Afrihost shutting down servers

[Thor]

[MENTION=257193]AfriGuy[/MENTION] please respond to the ticket: [#CKB-348-68796]

On May 10, 2018, 9:12 AM you mailed me:

Morning My_Name,

I trust you are well.

The Virtual Environment that your server currently resides on is scheduled to be shut down and decommissioned within
the next few months.

Today is May 30, 2018, and we are no longer able to access that server.

 

[Ninja'd]

/grabs popcorn

 

[Venomous]

Oh boy

 

[Rouxenator]

Well, that's what you get when you go that route.

 

[Pitbull]

[MENTION=257193]AfriGuy[/MENTION] please respond to the ticket: [#CKB-348-68796]

On May 10, 2018, 9:12 AM you mailed me:

Morning My_Name,

I trust you are well.

The Virtual Environment that your server currently resides on is scheduled to be shut down and decommissioned within
the next few months.

Today is May 30, 2018, and we are no longer able to access that server.

I'm more interested in the reason for the decommission

 

[Rouxenator]

I'm more interested in the reason for the decommission

It is the first word in the topic.

 

[Pitbull]

It is the first word in the topic.

huh?

 

[Messugga]

[MENTION=257193]AfriGuy[/MENTION] please respond to the ticket: [#CKB-348-68796]

On May 10, 2018, 9:12 AM you mailed me:

Morning My_Name,

I trust you are well.

The Virtual Environment that your server currently resides on is scheduled to be shut down and decommissioned within
the next few months.

Today is May 30, 2018, and we are no longer able to access that server.

Why do you still use this ISP?

 

[Thor]

Why do you still use this ISP?

Legacy - in the process of moving to domains and now the server is shut down it seems.

 

[Thor]

An fatal internal CloudBroker error has occurred. Please contact support and have them escalate this issue to development.



There was an error connecting to the virtual environment.

 

[Scooby_Doo]

Well technically the server was shut down within the next 2 months. Would have been nice to give you advanced notice of the actual day before they did though.

 

[medicnick83]

Afrihost at it's best.

 

[Thor]

[MENTION=323060]AfriGenie[/MENTION]

I have also not received any tickets for the emails send to [email protected] on:
Tuesday, May 29, 2018 10:40 PM
Wednesday, May 30, 2018 9:04 AM

 

[mercurial]

Wow, this company really has gone down.

 

[Kosmik]

Well, the whole point of a virtual server is to be hardware agnostic. Hell, I recall in 2008, we were able to shift vm's while running to different hosts and the ability was a software license restriction vs a technical one. Bad show if a clients vm was shutdown for a long period of time. Would expect either a seamless move as above OR at worst, an agreed downtime while the VM was moved to another host.

 

[Pitbull]

What a let down of a thread...

No idea if Afrihost is cancelling him as a client and thus deactivated his service or if there is some technical issue. Thor is not being specific just posted in here to get the attention of the reps. I would love to know the story here. Doubt it will ever come out...

 

[reactor_sa]

That's what you get for mining in cheap cloud VM

 

[ArtyLoop]

Wow, this company really has gone down.

Indeed they have.
Paperwork Fairy Land and all the things that go with it such as delusions of grandeur, in action.
Bottom line- if you do business with AH you're a bloody fool.

 

[Thor]

What a let down of a thread...

No idea if Afrihost is cancelling him as a client and thus deactivated his service or if there is some technical issue. Thor is not being specific just posted in here to get the attention of the reps. I would love to know the story here. Doubt it will ever come out...

There is no story here, they are decommissiong old servers, we need to migrate.

 

[Pitbull]

There is no story here, they are decommissiong old servers, we need to migrate.

So a PM would have worked to the relevant company Rep?