Cool Ideas Fibre ISP - Feedback

[Toxic T]

Essentially 48 hours of downtime effecting a number of users ...
Not a positive sign for an infrastructure provider

Yip. I would not be recommending SADV to anyone. @PBCool. Who else can I use except SADV?

 

[Quattro!]

They are making a change this evening.

Just lost connection few minutes ago. Hopefully in the morning will have a stable connection.

 

[SeaSickMama]

Yip. I would not be recommending SADV to anyone. @PBCool. Who else can I use except SADV?

Vuma seems to have their moments but im on MFN and no complaints although where i stay its a very spread out area so no congestion on the links here. Openserver to be honest probably has decent links, anyone like SADV etc are just not up to scratch, i know everyone has to start somewhere but they take shortcuts and try rush

 

[Nivec]

Yeap sure, this is OS returning traffic via London, it just takes time to resolve then they seem to break it, but will escalate again.

Thanks PBCool, it is sorted, down to 6ms.

 

[Toxic T]

Vuma seems to have their moments but im on MFN and no complaints although where i stay its a very spread out area so no congestion on the links here. Openserver to be honest probably has decent links, anyone like SADV etc are just not up to scratch, i know everyone has to start somewhere but they take shortcuts and try rush

Just the problem with the admin of changing providers, but one more mess up like this and I am out of here.

 

[PBCool]

To be honest all the networks have these kinds of issues at some point. SADV has actually not been the worst by far.

 

[Ancalagon]

Still experiencing issues PBCool. Dropped just now.

 

[Eedubz]

Yeah still up and down for me, I’m sick at home so this is less than ideal. SADV needs to sort this out ASAP!

 

[PBCool]

They have identified a broadcast issue on their network, they are trying to isolate and stop it, will update as soon as we hear anything.

 

[Eedubz]

SMS alert from CISP has gone out, thanks PBCool.

 

[PBCool]

SADV say they have made changes, please monitor and report back to me?

 

[PBCool]

SMS alert from CISP has gone out, thanks PBCool.

Yeap once we get official comms we send it on .

 

[PBCool]

SADV say they have made changes, please monitor and report back to me?

Still seeing disconnects from our side, so seems not to be resolved.

 

[Eedubz]

Mine seems fine now

 

[PBCool]

Yeah most sessions seem to have stabilised.

 

[Joka69]

Is this downtime area specific? I'm in the Wilropark area, and my fibre is down.

Vumatel by the way
@PBcool

 

[PBCool]

Is this downtime area specific? I'm in the Wilropark area, and my fibre is down.

Vumatel by the way
@PBcool

If you read further up this is specific to SADV. Please log as normal

 

[Joka69]

If you read further up this is specific to SADV. Please log as normal

It was restored a few minutes ago, then died for a second or so, and now it's back again. If it does again, I'll log. Not sure what the issue is.

 

[mugikhan]

@PBCool Again my internet is losing connection every two minutes! Please explain how I can cancel and move?

 

[PBCool]

@PBCool Again my internet is losing connection every two minutes! Please explain how I can cancel and move?

Please PM me your username?

Are you looking to move fibre provider?