Afrihost - Wrong name in SMS

Lucas Buck

Expert Member
Joined
Jun 20, 2005
Messages
4,365
I've read through that thread and from my perspective md4e's posts were not off topic. I don't see why the posts should have been deleted or moved.
 

Zoopy

Banned
Joined
Jul 20, 2016
Messages
1,457
My understanding is he declined to have the post moved to another area.
Fair enough, though I can't say I would have reasoned any differently. It was directly related to the topic of the thread, provided valuable information to the participants and AH customers in the thread, and was not breaking any forum rules. Moving it away would make it lose both value and context.

Anywhere else on the forum or even in most other ISPs' threads, this wouldn't even be a discussion. I've certainly never seen the kind of 'protection' that AH enjoys, afforded to any other ISP. I've watched the forum rip numerous ISPs to shreds, including bigger players such OpenWeb, MWeb and WebAfrica. That's not even getting started on the smaller ISPs.

MyBB has an incredibly unhealthy relationship with AH, which was cemented when they were given their own forum with mod rights for their reps. I believe I pointed out back then what a problematic idea that whole thing was.
 
Last edited:

MagicDude4Eva

Banned
Joined
Apr 2, 2008
Messages
6,479
You are being completely ignorant about this:
1) I AM an Afrihost customer
2) I have never asked for unsolicited messages
3) I posted in the thread which discussed the issue and offered other customers advise
4) Your forum has blocked me from viewing/contributing to the thread https://mybroadband.co.za/vb/showthread.php/891782-Afrihost-spam-and-broken-unsubscribe-link without reason

Since you are the owner of the forum and MyBB is an ISPA member, it is ultimately your responsibility that you comply with ISPA conduct, which in this instance you have not.

FWIW: Since I can not trust that my posts remain in the same content I have originally posted them, I have provided the full background with screengrabs of posts on my blog: https://www.naschenweng.info/2017/0...rs-consumer-activism-afrihost-sms-email-spam/

@RPM: No, I will not repost my content which has been deleted by either MyBB staff or Afrihost reps. I have confirmation that my posts were not deleted by volunteer mods and even they disagreed with the action of deleting several posts.

Feel free to properly comment to ISPA since they will surely get in touch with you about your code-of-conduct.
Further to the above:
1) Afrihost was very well aware of my complaint about the SMS issue since 30th May - PROOF: https://twitter.com/gerdnaschenweng/status/869484801144836096
2) Afrihost has an ECTA ticket - PJU-314-34858 logged 6th June 14:19
3) Gian reached out to me this morning (7th June 8:13am) - this was obviously prompted by my ISPA complaint

MickeyD offered to move my post to another area, but I declined, as it was topical. Topic is done for me as I have served separate ISPA complaints to both Afrihost and MyBB and I will take the discussion about their conduct to that platform.

It is unreasonable to expect forum members to frequently check back if their posts might or might not have upset mods and resulted in a deletion, hence I think this discussion forum is pretty pointless to discuss anything of serious nature. In the end I will again be labelled as someone "who bends the truth" and "badmouths" MyBroadband - right rpm?
 

bwana

MyBroadband
Super Moderator
Joined
Feb 23, 2005
Messages
76,002
Fair enough, though I can't say I would have reasoned any differently. It was directly related to the topic of the thread, provided valuable information to the participants and AH customers in the thread, and was not breaking any forum rules. Moving it away would make it lose both value and context.
On the contrary, targeting Afrihost limited it's appeal. It would have been far more valuable had it been relocated to serve a broader audience. After all it's not only Afrihost clients suffering from spam, is it?
 

Zoopy

Banned
Joined
Jul 20, 2016
Messages
1,457
On the contrary, targeting Afrihost limited it's appeal. It would have been far more valuable had it been relocated to serve a broader audience. After all it's not only Afrihost clients suffering from spam, is it?
This specific post, however, was targeted at a specific incident involving AfriHost, which affected a fairly large number of people. It had specific instructions for how to take action against AfriHost. It was not intended to address spam in general, which might involve different procedures and legal channels.

Also, this:

I know it’s above the pay grade of the mods, so pease don’t feel I’m arguing with you or bwana, I know that rock and hard place feeling...
Will be interesting to see if RPM returns to this thread to continue answering questions.
 
Last edited:

Dave

Honorary Master
Joined
Aug 31, 2008
Messages
50,926
No.
Also see bwana's reply above.
Though as his complaint was specifically about Afrihost spam and there appears to have been many other Afrihost subscribers who were affected it really doesn’t make sense for it to be shunted off where the reps can’t respond and where it becomes diluted by off topic posts about other issues and companies being made.

I know it’s above the pay grade of the mods, so pease don’t feel I’m arguing with you or bwana, I know that rock and hard place feeling...

It makes no sense beyond the protection of the company involved...
 

MickeyD

RIP
Joined
Oct 4, 2010
Messages
139,117
Though as his complaint was specifically about Afrihost spam and there appears to have been many other Afrihost subscribers who were affected it really doesn’t make sense for it to be shunted off where the reps can’t respond and where it becomes diluted by off topic posts about other issues and companies being made.

I know it’s above the pay grade of the mods, so pease don’t feel I’m arguing with you or bwana, I know that rock and hard place feeling...

It makes no sense beyond the protection of the company involved...
LOL, everyone earns more than the mods :D

After the fact, my proposal to MD4E was that he does a very slight edit and it becomes a generic "how to" guideline for all such complaints. Future (and current) threads need only a link posted to his guideline to assist the complainant.
 

bwana

MyBroadband
Super Moderator
Joined
Feb 23, 2005
Messages
76,002
This specific post, however, was targeted at a specific incident involving AfriHost, which affected a fairly large number of people. It had specific instructions for how to take action against AfriHost. It was not intended to address spam in general, which might involve different procedures and legal channels.
Sure it was, did you read it? IIRC he even said that the procedure applies to any other SP.
 

ichigo

Executive Member
Joined
Aug 1, 2006
Messages
9,220
Further to the above:
1) Afrihost was very well aware of my complaint about the SMS issue since 30th May - PROOF: https://twitter.com/gerdnaschenweng/status/869484801144836096
2) Afrihost has an ECTA ticket - PJU-314-34858 logged 6th June 14:19
3) Gian reached out to me this morning (7th June 8:13am) - this was obviously prompted by my ISPA complaint

MickeyD offered to move my post to another area, but I declined, as it was topical. Topic is done for me as I have served separate ISPA complaints to both Afrihost and MyBB and I will take the discussion about their conduct to that platform.

It is unreasonable to expect forum members to frequently check back if their posts might or might not have upset mods and resulted in a deletion, hence I think this discussion forum is pretty pointless to discuss anything of serious nature. In the end I will again be labelled as someone "who bends the truth" and "badmouths" MyBroadband - right rpm?
I was also spammed by these emails with names like Lindiwe for the last few days and I disagree with them moving or deleting your post from here and also disagree with what RPM had to say, not the first time though as he seems to butt heads with people quite often with his replies, don't think he reads what he posts.

About your blog, this forum is no stranger to favouritism so not surprised about anything you wrote there.
 

I.am.Sam

Honorary Master
Joined
Jun 14, 2011
Messages
86,705
one day we hope there will be a change in mods..some mods abuse power
 

Zoopy

Banned
Joined
Jul 20, 2016
Messages
1,457
Sure it was, did you read it? IIRC he even said that the procedure applies to any other SP.
I can't remember the exact text anymore, but be that as it may, if it was anywhere else on the forum or for any other ISP it wouldn't have been an issue at all. AfriHost simply enjoys extreme preferential treatment on MyBB and a lot is done by the top brass to look out for their business interests. His wasn't the only post to be removed either. Mine was removed as well, despite not breaking any forum rules.

Like I said earlier, I'm not arguing with the volunteer mods. I know that this is above your paygrade and more than likely comes directly from RPM himself. It's just sad that there is so much nepotism involving AfriHost nowadays. It was a matter of time before things reached the point it has now.
 
Top