Cool Ideas Fibre ISP - Feedback

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jannier said:
Going to Johannesburg JINX now, I am in Cape Town.

|------------------------------------------------------------------------------------------|
| WinMTR statistics |
| Host - % | Sent | Recv | Best | Avrg | Wrst | Last |
|------------------------------------------------|------|------|------|------|------|------|
| 192.168.1.1 - 0 | 18 | 18 | 0 | 0 | 1 | 0 |
| 155.93.246.1 - 0 | 18 | 18 | 1 | 1 | 5 | 2 |
| 154.0.1.125 - 0 | 18 | 18 | 1 | 1 | 5 | 1 |
| 154.0.1.13 - 0 | 18 | 18 | 1 | 1 | 5 | 2 |
| 154.0.1.245 - 0 | 18 | 18 | 22 | 22 | 23 | 22 |
| 154.0.4.106 - 0 | 18 | 18 | 22 | 23 | 24 | 23 |
| 154.0.1.137 - 0 | 18 | 18 | 23 | 23 | 28 | 23 |
| 154.0.2.30 - 0 | 18 | 18 | 22 | 23 | 24 | 23 |
| cloudflare.jinx.net.za - 0 | 18 | 18 | 23 | 24 | 27 | 24 |
| 1dot1dot1dot1.cloudflare-dns.com - 0 | 18 | 18 | 22 | 23 | 30 | 24 |
|________________________________________________|______|______|______|______|______|______|
WinMTR v0.92 GPL V2 by Appnor MSP - Fully Managed Hosting & Cloud Provider

|------------------------------------------------------------------------------------------|
| WinMTR statistics |
| Host - % | Sent | Recv | Best | Avrg | Wrst | Last |
|------------------------------------------------|------|------|------|------|------|------|
| 192.168.1.1 - 0 | 10 | 10 | 0 | 0 | 0 | 0 |
| 155.93.246.1 - 0 | 10 | 10 | 1 | 1 | 4 | 1 |
| 154.0.1.125 - 0 | 10 | 10 | 1 | 1 | 4 | 1 |
| 154.0.1.13 - 0 | 10 | 10 | 1 | 2 | 11 | 1 |
| 154.0.1.245 - 0 | 10 | 10 | 22 | 22 | 23 | 22 |
| 154.0.4.49 - 0 | 10 | 10 | 23 | 23 | 25 | 23 |
| 154.0.2.117 - 0 | 10 | 10 | 22 | 23 | 24 | 23 |
| 154.0.2.197 - 0 | 10 | 10 | 22 | 24 | 32 | 23 |
| cloudflare.jinx.net.za - 0 | 10 | 10 | 24 | 24 | 25 | 24 |
| cf-190-93-244-35.cloudflare.com - 0 | 10 | 10 | 23 | 24 | 32 | 23 |
|________________________________________________|______|______|______|______|______|______|
WinMTR v0.92 GPL V2 by Appnor MSP - Fully Managed Hosting & Cloud Provider
Click to expand...

Try again?
 
PBCool said:
Try again?
Click to expand...

Looking MUCH better:

Code: 
root@monitor ~ # mtr --report-wide --show-ips 1.1.1.1
Start: Wed Apr 25 09:51:00 2018
HOST: monitor.heaven.za.net                        Loss%   Snt   Last   Avg  Best  Wrst StDev
  1.|-- router.heaven.za.net (192.168.241.1)          0.0%    10    0.3   1.0   0.3   4.8   1.2
  2.|-- 155.93.246.1                                  0.0%    10    1.2   1.3   1.2   2.0   0.0
  3.|-- 154.0.1.125                                   0.0%    10    1.3   1.3   1.1   1.5   0.0
  4.|-- 154.0.1.13                                    0.0%    10    1.5   1.5   1.3   1.7   0.0
  5.|-- 196-10-140-198.ixp.capetown (196.10.140.198)  0.0%    10    1.6   1.6   1.4   1.7   0.0
  6.|-- 1dot1dot1dot1.cloudflare-dns.com (1.1.1.1)    0.0%    10    1.7   1.6   1.4   1.7   0.0

root@monitor ~ # mtr --report-wide --show-ips www.takealot.com
Start: Wed Apr 25 09:51:25 2018
HOST: monitor.heaven.za.net                        Loss%   Snt   Last   Avg  Best  Wrst StDev
  1.|-- router.heaven.za.net (192.168.241.1)          0.0%    10    0.5   0.4   0.4   0.7   0.0
  2.|-- 155.93.246.1                                  0.0%    10    1.1   2.8   1.1  17.3   5.0
  3.|-- 154.0.1.125                                   0.0%    10    1.0   1.1   1.0   1.3   0.0
  4.|-- 154.0.1.13                                    0.0%    10    1.5   1.4   1.3   1.6   0.0
  5.|-- 196-10-140-198.ixp.capetown (196.10.140.198)  0.0%    10    1.5   1.5   1.4   2.1   0.0
  6.|-- 104.20.79.212                                 0.0%    10    1.3   2.2   1.3   9.7   2.5
 
PBCool said:
Try again?
Click to expand...

Perfect now Paul, thank you! :cool:

|------------------------------------------------------------------------------------------|
| WinMTR statistics |
| Host - % | Sent | Recv | Best | Avrg | Wrst | Last |
|------------------------------------------------|------|------|------|------|------|------|
| 192.168.1.1 - 0 | 8 | 8 | 0 | 0 | 0 | 0 |
| 155.93.246.1 - 0 | 8 | 8 | 1 | 2 | 4 | 2 |
| 154.0.1.125 - 0 | 8 | 8 | 1 | 1 | 4 | 2 |
| 154.0.1.13 - 0 | 8 | 8 | 1 | 2 | 4 | 2 |
| 196-10-140-198.ixp.capetown - 0 | 8 | 8 | 2 | 2 | 4 | 2 |
| 1dot1dot1dot1.cloudflare-dns.com - 0 | 8 | 8 | 1 | 2 | 4 | 2 |
|________________________________________________|______|______|______|______|______|______|
WinMTR v0.92 GPL V2 by Appnor MSP - Fully Managed Hosting & Cloud Provider

|------------------------------------------------------------------------------------------|
| WinMTR statistics |
| Host - % | Sent | Recv | Best | Avrg | Wrst | Last |
|------------------------------------------------|------|------|------|------|------|------|
| 192.168.1.1 - 0 | 5 | 5 | 0 | 0 | 0 | 0 |
| 155.93.246.1 - 0 | 5 | 5 | 1 | 2 | 4 | 1 |
| 154.0.1.125 - 0 | 5 | 5 | 1 | 1 | 4 | 1 |
| 154.0.1.13 - 0 | 5 | 5 | 1 | 2 | 4 | 1 |
| 196-10-140-198.ixp.capetown - 0 | 5 | 5 | 2 | 2 | 4 | 2 |
| 141.101.115.35 - 0 | 5 | 5 | 1 | 2 | 4 | 1 |
|________________________________________________|______|______|______|______|______|______|
WinMTR v0.92 GPL V2 by Appnor MSP - Fully Managed Hosting & Cloud Provider
 
Good lord!!!!!!!!!!!! you have never seen takealot.com load this fast. Holy crap!!!! The full front page was loaded in a split second :whistle:
 
So I've been with MTN FTTH for almost a year now, little to no downtime and probably only twice did I have some speed issues which resolved themselves.. my main gripe is the fact that they simply cannot manage to give me access to view my account on the online portal (long story), to view my usage / invoices etc.

So I'm moving to CISP as of 18 May..

From what I can see basically all the problems on this thread seem to relate to fibre providers.

The fact that MTN is as stable as it gets, means I should have no hassles with CISP.. so, my question is, is this true? Is CISP's bandwidth always good provided your fibre provider can keep themselves up?
 
blunt said:
So I've been with MTN FTTH for almost a year now, little to no downtime and probably only twice did I have some speed issues which resolved themselves.. my main gripe is the fact that they simply cannot manage to give me access to view my account on the online portal (long story), to view my usage / invoices etc.

So I'm moving to CISP as of 18 May..

From what I can see basically all the problems on this thread seem to relate to fibre providers.

The fact that MTN is as stable as it gets, means I should have no hassles with CISP.. so, my question is, is this true? Is CISP's bandwidth always good provided your fibre provider can keep themselves up?
Click to expand...

Yes, they are also the most active Fibre ISP I know of on here, listening and reacting to customers request in real-time and actively making adjustments as needed.
So long your Fibre connection is good and it(MTN) have provisioned bandwidth accordingly so no congestion on there infrastructure, then your CISP speeds will be perfect.
 
Last edited:
jannier said:
Yes, they are also the most active Fibre ISP I know of on here, listening and reacting to customers request in real-time and actively making adjustments as needed.
So long your Fibre connection is good and it(MTN) have provisioned bandwidth accordingly so no congestion on there infrastructure, then your CISP speeds will be perfect.
Click to expand...

sounds good then
 
Hi CISP

Are you aware of SADV still having issues? My connection just dropped again.
 
ajan said:
EU is broken for me. 400ms+ And it's just EU.

https://i.imgur.com/eEUc8ET.png
Click to expand...

Not having any EU browsing issues personally.

Googled for that Valve server and tested what I found. Seems fine?

Code: 
|------------------------------------------------------------------------------------------|
|                                      WinMTR statistics                                   |
|                       Host              -   %  | Sent | Recv | Best | Avrg | Wrst | Last |
|------------------------------------------------|------|------|------|------|------|------|
|                          setup.ubnt.com -    0 |   51 |   51 |    0 |    0 |    7 |    0 |
|                   No response from host -  100 |   10 |    0 |    0 |    0 |    0 |    0 |
|                            192.168.10.5 -    0 |   51 |   51 |   18 |   21 |   54 |   20 |
|                            192.168.11.6 -    0 |   51 |   51 |   11 |   13 |   30 |   14 |
|                             154.0.1.162 -    0 |   51 |   51 |   18 |   22 |   56 |   19 |
|                             154.0.3.106 -    0 |   51 |   51 |  158 |  164 |  281 |  159 |
|                          linx.valve.net -    0 |   51 |   51 |  159 |  165 |  285 |  161 |
|                         192.168.134.227 -    0 |   51 |   51 |  167 |  185 |  286 |  170 |
|                         162.254.196.137 -    0 |   51 |   51 |  196 |  199 |  235 |  197 |
|                           192.168.131.1 -    0 |   51 |   51 |  208 |  233 |  365 |  228 |
|                          155.133.241.72 -    0 |   51 |   51 |  203 |  207 |  242 |  204 |
|________________________________________________|______|______|______|______|______|______|
   WinMTR v0.92 GPL V2 by Appnor MSP - Fully Managed Hosting & Cloud Provider
 
Ancalagon said:
Hi CISP

Are you aware of SADV still having issues? My connection just dropped again.
Click to expand...

We arent sure to be honest, most sessions are stable, so please pm me your PPP username so I can check.
 
Any one else having issues on TT connect,, unable to access my Unifi Controller or any Ubiquiti site... works on my 3g fine... dns server changes didn't help.
 
I only just saw the MyBB article about Cool Ideas price cuts for Openserve. Pretty cool that 100Mbps is now R1499. But why oh why isn't the 200Mbps also reduced?! I'll make the call this second to upgrade to the old R1.9k price if it bumps the speed. Oh well.
 
Bryn said:
I only just saw the MyBB article about Cool Ideas price cuts for Openserve. Pretty cool that 100Mbps is now R1499. But why oh why isn't the 200Mbps also reduced?! I'll make the call this second to upgrade to the old R1.9k price if it bumps the speed. Oh well.
Click to expand...

Is your line with CISP? IIRC you had ISPAfrika as your line provider. I'm thinking about transferring line to CISP, but don't want down time.
 
ajan said:
Is your line with CISP? IIRC you had ISPAfrika as your line provider. I'm thinking about transferring line to CISP, but don't want down time.
Click to expand...

My line is with CISP. At my previous address my line was with ISPAfrika.

I had no downtime when my current line switched from CW to CISP.
 
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