Cool Ideas Fibre ISP – Feedback Thread 2

[User52]

Would it be possible to work out when your 200mbps offering on Link Africa’s network will be available? Link Africa completed installation but waiting for 200mbps to become available before signing up with CISP.

 

[PBCool]

Please assist. I have a blue flashing power light on the CPE - Gallo Manor area in Johannesburg.

#COOL-20190619-263255

We can only escalate with Vumatel after 24hrs after logging.

 

[PBCool]

Would it be possible to work out when your 200mbps offering on Link Africa’s network will be available? Link Africa completed installation but waiting for 200mbps to become available before signing up with CISP.

It is finalised, will make it available tomorrow.

 

[STORMERSFAN]

Please assist. I have a blue flashing power light on the CPE - Gallo Manor area in Johannesburg.

#COOL-20190619-263255

What does a blue light mean? I've had the orange one flash on me in the past meaning LOS.. Pls advise

 

[PBCool]

What does a blue light mean? I've had the orange one flash on me in the past meaning LOS.. Pls advise

Fibre break usually.

 

[Hype]

Has the route to EU changed again? Pings have gone from 156ms to 223ms

 

[lrossouw]

Checking this out for you.

Any news?

 

[bozzy]

Fibre down in Farrarmere, Benoni, blinking blue power light on the ONT and no FX light. Vumatel Trenched, been out since 14:30 according to my pfsense router logs. Ticket #COOL-20190619-263354 Logged.

 

[User52]

It is finalised, will make it available tomorrow.

Awesome news!

 

[Hype]

Fibre down in Farrarmere, Benoni, blinking blue power light on the ONT and no FX light. Vumatel Trenched, been out since 14:30 according to my pfsense router logs. Ticket #COOL-20190619-263354 Logged.

Where in Farrarmere, Im in Farrarmere and its currently up (never went off either) Vuma trenched.

 

[bozzy]

Where in Farrarmere, Im in Farrarmere and its currently up (never went off either) Vuma trenched.

Near the Belvedere School. I am within 250m of the main POP at the school.

 

[Fjorko]

Anything going on with OS ? Latency much higher than usual, and my speeds are not that great tonight. Usually have no issues.

OS 100/50

 

[PBCool]

Fibre down in Farrarmere, Benoni, blinking blue power light on the ONT and no FX light. Vumatel Trenched, been out since 14:30 according to my pfsense router logs. Ticket #COOL-20190619-263354 Logged.

Blinking blue light means fibre break.

 

[PBCool]

Anything going on with OS ? Latency much higher than usual, and my speeds are not that great tonight. Usually have no issues.

OS 100/50

Do you have an MTR for me?

 

[Charmingmage10]

Anything going on with OS ? Latency much higher than usual, and my speeds are not that great tonight. Usually have no issues.

OS 100/50

same here in Durban...OS

 

[Fjorko]

Do you have an MTR for me?

Sorry @PBCool - posted that one last night. I will check again later this evening when i'm home and if it persists, i will send the info your way.

 

[dotdan]

Has the route to EU changed again? Pings have gone from 156ms to 223ms

Amazon had quite a lot of servers down yesterday resulting in higher pings for a lot of games and services using AWS.

 

[dotdan]

FYI we are busy turning up peers in NY.

I really cannot wait to test games to Brazil and NA-East once the services are up and running.

 

[Charmingmage10]

I really cannot wait to test games to Brazil and NA-East once the services are up and running.

same here

 

[PBCool]

I really cannot wait to test games to Brazil and NA-East once the services are up and running.

NY peering is up.

So for example:

198.27.85.92

From our London transit used to be:

2 100% 4 timeout
3 be100-1298.nwk-5-a9.nj.us 0% 3 200.1ms 200 199.9 200.1
4 be100-1323.bhs-g2-nc5.qc.ca 0% 3 208.9ms 209 208.9 209
5 100% 3 timeout
6 be7.bhs-s3-6k.qc.ca 0% 3 208.2ms 208.2 208.2 208.2
7 ns507973.ip-198-27-85.net 0% 2 208.1ms 208.1 208.1 208.1

So you would usually add another 140ms from Cape Town.

But now from Cape Town:

1 nyiix.nyc.ny.us 0% 4 190.5ms 190.4 190.1 190.6
2 be100-1323.bhs-g2-nc5.qc.ca 0% 4 199.3ms 199.3 199.2 199.5
3 100% 4 timeout
4 be7.bhs-s3-6k.qc.ca 0% 4 198.6ms 198.6 198.6 198.7
5 ns507973.ip-198-27-85.net 0% 4 198.4ms 198.5 198.4 198.6

This is apparently going to improve.

Next peer is IX.br which is the South America side of things.