Cell C "Incorrect SIM"

Dups!

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I am just about to dump Cell C over this problem.

Two months ago or so I had my sim card "malfunction" and gave me the now dreaded "Incorrect sim" message onscreen. For some reason this happened after I switched off the phone and then back on.

I went to a Cell C shop and did a sim swap. Everything worked well until today when my phone's battery died. I got home and put it on the charger, switched on and then I was greeted by the message that my sim was incorrect.
I put the sim in another phone and the same message appeared, it was invalid sim on the phone (different make of the phone).

This is crazy, I can't keep having the same issue with different sim cards on the same network within two months.

I have never removed the sim card from the phone until today, so, there is no way it could be because of that.
 
Hi

SIM cards are after all electrical components and as such are prone to damage. This could be due to electric shock from the battery, static electricity discharge or even corrosion if exposed to humidity.

Please purchase a new Cell C unregistered SIM card and PM us your query and include your contact details for assistance with a SIM swap.

^MM
 
Hi

Thanks for responding. I will do everything tomorrow.
 
Hi MM

Thank you very much, my sim swap was successful.
 
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