Altcointrader and wallets

Natas

Expert Member
Joined
Sep 19, 2006
Messages
2,263
#46
Both my transactions had failed and removed from the blockchain, yet
The money was not reflecting in my altcointrader bitcoin wallet


This is what I sent them
...
The money should have accordingly returned to my altcointrader bitcoin balance but it has not.
I Understand the bitcoin networks are busy, however, this transaction has failed and I need to know why its not reflecting back in my wallet

I had the same issue, also with two payments. Not sure how complex it is but they should adjust fees in line with network congestion. I also had some other issues, like not getting withdrawal confirmation emails, multiple withdrawals i processed at the same time where one goes off almost right away and one taking like two days. Not sure if they are processing withdrawals manually.

I have been watching them for a while and finally decided to trade through their site and I regret it somewhat. I was hoping to do some big trades through them but not sure I feel comfortable doing so. There is a decent arbitrage opportunity on there and at times you can buy XRP cheaper in SA than offshore. If I could trust them I would leave cash on there to strike when the time is right.
 

GRC

New Member
Joined
Jan 4, 2018
Messages
3
#48
And when searching their address, I cannot pick an actual place.
so far this is what i have googled;
ALTCOIN TRADER
Reg no: 2015 / 418624 / 07
Reg Date: 2015-11-20
Director: RICHARD ALLEN DE SOUSA
PHYSICAL ADDRESS:
229 ONTDEKKERS ROAD
HORIZON
ROODEPOORT
1724

POSTAL ADDRESS:
229 ONTDEKKERS ROAD
HORIZON
ROODEPOORT
1724
 

GRC

New Member
Joined
Jan 4, 2018
Messages
3
#49
i feel the same here... FFS !.... wanting to buy XRP @ 3.55 after luno/gatehub ridiculous wait time (now it is allready @7.60), went altcoin route, but still snail pace, this is what ripple is all about ....speedy transations, but seems we dont have a choice at this stage.... not at the southern end of africa at least.... not to mention the transaction fees... R28 for a R97 transaction.... so much for this technology, it sucks worse than the banks!
@aandrei,
has luno listed XRP on there exchange?
 

Prom

New Member
Joined
Jan 16, 2018
Messages
2
#50
I made 2 transfers (deposits of BTC and ETH) into my account during the last 2 weeks where the coins didn't arrive in my account. As example, made 1 ETH transfer to check if key works, took 2 hours 17 minutes to arrive. Send the big junk of 6.5 ETH and after 17 hours I send a complain and a bit later the coins were in my account. Same with a BTC transfer.. I complained, and short after it got credited. ETH network wasn't overloaded, I did the transfer right after the test transfer was successful... any body else experienced those behaviors at altcointrader.co.za? That you get the coins only if you complain?

I have more accounts with other traders for over a year, NEVER I had to complain, all transactions came in fast and automatically. 2 weeks I deal with AltCoinTRader.. 2 complains to get things done.. I feel not really save with thee trader to be honest :/
 

Natas

Expert Member
Joined
Sep 19, 2006
Messages
2,263
#51
I made 2 transfers (deposits of BTC and ETH) into my account during the last 2 weeks where the coins didn't arrive in my account. As example, made 1 ETH transfer to check if key works, took 2 hours 17 minutes to arrive. Send the big junk of 6.5 ETH and after 17 hours I send a complain and a bit later the coins were in my account. Same with a BTC transfer.. I complained, and short after it got credited. ETH network wasn't overloaded, I did the transfer right after the test transfer was successful... any body else experienced those behaviors at altcointrader.co.za? That you get the coins only if you complain?

I have more accounts with other traders for over a year, NEVER I had to complain, all transactions came in fast and automatically. 2 weeks I deal with AltCoinTRader.. 2 complains to get things done.. I feel not really save with thee trader to be honest :/
I have had similar experiences. I was in a rush and made two xrp withdrawals... one small and one big. the small one was processed fast but the big one took days and had to contact support. A lot of my trading is very time sensitive and if an exchange is not reliable from a timing point of view, then I cant use it. In addition, I also feel that this kind of thing adds up and starts making me think I cant trust the exchange.
 

Prom

New Member
Joined
Jan 16, 2018
Messages
2
#52
I have had similar experiences. I was in a rush and made two xrp withdrawals... one small and one big. the small one was processed fast but the big one took days and had to contact support. A lot of my trading is very time sensitive and if an exchange is not reliable from a timing point of view, then I cant use it. In addition, I also feel that this kind of thing adds up and starts making me think I cant trust the exchange.
I send and received with SpectroCoin at least 50 transactions, from and to different people. No complains.. do 4 transactions with AltCoinTrader and 2 need handling, both big transactions.. that just stinks very bad.

Can somebody recommend another Trader to link easy with my SA bank account (FNB)? The more I think into, how fast after my complains are send, the coins arrive.. somebody has his hands inside the transactions.. I would prefer to move.
Any recommendation is very welcome! Thanks in advance!
 

jarrodr

Expert Member
Joined
May 6, 2008
Messages
1,526
#53
Hi guys

I am a total newbie at Cryptocurrency trading, so bare with me.
I have recently bought XRP. I have done my research in the trends and projected views. So I took the leap.

If I buy using AltcoinTrader, can I only trade on AltcoinTrader?

(I am not in this for the day trading)
 

Hendrix

Senior Member
Joined
Aug 2, 2012
Messages
831
#54
No, you can use almost any exchange.
The local exchanges just accept zar deposits.
You can move your crypto to another exchange or to a wallet of your own.
 

Archer

Honorary Master
Joined
Jan 7, 2010
Messages
21,073
#55
I made 2 transfers (deposits of BTC and ETH) into my account during the last 2 weeks where the coins didn't arrive in my account. As example, made 1 ETH transfer to check if key works, took 2 hours 17 minutes to arrive. Send the big junk of 6.5 ETH and after 17 hours I send a complain and a bit later the coins were in my account. Same with a BTC transfer.. I complained, and short after it got credited. ETH network wasn't overloaded, I did the transfer right after the test transfer was successful... any body else experienced those behaviors at altcointrader.co.za? That you get the coins only if you complain?

I have more accounts with other traders for over a year, NEVER I had to complain, all transactions came in fast and automatically. 2 weeks I deal with AltCoinTRader.. 2 complains to get things done.. I feel not really save with thee trader to be honest :/
They MANUALLY credit your account, so deposits can take 10 minutes or 10 days
 

jarrodr

Expert Member
Joined
May 6, 2008
Messages
1,526
#56
No, you can use almost any exchange.
The local exchanges just accept zar deposits.
You can move your crypto to another exchange or to a wallet of your own.
Seeing that I am not going to cash out soon. Should I add it to a wallet?
 

jarrodr

Expert Member
Joined
May 6, 2008
Messages
1,526
#60
What is the process to withdrawal Ripple?

I've read briefly about the Ripple address required and activation charge...
 
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