Afrihost - Pure Fibre Feedback Thread

[Cactus]

Please enlighten us... what's WARP?

1.1.1.1 — The free app that makes your Internet faster.

Install the free app that makes your phone’s Internet more fast, private, and reliable.

1.1.1.1

 

[K T]

1.1.1.1 — The free app that makes your Internet faster.

Install the free app that makes your phone’s Internet more fast, private, and reliable.

1.1.1.1

A free app that makes my internet faster....? Mmmm... Why I am I hearing ominous sounding music in the background that sounds like a shark circling?

 

[Cactus]

A free app that makes my internet faster....? Mmmm... Why I am I hearing ominous sounding music in the background that sounds like a shark circling?

It's Cloudflare's VPN service. It's actually R 29 pm Cloudflare is one of the biggest CDNs worldwide. Its legit

 

[sand_man]

I just don't understand in what universe a single 1080p Youtube stream would buffer on a gigabit line???

 

[K T]

There are no free lunches =]

 

[AfriNatic]

Morning,

Unfortunately the issues are still ongoing.

Google's response to our tickets.

"Hi,

We are aware of the capacity constrains and issues faced at JNB and working on resolving the matter as soon as possible"

 

[Packet-Kollector]

@AfriNatic anything going on in CPT today?
This evening I could still ping things like 1.1.1.1 but seems like I lost connection to services hosted elsewhere, eg in JHB.
A traceroute dropped from 3rd hop "100.127.2.172"

 

[///MoH]

I have logged a ticket for you.

#169080

Still down btw. Please can you follow up with this issue ?

 

[Rickster]

Youtube looking very good tonight, with no VPN.

 

[AfriNatic]

@AfriNatic anything going on in CPT today?
This evening I could still ping things like 1.1.1.1 but seems like I lost connection to services hosted elsewhere, eg in JHB.
A traceroute dropped from 3rd hop "100.127.2.172"

Morning,

Sorry for the late reply. Did the issue get resolved?

 

[AfriNatic]

Still down btw. Please can you follow up with this issue ?

Morning,

Fault has been allocated to maintenance for a tech to attend. I have requested feedback.

 

[KillerOnDrugX]

Getting increased latency to Joburg, routing issue?

 

[AfriNatic]

Getting increased latency to Joburg, routing issue?

Can you do a traceroute to JHB: 169.1.1.25 for me please?

 

[KillerOnDrugX]

Can you do a traceroute to JHB: 169.1.1.25 for me please?

Tracing route to spdtest-teraco.afrihost.com [169.1.1.25]
over a maximum of 30 hops:

1 <1 ms <1 ms <1 ms 192.168.0.1
2 * * * Request timed out.
3 6 ms 4 ms 4 ms 165-73-14-89.ip.afrihost.co.za [165.73.14.89]
4 3 ms 3 ms 3 ms 169-1-21-177.ip.afrihost.co.za [169.1.21.177]
5 3 ms 3 ms 4 ms dbn-in1a.ip.adsl.co.za [169.1.5.205]
6 4 ms 4 ms 4 ms dbn-in1.ip.adsl.co.za [169.1.5.204]
7 28 ms 27 ms 27 ms 100.127.4.228
8 14 ms 14 ms 14 ms jhb-ex0.ip.adsl.co.za [169.1.5.61]
9 32 ms 34 ms 32 ms 169-1-5-102.ip.afrihost.co.za [169.1.5.102]
10 28 ms 28 ms 28 ms spdtest-teraco.afrihost.com [169.1.1.25]

Trace complete.

 

[AfriNatic]

Tracing route to spdtest-teraco.afrihost.com [169.1.1.25]
over a maximum of 30 hops:

1 <1 ms <1 ms <1 ms 192.168.0.1
2 * * * Request timed out.
3 6 ms 4 ms 4 ms 165-73-14-89.ip.afrihost.co.za [165.73.14.89]
4 3 ms 3 ms 3 ms 169-1-21-177.ip.afrihost.co.za [169.1.21.177]
5 3 ms 3 ms 4 ms dbn-in1a.ip.adsl.co.za [169.1.5.205]
6 4 ms 4 ms 4 ms dbn-in1.ip.adsl.co.za [169.1.5.204]
7 28 ms 27 ms 27 ms 100.127.4.228
8 14 ms 14 ms 14 ms jhb-ex0.ip.adsl.co.za [169.1.5.61]
9 32 ms 34 ms 32 ms 169-1-5-102.ip.afrihost.co.za [169.1.5.102]
10 28 ms 28 ms 28 ms spdtest-teraco.afrihost.com [169.1.1.25]

Trace complete.

Okay I see the latency on my side.

Finding out what is going on.

 

[///MoH]

Morning,

Fault has been allocated to maintenance for a tech to attend. I have requested feedback.

I'm up and running again after rebooting the ONT and Router

As per MFN support, they didn't do anything which I find a bit concerning as the root cause was not identified.

 

[AfriNatic]

I'm up and running again after rebooting the ONT and Router

As per MFN support, they didn't do anything which I find a bit concerning as the root cause was not identified.

I can see that the ONT hasn't been re-provioned either. It might have been an outage then because we haven't changed anything on our side either.

 

[AfriNatic]

Tracing route to spdtest-teraco.afrihost.com [169.1.1.25]
over a maximum of 30 hops:

1 <1 ms <1 ms <1 ms 192.168.0.1
2 * * * Request timed out.
3 6 ms 4 ms 4 ms 165-73-14-89.ip.afrihost.co.za [165.73.14.89]
4 3 ms 3 ms 3 ms 169-1-21-177.ip.afrihost.co.za [169.1.21.177]
5 3 ms 3 ms 4 ms dbn-in1a.ip.adsl.co.za [169.1.5.205]
6 4 ms 4 ms 4 ms dbn-in1.ip.adsl.co.za [169.1.5.204]
7 28 ms 27 ms 27 ms 100.127.4.228
8 14 ms 14 ms 14 ms jhb-ex0.ip.adsl.co.za [169.1.5.61]
9 32 ms 34 ms 32 ms 169-1-5-102.ip.afrihost.co.za [169.1.5.102]
10 28 ms 28 ms 28 ms spdtest-teraco.afrihost.com [169.1.1.25]

Trace complete.

Our main DUR <> JHB NLD is down we are on backup routes. Will update as soon as I have more info.

 

[Packet-Kollector]

Morning,

Sorry for the late reply. Did the issue get resolved?

Yeah I haven't noticed anything today, so looking better!

 

[Minority_Gainz]

Lets just say I am sick with the customer service from afrihost. Was so excited to get afrihost at my new place because I had them at my previous premises.....been waiting since March 16 for a 10 meter cable to be installed from the box outside my apartment to the Router in my office