Aramex global shopper

[martin]

Haven't been keeping up to date with the thread for quite some time. What's the stance on batteries in sealed appliances/gadgets (phones, speakers, etc...) these days? Any issues?

 

[DeeinSouthAfrica]

JBL Bluetooth speakers are okay, as are the UE Ultimate Ears. Just don't try and order the powerbank combo (JBL Charge 3) as I bet they might refuse it.
I have ordered without problems the following:
JBL Flip 2 (two of them)
JBL Flip 3 (four of them)
UE Roll (two of them)
All have internal lithium batteries.
I used to fix (if necessary) and sell locally. I no longer do so as the local JBL offer good specials now.

 

[martin]

Thanks, I want to order a shaver from across the pond. If they don't have issues with the JBL's, I'm sure I'll be fine.

 

[Colsuldel]

Got some packages coming in, the first two packages
got here in record time, hopefully receive it by monday.
another package departed new york yesterday.

Pretoria, South Africa 10/06/2017 18:49 Credit Card Payment - Completed
Johannesburg, South Africa 10/06/2017 15:41 On Hold - Payment not Ready / Delivery Rescheduled
JOHANNESBURG, South Africa 10/06/2017 14:31 Held in Customs - Awaiting Customer Instructions
JOHANNESBURG, South Africa 10/06/2017 13:53 Received at operations Facility.
JOHANNESBURG, South Africa 10/06/2017 12:14 Departed Operations facility – In Transit
Johannesburg, South Africa 10/06/2017 11:10 Cleared from Customs
Pretoria, South Africa 10/05/2017 05:58 Credit Card Payment - Completed
New York, United States 10/04/2017 14:56 Departed Operations facility – In Transit
New York, United States 10/03/2017 18:35 Record Created

 

[Chris_SA]

Anyone ordered clothes from Amazon us? Customs charges?

 

[naeem]

Anyone ordered clothes from Amazon us? Customs charges?

iirc about 40 or 60% the value. clothing gets crazy customs fees!

 

[Chris_SA]

iirc about 40 or 60% the value. clothing gets crazy customs fees!

Eish ok. Does it matter on the total amount. Like if it's 2 t-shirts worth 400 bucks?

 

[DeeinSouthAfrica]

Eish ok. Does it matter on the total amount. Like if it's 2 t-shirts worth 400 bucks?

As previously stated, customs go crazy over clothes being imported as they would rather you buy/support local. However, if your order is below R400 there should be no customs duty to speak of.

 

[Krypt0n1te]

As previously stated, customs go crazy over clothes being imported as they would rather you buy/support local. However, if your order is below R400 there should be no customs duty to speak of.

Wait.... Is there a minimum value where customs don't apply?

 

[DeeinSouthAfrica]

Wait.... Is there a minimum value where customs don't apply?

You don't get charged duty if your invoice submitted is below R400.

 

[DeeinSouthAfrica]

Here are some common items and their respective Customs Duties:

Duties VAT

Beauty Supplies 20% 14%

Books 0% 14%

Brochures 15% 14%

Handbag 30% 14%

Calculator 0% 14%

Car Accessories & Spare Parts 20% 14%

Catalogues 15% 14%

CD’s Computer Data 0% 14%

CD’s Games 7% 14%

CD’s Programs 0% 14%

Clothing 45% 14%

Computer Equipment 0% 14%

CD’s, Movies, Songs 0% 14%

Cables 15% 14%

DVD’s 0% 14%

DVD Player 7% 14%

DVD Program 0% 14%

Data Cartridge (for printers) 0% 14%

Digital Camera 7% 14%

Guitar 0% 14%

iPad 0% 14%

Archos Internet Tablet 0% 14%

iPhone 7% 14%

iPod 7% 14%

Laptop 0% 14%

LCD Screen Computer 0% 14%

LCD Screen TV 25% 14%

Magazines 0% 14%

Makeup 20% 14%

Mobile 7% 14%

Mobile Charger 0% 14%

PlayStation 7% 14%

Poster 0% 14%

Radio 7% 14%

Shoes 30% 14%

Soap 20% 14%

Sports Equipment 0% 14%

Stationery 20% 14%

Supplements 20% 14%

Toys 0% 14%

VHS Tapes 0% 14%

Video Camera 7% 14%

Wallet 30% 14%

Watch 0% 14%

Web Camera 7% 14%

Wii 7% 14%

 

[Krypt0n1te]

You don't get charged duty if your invoice submitted is below R400.

Do you have any link or documentation proving your statement?
I have imported so so many things and if customs get their grubby paws on a parcel I always get charged import duties no matter the value.

Even got charged R26.70 Custom duties on a R134 bumper case. That together with the R24.30 VAT and R24 clearance fee brought the R134 bumper case to R134(case) + R75(Customs, vat and clearance) to R209.00 a nice 56% increase on price.

EDIT: I think I understand now, you are confusing the "Gift" and "R400" altogether. Parcels with a declared value of less than R400 aren't automatically classified as gifts. Upon further reading it seems you are now allowed two duty-free gifts a year of which the value may not exceed R1400 per gift. (Item 412.10 updated 03/10/2016)

 

[KleinBoontjie]

You don't get charged duty if your invoice submitted is below R400.

I bought boots for the wife a few months back. Boots was R260, paid R220 customs. If what you say is true, then I got ripped a new one for free.

EDIT: Also, I'm curious. I bought a fidget spinner from Wish, actually it was free. Paid R20 for shipping. Then I had to pay R22 at the PO for customs. What's up with that?

 

[DeeinSouthAfrica]

Do you have any link or documentation proving your statement?

Hmm, I have been using AGS for years, and at one point in time you could find their Duty-Free threshold on their webpage, and it was R400. So I googled it, and in a reply to a complaint on Hellopeter, AGS said the following:

"....The customs Act in South Africa dictates that under concession clearance, low value items brought into the country under the value of R500 may be exempt from Duties. However the act is very clear that any shipment may be stopped or detained by any customs officials and may determine if any charges payable.

As set out in the Customs and Excise Act, 1964 Act No. 91 of 1964. (A) An officer may stop and detain and examine any goods while under customs control in order to determine whether the provisions of the Act or any other law have been complied with in respect of such goods as contemplated in section 107(2)(a)..."

https://www.hellopeter.com/aramex-s...reshold-their-own-r182-clearance-fees-2042374

I also looked on Aramex's webpage and found this:
For imports shipped under International Express (i.e. courier); with declared value below ZAR 500 are treated as duty free
Goods with declared value of more than a ZAR 500 will be treated as normal cargo goods, and will require a formal customs clearance

https://www.aramex.com/support/customs-clearance/country-search-results?country=ZA#T3

 

[Krypt0n1te]

Thanks, this is very interesting! Thanks for your time in finding the links.

 

[Noah]

When did the Tokyo address change?
My order that went missing was shipped to

TOKYO SRC UNIT-A5F Katsushima AIC

07/22

And I see the address is now

TOKYO SRC UNIT-B4F Katsushima (AIC)

Yet I don't see any notifications about address changes.

 

[Tinuva]

When did the Tokyo address change?
My order that went missing was shipped to

07/22

And I see the address is now


Yet I don't see any notifications about address changes.

I usually get emails about these changes. It also show up as notifications on the website.

BUT, I must admit, nothing about Tokyo changing.

 

[DeeinSouthAfrica]

Nothing about the Tokyo address changing, and I have all their messages from 12 August (in MESSAGES tab on webpage).
You have a justifiable claim against them.

Introducing Indonesia as your New Origin 10/15/2017 10:22AM
Important update on your Aramex Global Shopper Thailand address 08/02/2017 3:39PM
Important update on your Aramex Global Shopper Hong Kong address 06/07/2017 1:19PM
Important update on your Aramex Global Shopper Dubai address 06/01/2017 8:38AM
Important update on your Aramex Global Shopper South Korea address 02/01/2017 10:57AM
Important update on your Aramex Global Shopper China address 01/22/2017 2:26PM
Important update on your Aramex Global Shopper France address 12/20/2016 3:28PM
Peak Season Customs Clearance Delays 12/08/2016 3:51PM

 

[Frogstar]

anyone also having issues logging into global shopper site?

 

[DeeinSouthAfrica]

anyone also having issues logging into global shopper site?

Yes, it half loads.
The Shop and Ship Android app is also down.