Aramex global shopper

Thanks, order showed up - one day - now I wait for the next step in the process :p

An exciting journey awaits you where you'll be able to track your parcel on AGS and on Aramex.com using the AGS number.
 
Interesting. I shipped an Amazon US package via economy shipping, and they shipped it with DHL. Not Aramex.
 
Had a parcel from USPS delivered on Tuesday night the 6th Feb to my AGS US address and still no allocation yet.
USPS last update was Delivered to Agent for Final Delivery
I even made a claim my package request
 
Had a parcel from USPS delivered on Tuesday night the 6th Feb to my AGS US address and still no allocation yet.
USPS last update was Delivered to Agent for Final Delivery
I even made a claim my package request
Sounds like they delivered a letter to let them know, a package is waiting at the USPS post office branch. So its technically not delivered yet to AGS.
 
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Anyone got this before? I reached out and they said they have to check why this happened. It is just a phone and bubble wrap in a box no accessories nothing at all and now it says on hold for 21 days? They do have a copy of the invoice too.

I opened a case so they are checking.

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View attachment 1659144

Anyone got this before? I reached out and they said they have to check why this happened. It is just a phone and bubble wrap in a box no accessories nothing at all and now it says on hold for 21 days? They do have a copy of the invoice too.

I opened a case so they are checking.

View attachment 1659148


Possibly going to give you a headache about the battery
 
Isn't it fine since it's in the phone?, AFAIK if the battery is included it's fine?

I haven't tried bringing a phone in with them but i had a hell fight with UK AGS over some vape mods that had no batteries in them that they assumed did & wouldn't ship them.
1st item on the prohibited list is "flammable batteries" so cross your fingers its not that.
 
I haven't tried bringing a phone in with them but i had a hell fight with UK AGS over some vape mods that had no batteries in them that they assumed did & wouldn't ship them.
1st item on the prohibited list is "flammable batteries" so cross your fingers its not that.
What do they usually do if it has batteries/can't ship?
 
Any idea what does this mean?
JNH Hub, South Africa 11/14/2023 06:51 Confiscated by Customs Authorities
Johannesburg Express Head Office, South Africa 11/14/2023 05:54 Out for Delivery

I am imagining them loading it on the track while customs are chasing them and asking them to stop lol
Hi. Did you receive your package after this status of “confiscated by customs authorities?”
 
Hi. Did you receive your package after this status of “confiscated by customs authorities?”
Yes I did.
I think someone here mentioned that if you don't pay within a few days they change the status to confiscated.
 
Do they take awhile to add what's required? I got this this morning, but - when I log on via browser - there's nothing there:
Your package xxxxxx has arrived and is now ready for Customs Clearance to take place. Customs Duties and Taxes are due and should now be paid online using our 'Pay Now' feature. Simply follow these 4 steps:

If I look on the Android app - it shows an amount due of just under R300 - but - when I try pay it via the app, the credit card form has an un-editable R0.00
 
Yesterday I did a "claim package" on the website and today it showed up in my package list. I will see when I get it if the sender forgot to put my Aramex code on the package or not.

I am still waiting for this parcel. It has been in the country for two weeks and still not released.

Anyone seen something like this?
 

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I am still waiting for this parcel. It has been in the country for two weeks and still not released.

Anyone seen something like this?

From their site - Shipment no - go to the bottom of page and "For inquiries about this shipment click here"
 
How does this happen?
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