombe",
"nwi_name": "",
"impact": "",
"network_type": [],
"event_start_date": "2022-09-10T19:01:10+02:00",
"duration": "19 minutes"
 
AfriNatic said:
An outage has just been logged.


"id": 11271,
"date_created": "2022-09-10",
"event_type": "NETWORK_INCIDENT",
"status": "Suspected outage. To be confirmed",
"city": [
"Queensburgh (VV)"
],
"details": {
"prefixed_id": "NWI-11402",
"reason": "",
"grade": "Low",
"root_cause_inflicted_by": "",
"comments": []

"suburb": "Escombe",
"nwi_name": "",
"impact": "",
"network_type": [],
"event_start_date": "2022-09-10T19:01:10+02:00",
"duration": "19 minutes"
Click to expand...


Ok thanks Afrinatic

Will just wait it out
 
Afrigirl said:
We have some exciting deals. We have partnered with Frogfoot to launch

Frogfoot - Century Promo​

  • The promotion runs until 30 November 2022.
  • There are two separate promotions. Each with its own qualifying areas and package prices.
  • Only symmetrical line speeds in qualifying areas are discounted.
  • Qualifying signups will receive the discounted package price indefinitely.

    Please note, any Frogfoot signup will be charged R997.00 for installation

    View attachment 1379333View attachment 1379331
Click to expand...

Will discounts be phased to other areas? Vox has a discount on the normal price for 30/3 on Frogfoot in Richards bay.
 
MidnightZA said:
Will discounts be phased to other areas? Vox has a discount on the normal price for 30/3 on Frogfoot in Richards bay.
Click to expand...
For now, it is only for the above-mentioned areas. Should there be any changes to the promotion, it will be communicated.
 
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