Cell C Network Issues: Disconnects, Coverage, Throughput Problems - Report Here

Has there been a longstanding issue with data connectivity in the Norwood/Melrose Arch area? I only seem to have problems when present in these areas (across the highway from Melrose Arch, actually). I need to switch off data on my phone and wait a few seconds and switch it back on before I'm able to get any data through, and even then it's extremely slow.
 
Dead in Brixton (for data) for the past ~6 weeks. Not an interference issue as Vodacom works.
 
Location: Kenridge, Cape Town
Date & Time of Issue: 22/4/13
Device Manufacturer & Model: ZTE MF668
Contract Type (pre- or post-paid): prepaid (R1799 promo for Giga 200)
Existing reference numbers from Helpdesk: n/a
RAT (2G/3G/HSPA+): 3G
www.speedtest.net results (if possible): n/a (haven't tested)
Any other information relevant to the problem: sluggish

It's slow this evening, often forcing me to disconnect manually and reconnect until I can actually get anywhere.
 
Still dead in Cape Town. South Peninsula. Full signal, no throughput whatsoever. What a bunch of useless morons. Have just bought a Telkom Mobile sim card, works like a charm!
 
In Pretoria.

Something seriously an issue with Cell C data connections. Attempting to connect with an iPad. Started off spotty this morning and has now ground to a halt. Unable even to do a speed test or even connect to a basic website. Speedtest just give a "Network communication issue" error. Even restart, roaming on and off, and various other tricks has so far not helped at all. Anyone contemplating buying cell c at the moment, rethink.

On Vodacom from the same location, no issues at all. 478 ms ping, 821 kbps down and 369 kbps up.
 
duk3 said:
Location: Kenridge, Cape Town
Date & Time of Issue: 22/4/13
Device Manufacturer & Model: ZTE MF668
Contract Type (pre- or post-paid): prepaid (R1799 promo for Giga 200)
Existing reference numbers from Helpdesk: n/a
RAT (2G/3G/HSPA+): 3G
www.speedtest.net results (if possible): n/a (haven't tested)
Any other information relevant to the problem: sluggish

It's slow this evening, often forcing me to disconnect manually and reconnect until I can actually get anywhere.
Click to expand...

Still slow in Kenridge, Cape Town. Frequent disconnects now, so it's gotten worse since yesterday evening.
 
Pathetic intermittent connection in Durban North / La Lucia. Grinds to a complete halt after 4:30PM.
Cell C, I'm sorry I've lost all faith in you... again. Fool me once... twice... never again!

To everyone I suggested porting to Cell C, please accept my apologies!
 
duk3 said:
Location: Kenridge, Cape Town
Date & Time of Issue: 22/4/13
Device Manufacturer & Model: ZTE MF668
Contract Type (pre- or post-paid): prepaid (R1799 promo for Giga 200)
Existing reference numbers from Helpdesk: n/a
RAT (2G/3G/HSPA+): 3G
www.speedtest.net results (if possible): n/a (haven't tested)
Any other information relevant to the problem: sluggish
Click to expand...

I'm also getting intermittent connections. It goes for a while, then there's nothing, and I have to wait a while before it goes again. Thinking of switching back to MTN at this rate.
 
Last edited:
cell c need to improve on its network services coz here in free state we even do not have 3G network. And it gives us hell to connect to internet. Cell c must fix this problem in qwaqwa
 
ma-ali said:
cell c need to improve on its network services coz here in free state we even do not have 3G network. And it gives us hell to connect to internet. Cell c must fix this problem in qwaqwa
Click to expand...

Why are you on Cell C if Cell C is so bad in your area?
 
Cell c use to be a great service provider for me when they started the "wooosh" campaign.

Calls were clear and data was fast.

Over the past year and a half, they have been moving backwards in my area. Everything is failing miserably.

I roam on vodacom 24/7 and even there edge network is faster than cell 3g (Coverage map even showed I'm covered).

Pathetic really from cell c.

Pietermaritzburg/ Allandale area
 
Cell C network problems seem to become even worse lately especially in Pretoria CBD around the High Court, Advocates Chambers and the old Pierneef museum. Last year I had my wife port to Cell C and things were good until beginning 2013 as of March there is no data coverage from around 08h00 onwards.

This makes me wonder if they have any capacity of note on the network in that area.
 
This is really becoming unacceptable, unreliable and pathetic. Cell C should seriously fix their network up, if they want to add more data users. This product doesn't work at all, slower than dial up.


Who's to blame for this ? 200 Gig Data Cards or supercharge free data usage.
 
And still NO feedback from Cell C about the endless network issues ....

Pathetic!!! No use porting to Cell C to get the Galaxy S4 if I won't be able to use the device.

And I so want to leave VodaCON. Damn you Cell C .......
 
UtianG said:
And still NO feedback from Cell C about the endless network issues ....

Pathetic!!! No use porting to Cell C to get the Galaxy S4 if I won't be able to use the device.

And I so want to leave VodaCON. Damn you Cell C .......
Click to expand...

I don't think CellC monitors this forum anymore. Rather just phone their technical support. Sometimes they reply on their facebook page too.
 
Useless tonight in La Lucia as well. It worked by the Checkers in Durban North, but then when you travel up towards Glenashley area and beyond data just didn't work.
 
I have given up on Cell C, my data sims (100GB, 200GB) are just lying in a drawer. The service just does not work.

I am using the Vodacom 20GB special at the moment, but it costs me an extra R499 per month.

I don't know what I will do when the Vodacom special ends.
 
Cell C is useless. GPRS at the country's biggest international airport. Hsdpa at home... apparantly, but latency is so useless that internet is unusable. Roaming on MTN in shopping centres?!?! WTF?!?! And I sometimes have to dial the same person 4 times before it starts to ring.

I will NEVER EVER EVER EVER use Cell C again. Too aggressive on the advertising campaign, now there are simply too many people and too few towers.
 
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