Aramex global shopper

Jake45 said:
Did only one bottle break? The surviving bottles don't look very appealing though submerged in that oily, chili mess!
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Thankfully just the one bottle. The others two are okay. The Apollo on the right is the big boy at ~3 million scoville!
 
Aramex i swear that company should be closed down and some other thing suffering from COVID should be allowed to continue.

I ordered a USB Mic from US. Didn't need it urgently so used Aramex. (8-10 days delivery)

its been OVER a MONTH and it still has not cleared customs... Between my company and I we've had about 10 DHL/Fedex deliveries 2 weeks after that which have come into ZA, cleared and been delivered...

I swear I have no idea how a place can be that incompetent...
 
bar1 said:
I am starting to get really annoyed with aramexglobalshopper.
why is it impossible to change the address?
i understand that there are security concerns but verify my request via email,sms,phone call, OTP....
if i log a "Submit my request"
and i click submit i get an error and it hasn't been fixed in 2 weeks....my emails get ignored
I dont know where they will deliver it....my current address is xx xx xx JHB my jhb zip code, PRETORIA, south africa.

honestly i dont think i will use the service again.
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Aramex have had a few years now to sort out their customer service with Global Shopper and despite promises, it's actually gotten worse in the last year. It's at a point now where I feel we should start boycotting their service on this forum and find and support an alternative.
 
Nybox update, parcel here tomorrow. So 1 week to ship from the US and clear customs etc.

Aramex still clear some stuff from 2 weeks ago
 
Napalm2880 said:
Thankfully just the one bottle. The others two are okay. The Apollo on the right is the big boy at ~3 million scoville!
Click to expand...
Wow 3 million Scoville?! Lol you might end up wishing it was that bottle that broke after trying it?
 
bar1 said:
I am starting to get really annoyed with aramexglobalshopper.
why is it impossible to change the address?
i understand that there are security concerns but verify my request via email,sms,phone call, OTP....
if i log a "Submit my request"
and i click submit i get an error and it hasn't been fixed in 2 weeks....my emails get ignored
I dont know where they will deliver it....my current address is xx xx xx JHB my jhb zip code, PRETORIA, south africa.

honestly i dont think i will use the service again.
Click to expand...

I went through the same thing. At the end of the day they recommended that they close the account and then open a new one in order to change the address.

Doesn’t make sense.
 
johnjm said:
I went through the same thing. At the end of the day they recommended that they close the account and then open a new one in order to change the address.

Doesn’t make sense.
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They updated my account address from my work address to my home address after I started working from home due to COVID. I logged a request via the website. I didn't receive any confirmation but noticed a while later it was updated under my profile.

Not sure if there were any changes to the system recently but I would try to reach another support agent.
 
johnjm said:
I went through the same thing. At the end of the day they recommended that they close the account and then open a new one in order to change the address.

Doesn’t make sense.
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I dont mind....but will they move the membership?
at least you managed to get a hold of someone....
 
bar1 said:
I dont mind....but will they move the membership?
at least you managed to get a hold of someone....
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Nope, your account number will change.

This was about a year ago...

I didn’t go ahead with it though
 
I managed to finally get hold of somebody at Aramex that assisted me. It appears that someone started the clearance process on my package but never completed it, and it just sat there in limbo. They picked it up yesterday, completed the clearance, provided an invoice on the system this morning - which I paid immediately. Now I'm just waiting for it to be shipped to me. I'm guessing that with their service it should take another week or two.
 
I have a parcel sitting at Johannesburg from the 18th and one sitting at the same place from the 28th .
Service seems to have got quite bad lately , that is my two parcels for now.
I have also used Post box courier they were ok , i am about to use them again will report back on their service .
https://www.postbox-courier.com/
 
This is my first time using a service like this. On my Amazon purchase (R1500), the shipping was R400 and SARS R800.

Is this normal? Does SARS always ***k you like this? The package was labelled 'spare parts'. Although I cannot get the items in SA, the price to get it here is excessive!
 
worried said:
This is my first time using a service like this. On my Amazon purchase (R1500), the shipping was R400 and SARS R800.

Is this normal? Does SARS always ***k you like this? The package was labelled 'spare parts'. Although I cannot get the items in SA, the price to get it here is excessive!
Click to expand...
Does Amazon not provide shipping to SA for that product?
 
worried said:
This is my first time using a service like this. On my Amazon purchase (R1500), the shipping was R400 and SARS R800.

Is this normal? Does SARS always ***k you like this? The package was labelled 'spare parts'. Although I cannot get the items in SA, the price to get it here is excessive!
Click to expand...
Clothing?
 
Gtx Gaming said:
Aha ok make sense clothing is taxed at 40% I think maybe more.
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I paid around 65% or something crazy last time I bought clothes and had it sent through Aramex.

It's a good idea to double check the amount charged. On my last order there were extra duties added that shouldn't have been.
 
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