Afrihost Uncapped ADSL Feedback (Pt3)

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AfriGuy said:
Did you just recreate the port or hit the magically fix my line?
Drop me a PM and I'll up your line quickly.
Click to expand...

I used the Magically fix my line option but as you said recreate the port it reminded me of this issue last time. I have done a port recreation, it says this:

Port Re-Create Failed
Port recreate request submitted. If your modem does not disconnect and then synchronise with the exchange now, it may help to try again in 40 minutes time..
If you continue to have issues please contact us.
Click to expand...

I'll check again in an hour.
 
Fudzy said:
I used the Magically fix my line option but as you said recreate the port it reminded me of this issue last time. I have done a port recreation, it says this:



I'll check again in an hour.
Click to expand...

The fix my line feature fixes your line by stabilising it, could be that your stats are off and not able to sync at a higher, stable speed.
 
meh...

first things first downloading some software which comes to about 15GB... Set it up on uTorrent with scheduling (so I don't get shaped to crap.)

Basically im running at 125kb 50% of the time between 6am and 10pm. 10pm till 6am is running full speed. i'm already being shaped to 6% on p2p... at about 67% complete. download has been running since about 8pm last night.

THe other thing is i've been trying to access some of the live Microsoft virtual academy streams and even on SD i get a lot of buffering on my 2Meg line.... Ive had to just forget about watching it and wait till the provide the downloadable content..
 
wez1007 said:
meh...

first things first downloading some software which comes to about 15GB... Set it up on uTorrent with scheduling (so I don't get shaped to crap.)

Basically im running at 125kb 50% of the time between 6am and 10pm. 10pm till 6am is running full speed. i'm already being shaped to 6% on p2p... at about 67% complete. download has been running since about 8pm last night.

THe other thing is i've been trying to access some of the live Microsoft virtual academy streams and even on SD i get a lot of buffering on my 2Meg line.... Ive had to just forget about watching it and wait till the provide the downloadable content..
Click to expand...

Our shaping isn't based on your individual usage but rather the overall network load.
This shouldn't affect latency though, do you have a traceroute I can look at?
 
AfriGuy said:
Very strange.
Are you able to replicate this on another account or the Telkom guest account?
Click to expand...

Did it again using my WA acc (just used a dialup conn)

Tracing route to www.google.co.za [74.125.233.95]
over a maximum of 30 hops:

1 * * * Request timed out.
2 20 ms 19 ms 16 ms cdsl2-ctn-vl2473-ipc.ip.isnet.net [196.38.72.194]
3 23 ms 25 ms 24 ms vlan2473.cdsl2-ctn.isdsl.net [196.38.72.193]
4 19 ms 17 ms 18 ms 196.35.115.136
5 17 ms 19 ms 19 ms 168.209.6.12
6 36 ms 37 ms 36 ms 168.209.100.101
7 42 ms 43 ms 41 ms 196.26.0.130
8 42 ms 44 ms 43 ms 72.14.205.16
9 43 ms 44 ms 43 ms 64.233.174.57
10 36 ms 37 ms 36 ms jnb01s02-in-f31.1e100.net [74.125.233.95]

Trace complete.
Click to expand...

As I said, it doesn't affect my connection performance at all :)
 
AfriGuy said:
Not sure if it's the connection that's being made, but now the router is timing out. I'm baffled o.0
Click to expand...

He's connecting via a bridge, which would bypass the router and "turn" the first hop into the second hop.

Z :)
 
my ping was just fine now its unplayable again whats going on AH>>>>>>>>>>>>>>>>>>>>>>??????????????????/

Ping Test:

ping 197.242.144.102

64 bytes from 197.242.144.102: icmp_req=1 ttl=58 time=97 ms
64 bytes from 197.242.144.102: icmp_req=2 ttl=58 time=70 ms
64 bytes from 197.242.144.102: icmp_req=3 ttl=58 time=47 ms
64 bytes from 197.242.144.102: icmp_req=4 ttl=58 time=62 ms
Request timeout for icmp_seq 5


ping 8.8.8.8

64 bytes from 8.8.8.8: icmp_req=1 ttl=44 time=196 ms
Request timeout for icmp_seq 2
64 bytes from 8.8.8.8: icmp_req=3 ttl=44 time=189 ms
Request timeout for icmp_seq 4
64 bytes from 8.8.8.8: icmp_req=5 ttl=44 time=213 ms



Trace Test:

traceroute -n 197.242.144.102

1 192.10.14.1 3 ms 3 ms
2 41.181.51.1 88 ms
105.236.10.6 37 ms
3 41.181.198.1 48 ms
41.181.51.1 88 ms
4 196.44.18.2 43 ms
41.181.198.1 44 ms
5 196.44.31.1 30 ms 33 ms
6 196.44.0.2 271 ms
196.44.31.6 70 ms
7 196.31.220.2 58 ms
196.30.1.3 132 ms
8 196.31.63.2 55 ms
196.31.220.2 63 ms
9 196.30.42.1 58 ms 60 ms
10 197.242.144.1 52 ms


traceroute -n 8.8.8.8

1 192.10.14.1 1 ms
2 105.236.10.6 21 ms
3 41.181.201.9 41 ms
4 41.181.198.1 80 ms
5 196.44.18.2 30 ms
6 196.44.31.1 38 ms
7 196.44.31.6 41 ms
8 72.14.194.7 116 ms



DNS Test:

nslookup www.afrihost.com

Name: www.afrihost.com
Address: 197.242.144.102


nslookup www.google.com

Name: www.google.com
Address: 173.194.41.147
Name: www.google.com
Address: 173.194.41.145
Name: www.google.com
Address: 173.194.41.148
Name: www.google.com
Address: 173.194.41.144
Name: www.google.com
Address: 173.194.41.146


nslookup thishouldfail.afrihost.com

** server can't find thisshouldfail.com: NXDOMAIN
 
Last edited:
Zertop said:
He's connecting via a bridge, which would bypass the router and "turn" the first hop into the second hop.

Z :)
Click to expand...

Nope. Bridges are at layer 2, they will not show up on a traceroute.

More likely the ESR for the ISP he's dialed up to does not respond to ICMP.
 
Sinbad said:
Nope. Bridges are at layer 2, they will not show up on a traceroute.

More likely the ESR for the ISP he's dialed up to does not respond to ICMP.
Click to expand...

Yup - that's what I mean :) His router is being bypassed completely as it is turning into a layer 2 device - therefore his first hop would be the hop after the router :P

Z
 
KillerB said:
my ping was just fine now its unplayable again whats going on AH>>>>>>>>>>>>>>>>>>>>>>??????????????????/

Ping Test:

ping 197.242.144.102

64 bytes from 197.242.144.102: icmp_req=1 ttl=58 time=97 ms
64 bytes from 197.242.144.102: icmp_req=2 ttl=58 time=70 ms
64 bytes from 197.242.144.102: icmp_req=3 ttl=58 time=47 ms
64 bytes from 197.242.144.102: icmp_req=4 ttl=58 time=62 ms
Request timeout for icmp_seq 5


ping 8.8.8.8

64 bytes from 8.8.8.8: icmp_req=1 ttl=44 time=196 ms
Request timeout for icmp_seq 2
64 bytes from 8.8.8.8: icmp_req=3 ttl=44 time=189 ms
Request timeout for icmp_seq 4
64 bytes from 8.8.8.8: icmp_req=5 ttl=44 time=213 ms



Trace Test:

traceroute -n 197.242.144.102

1 192.10.14.1 3 ms 3 ms
2 41.181.51.1 88 ms
105.236.10.6 37 ms
3 41.181.198.1 48 ms
41.181.51.1 88 ms
4 196.44.18.2 43 ms
41.181.198.1 44 ms
5 196.44.31.1 30 ms 33 ms
6 196.44.0.2 271 ms
196.44.31.6 70 ms
7 196.31.220.2 58 ms
196.30.1.3 132 ms
8 196.31.63.2 55 ms
196.31.220.2 63 ms
9 196.30.42.1 58 ms 60 ms
10 197.242.144.1 52 ms


traceroute -n 8.8.8.8

1 192.10.14.1 1 ms
2 105.236.10.6 21 ms
3 41.181.201.9 41 ms
4 41.181.198.1 80 ms
5 196.44.18.2 30 ms
6 196.44.31.1 38 ms
7 196.44.31.6 41 ms
8 72.14.194.7 116 ms



DNS Test:

nslookup www.afrihost.com

Name: www.afrihost.com
Address: 197.242.144.102


nslookup www.google.com

Name: www.google.com
Address: 173.194.41.147
Name: www.google.com
Address: 173.194.41.145
Name: www.google.com
Address: 173.194.41.148
Name: www.google.com
Address: 173.194.41.144
Name: www.google.com
Address: 173.194.41.146


nslookup thishouldfail.afrihost.com

** server can't find thisshouldfail.com: NXDOMAIN
Click to expand...

I'm guessing you're testing over WiFi - cos I see 3ms to your router, which is pretty poor. I'm not sure if that has influenced the tests.

Your second hop should never be over 30ms, so there could be a line fault or exchange congestion at work here. Have you been able to test on another network, like using the Telkom Guest account (guest@telkomadsl password guest)?
 
i have 27 ADSL lines it never was an problem it started 2 nights ago so line fault are out of the problem coz its all the lines
 
@Afriman

Good Day

I've been a dedicated user at afrihost for 4 years now, I've never had major issues, I'm a rather active gamer in FPS, mmo and moba's.
Quick question and a note
1. Games - Most games work exellent on Afrihost this ranges from most FPS to mmo's to moba's
- only game with a issue is Wildstar, with the in game MS tool it shows a good 160 ms, but with a third party tool we are getting 400 + ms on a EU based server. now we tested last night with a mweb account - ping was below 180 ms to EU server.

Is there perhaps a routing issue fro afrihost to EU based servers ? for wildstar specifically ?

Regards
 
thats the same problem with me i never had any problem with wow all of an sudden the last 2 day my ping start of at 180 then like 10min later its 3000+ i did not have the time yet to test another isp. when i have the time and the problem are with AH then i am moving all 27 account i have with them to someone ells...
 
Mine was since game release I think the shaping on downloads may be affecting wildstar connection. Will only be able to confirm this when my turboboost resets the end of the month.
 
KillerB said:
i have 27 ADSL lines it never was an problem it started 2 nights ago so line fault are out of the problem coz its all the lines
Click to expand...

So you're saying that you're getting the same results on 27 lines. Are they all in the same location, or connecting from the same area?
 
B1G_WH1T3 said:
@Afriman

Good Day

I've been a dedicated user at afrihost for 4 years now, I've never had major issues, I'm a rather active gamer in FPS, mmo and moba's.
Quick question and a note
1. Games - Most games work exellent on Afrihost this ranges from most FPS to mmo's to moba's
- only game with a issue is Wildstar, with the in game MS tool it shows a good 160 ms, but with a third party tool we are getting 400 + ms on a EU based server. now we tested last night with a mweb account - ping was below 180 ms to EU server.

Is there perhaps a routing issue fro afrihost to EU based servers ? for wildstar specifically ?

Regards
Click to expand...

It would be hard to say without seeing what the routing is exactly. If you can get a ping test, you should be able to get an IP address you can trace to and give us more details to work with.

Would also be great if you can confirm that this server does not use any P2P aspects for their game traffic.

Drop me a PM and we'll see what can be done.
 
Realised something the other day. Referral links eg "go.afrihost.com/####" have stopped working.

Any reason for this Afri*?

Examples in sig

Edit: Nevermind, suddenly working :confused:
 
Hi AfriMan,

Hope you can help, I have been with Afrihost now for about 2 years, never a issue,

I have a Telkom line that always used to sync at 10Mbps down and 1Mbps down, and I would consistently get over 8.5 downloads on speedtest.net.

Since about 2 weeks ago, I have had issues with my connection,
1) Lots of CRC errors on received packets
2) SNR of 6
3) www.speedtest.net gives between 1Mbps and 5Mbps.

I logged a call with Afrihost and telkom came out and changed my line speed to 8Mbps down and got a SNR of 12 for a while.

Now on 8Mbps my SNR is down again to 6-8 and all kinds of speed issues again.

The response from Telkom is the same junk of "upto" 10Mbps, but that does not explain why it worked for 2 years perfectly and from about 2 weeks ago it does not work... something must have changed somewhere.

Can you help?
Robert
 
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