Afrihost - Pure Fibre Feedback Thread

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My metrofibre line that is with Afrihost has been off since yesterday. The ONT box shows no link on the fibre. I have an open ticket but am unable to get any update on what is happening. Can one of the afrihost support guys assist me here on some feedback? Whatsapp support hasn't been able to assist.
@AfriGuy @AfriMan @AfriFella
 
there has to be something wrong i have send DM to Afrifella as request and for more then two days no response.
i have 100MB openserv. just done a speed test no vpn and only one device connected.
1586620902471.png
 
Does anyone know where the following IP address is linked to?

74.125.245.209

Get major ping spikes/packet loss, etc while gaming. This IP shows up on MTR with hectic packet loss.
 
I seem to have issues loading images and videos on Twitter. The actual tweets load pretty instant on my timeline, but profile pics and media lag behind a few seconds before it loads. Anybody else got this issue?
 
In general, how is Frogfoot performance and stability in the Pta area ? It's one thing to go for the faster package, but if they\re not performing then I"ll rather stay with the slower, but trusted, Openserve line
 
@Luke7777, I Live in a commune in PTA East area and we have both Frogfoot and Openserve. The Frogfoot is with Vodacom and gives errors constantly like it disconnects every other hour, though I solely believe it is Vodacom's faulty router, because when I reboot the router everything is fine again, other than the router problem with Frogfoot they are quite good, get Line speed most of the time.

Though I must say in terms of stability, Openserve is miles better than Frogfoot like, everything just felt more smooth with the Openserve line.

The Landlords contract ends November with Vodacom, then I might get him to switch to Cool Ideas/ Afrihost /Websquad (If they get Frogfoot) because at the moment I pay for the Openserve line myself as I can't handle a line that disconnects the whole time.

I see you opted for the 500mbps package so let me know how it goes.
 
I am on Frogfoot in pretoria east and i have not had any problems with it. I also had 1000 mg in the promo months and had max line speed. Running 200/200 now and i have no problems.

I also have not had any problems with any disconnects.

Speed test with streams running atm.

 
I am on Frogfoot in pretoria east and i have not had any problems with it. I also had 1000 mg in the promo months and had max line speed. Running 200/200 now and i have no problems.

I also have not had any problems with any disconnects.

Speed test with streams running atm.


Yeah like I said, I think it is most likely Vodacom's fault and they don't really care to fix it at all
 
Does anyone know where the following IP address is linked to?

74.125.245.209

Get major ping spikes/packet loss, etc while gaming. This IP shows up on MTR with hectic packet loss.

Late reply but that IP is a google IP.
 
@Jovs has your FF issue been resolved? AH support responded to my ticket today saying they see it's connected so they infer all is ok now. I tried to switch back to DHCP and nothing's changed, line is also still @ 10MB and not the free upgrade to 20MB. Responded now to tell them it is not ok, still no response from DHCP server unless I use a static IP.

@AfriFella @AfriGuy are there any competent staff left with AH? If @Jovs didnt give me the idea to set a static IP my FF line would be down since 2 April, and still down today.
 
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