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Cool Ideas Fibre ISP - Feedback
- Thread starter paulosouthafrica
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Well I am getting like 1% of line speed, 2mbps on a 200mbps fibre on Vumatel... so frustrating that every time it happens in the evening when I try to stream/watch a movie and I start questioning whether I should get Dstv back at least it was running most of the time and not like Cool Ideas ping/pong network
I think it is more infrastructure related, I have had issues with a CW line in the area at the same time as my Cisp line is acting up.Well I am getting like 1% of line speed, 2mbps on a 200mbps fibre on Vumatel... so frustrating that every time it happens in the evening when I try to stream/watch a movie and I start questioning whether I should get Dstv back at least it was running most of the time and not like Cool Ideas ping/pong network
Tinuva
The Magician
Well I am getting like 1% of line speed, 2mbps on a 200mbps fibre on Vumatel... so frustrating that every time it happens in the evening when I try to stream/watch a movie and I start questioning whether I should get Dstv back at least it was running most of the time and not like Cool Ideas ping/pong network
How do you know its Cool Ideas and not Vumatel in your area?
I hear you, lets blame Vumatel than... at the end of the day I complain to the vendor/supplier that I pay monthly premium to, in this case its the ISP ( Cool ideas ), hence my complaint is to them. And if I complain to Vumatel anyway they will refer me back to Cool Ideas by default, and how do you know that its Vumatel but not Cool ideas problem?
Oh btw I responded to Zodiak who also complained about slow speeds this evening and he is on another infrastructure i.e Evotel.
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SeaSickMama
Expert Member
I hear you, lets blame Vumatel than... at the end of the day I complain to the vendor/supplier that I pay monthly premium to, in this case its the ISP ( Cool ideas ), hence my complaint is to them. And if I complain to Vumatel anyway they will refer me back to Cool Ideas by default, and how do you know that its Vumatel but not Cool ideas problem?
Oh btw I responded to Zodiak who also complained about slow speeds this evening and he is on another infrastructure i.e Evotel.
I can for one say i haven't had any speed issues with any protocol. The infrastructure from Vuma seems to be under strain due to them expanding too quickly. im with MFN and i always get my speed although where i stay we lucky to have 50 houses on my link at max of which 90% use it to just do some internet banking etc. Do a tracert and see where you problem lies. I know dainfern is messed up with too many people there. CISP doesn't seem to have issues, but yes they should followup and push the providers to upgrade as it degrades their name indirectly
Here is an example of mine
1 1 ms 2 ms <1 ms 192.168.5.1
2 4 ms 3 ms 3 ms 154.0.0.120
3 4 ms 3 ms 3 ms 154.0.4.177
4 4 ms 4 ms 4 ms 154.0.3.21
5 4 ms 4 ms 3 ms 154.0.1.137
6 7 ms 6 ms 6 ms 154.0.3.226
7 5 ms 4 ms 4 ms 154.0.13.95
With my USG logs i have a failover connection and i do see a drop in connection there but barely notice as i go over to my failover but when i have a failover its max 1 minute. Will show you those below
Tinuva
The Magician
I hear you, lets blame Vumatel than... at the end of the day I complain to the vendor/supplier that I pay monthly premium to, in this case its the ISP ( Cool ideas ), hence my complaint is to them. And if I complain to Vumatel anyway they will refer me back to Cool Ideas by default, and how do you know that its Vumatel but not Cool ideas problem?
Oh btw I responded to Zodiak who also complained about slow speeds this evening and he is on another infrastructure i.e Evotel.
I mainly asked because you blame CISP, but fair enough I dont know if it is CISP or Vumatel in your case. What I do however know, is that everytime I download something I an surprised at the great results I get. Especially now, its a far more pleasant experience after CISP fixed the CloudFlare routing for CTN.
NorthPole
Senior Member
Can you check if you can access ubnt.com? I can access it if i use a VPN to IS office network. No amount of DNS changes on my usg lets me access it...
It starts loading but then just sits there
It loads just fine for me, can access everything on that site. Fibre detials in signature.
|------------------------------------------------------------------------------------------|
| WinMTR statistics |
| Host - % | Sent | Recv | Best | Avrg | Wrst | Last |
|------------------------------------------------|------|------|------|------|------|------|
| 192.168.1.1 - 0 | 16 | 16 | 0 | 0 | 1 | 1 |
| 155.93.246.1 - 0 | 16 | 16 | 1 | 1 | 4 | 1 |
| 154.0.1.125 - 0 | 16 | 16 | 1 | 1 | 4 | 1 |
| 154.0.1.13 - 0 | 16 | 16 | 1 | 1 | 4 | 1 |
| 154.0.3.106 - 0 | 16 | 16 | 142 | 142 | 143 | 142 |
| v1000.core1.lon3.he.net - 0 | 16 | 16 | 142 | 142 | 145 | 142 |
| 100ge14-1.core1.lon2.he.net - 0 | 16 | 16 | 143 | 145 | 150 | 143 |
| 100ge13-2.core1.nyc4.he.net - 0 | 16 | 16 | 212 | 212 | 214 | 212 |
| 100ge14-1.core1.tor1.he.net - 0 | 16 | 16 | 220 | 221 | 228 | 220 |
| 100ge6-1.core1.ywg1.he.net - 0 | 16 | 16 | 242 | 245 | 253 | 242 |
| 100ge10-1.core1.yyc1.he.net - 0 | 16 | 16 | 256 | 261 | 267 | 256 |
| 100ge10-2.core1.yvr1.he.net - 0 | 16 | 16 | 266 | 267 | 277 | 277 |
| 100ge10-2.core1.sea1.he.net - 0 | 16 | 16 | 268 | 268 | 271 | 269 |
| paix01-sea4.amazon.com - 0 | 16 | 16 | 268 | 268 | 269 | 269 |
| 52.95.52.184 - 0 | 16 | 16 | 270 | 271 | 276 | 270 |
| 52.95.52.197 - 0 | 16 | 16 | 269 | 270 | 271 | 271 |
| 54.239.43.120 - 0 | 16 | 16 | 275 | 276 | 285 | 278 |
| No response from host - 100 | 3 | 0 | 0 | 0 | 0 | 0 |
| 52.93.12.86 - 0 | 16 | 16 | 277 | 290 | 318 | 278 |
| 52.93.12.73 - 0 | 16 | 16 | 276 | 276 | 278 | 276 |
| 52.93.13.32 - 0 | 16 | 16 | 277 | 287 | 317 | 292 |
| 52.93.13.57 - 0 | 16 | 16 | 274 | 274 | 277 | 274 |
| 52.93.13.81 - 0 | 16 | 16 | 275 | 277 | 301 | 275 |
| No response from host - 100 | 3 | 0 | 0 | 0 | 0 | 0 |
|________________________________________________|______|______|______|______|
WinMTR v0.92 GPL V2 by Appnor MSP - Fully Managed Hosting & Cloud Provider
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LOTR
Senior Member
- Joined
- Sep 5, 2013
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I just completed the sign-up with CI via the Vumatel shop portal. In less than 2 minutes I received an email confirmation and I was active and browsing the interwebs....
But - strange - I did not complete any info with CI, so how do they know my details, specifically account info to debit? Did I miss something?
But - strange - I did not complete any info with CI, so how do they know my details, specifically account info to debit? Did I miss something?
SeaSickMama
Expert Member
Change your MTU/MsS to 1436 then it will load On WaN 1 then for DNS I recommend you use 1.1.1.1 and 1.0.0.1 or the google one as the 3rd and 4th
Tinuva
The Magician
In Cape Town the CloudFlare DNS is epic on CISP.
The CISP DNS servers use Akamai servers in JHB.
The CloudFlare DNS servers use Akamai servers in CPT on Mweb's network, which is blazing fast when browsing websites using Akamai or CloudFlare.
The CISP DNS servers use Akamai servers in JHB.
The CloudFlare DNS servers use Akamai servers in CPT on Mweb's network, which is blazing fast when browsing websites using Akamai or CloudFlare.
NorthPole
Senior Member
Damn. where did you get this info. worked like a charm. Thank you, weird as it worked fine 3 days ago...
SeaSickMama
Expert Member
Cloud so far with all the tests is the quickest except for local ones but on the dot com cloud wins by far vs local. The other great dns I use is just the Adblock dns which has the benefit of blocking ads on everything from mobile to any user or guest on the network.
SeaSickMama
Expert Member
Fishing.. it's a pleasure yeah the USG is a tricky one with the ONT/CPE if you disable the MSS then it still gives me issues but that MTU/MSS should have everything working.
Next thing is you must set up a dynamic dns with afraid and then you sorted in terms of looking at stuff within your network
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