Afrihost - Pure Fibre Feedback Thread

[lilggg]

Getting tons of packet loss, any issues with openserve?

 

[MidnightZA]

@Afrigirl @AfriNatic @AfriFella

This issue says resolved but my fibre has been down all day.

Service light is off on the ONT

 

[Afrigirl]

@Afrigirl @AfriNatic @AfriFella

This issue says resolved but my fibre has been down all day.

Service light is off on the ONT

View attachment 1393503

Morning, please send me your account details so I can log a fault.

 

[xrapidx]

Is there anything that would be restricting me from connecting to my network on the Afrihost side?

I usually VPN in to connect to our alarm, etc - but the traffic doesn't seem to hit my external IP.

Sorted - thank you Afrihost.

 

[HauntingAngel]

Hi @Afrigirl , sent you a pm about billing over the weekend. Just letting you know here in case you've missed it. Thanks.

 

[Afrigirl]

Hi @Afrigirl , sent you a pm about billing over the weekend. Just letting you know here in case you've missed it. Thanks.

Thank you, I am on it.

 

[TheJif]

@Africagirl @AfriFella Please could you maybe assist
Moved into a new house and tried to migrate my fibre, however previous tenants took ONT with them. I have been back and forth with the support team for almost a week now and but there have been no progress from what I can see and I am paying my through my neck to keep loading data

It is getting to a point where it is super frustrating now

 

[Afrigirl]

@Africagirl @AfriFella Please could you maybe assist
Moved into a new house and tried to migrate my fibre, however previous tenants took ONT with them. I have been back and forth with the support team for almost a week now and but there have been no progress from what I can see and I am paying my through my neck to keep loading data

It is getting to a point where it is super frustrating now

Morning, I am sorry to hear that. Please send me a PM with your account details

 

[vavyn]

Any issues with TTConnect? No internet since this morning?

 

[Afrigirl]

Hi, is the WAN light off?

 

[vavyn]

Yes

 

[Jaseyyxx]

Anyone not been billed yet?

 

[Afrigirl]

Anyone not been billed yet?

for which service?

 

[Jaseyyxx]

for which service?

Vuma Reach 100/50

 

[Jaseyyxx]

Yo, you guys blocking https://nyaa.si/ ?
Anyone having an issue getting on the site?

Loads fine by me, try changing DNS

 

[Jaseyyxx]

Yo, you guys blocking https://nyaa.si/ ?
Anyone having an issue getting on the site?

Loads fine by me, try changing DNS

 

[Vorastra]

Loads fine by me, try changing DNS

Thanks. Deleted my comment before checking replies.

Resolved.

 

[Afrigirl]

Vuma Reach 100/50

Please send me a PM with your account details,I will resubmit the debit order.

 

[William1102]

Hi guys

Anyone here using the below UPS with the included cables for a Vuma Calix Ont (mini one with one Ethernet port ) with the Afrihost supplied AX3 ?

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[Cactus]

Hey @Afrigirl

I'm on the 25/10 OS package, but my speeds are 25/25. I'm not complaining, but technically also not right to keep it. (Unless OS is feeling gracious for some reason)

Edit, It looks like my MFN connection also did not downgrade properly.
I don't mind the free speeds, but it's not morally correct.