Cool Ideas Fibre ISP - Feedback

[jannier]

Anyone else in Cape Town down??

Cape Town is huge, you need to be more specific.

Brackenfell, Vuma Trenched, No all is working just perfect.

 

[zll]

Run an MTR and see where the packet loss might be happening.

It seems to have sorted itself out (touch wood).

 

[PBCool]

It seems to have sorted itself out (touch wood).

Cool, well next time

 

[walterg]

Down in Edleen Kempton Park. Rebooted both ONT and router. Vumatel trenched. COOL-20190322-240358

 

[WickedP3NGU1N]

Down in Edleen Kempton Park. Rebooted both ONT and router. Vumatel trenched. COOL-20190322-240358

There was an issue between Vuma and Cool Ideas. Apparently it’s sorted and you have to power cycle the CPE and Router for 10 minutes. I’m in Bonaero Park in Vuma/CI. Will report back.

 

[walterg]

There was an issue between Vuma and Cool Ideas. Apparently it’s sorted and you have to power cycle the CPE and Router for 10 minutes. I’m in Bonaero Park in Vuma/CI. Will report back.

It's back up again. Thanks

 

[WickedP3NGU1N]

Ok definitely back up. The Vuma / CI issue is gone for me and back to fastness.

 

[image132]

@Seeyou Twitch is back to its usual garbage capped 300 KB/s for me. Your NNTP fixed?



*EDIT Proxy doesn't change anything either.

 

[Loppas]

Looks like international is not working atm for me. Vumatel trenched CPT.

EDIT: And its back.

 

[zll]

My timeouts are back. They're completely random but I managed to grab this with WinMTR. The weird thing is WinMTR wasn't catching all of them but a standard ping -t to www.comedy.co.uk was. During my games my lag spikes would coincide perfectly with the lag spikes from the ping command, but not from WinMTR, which missed the smaller ones that the ping command picked up.

@PBCool


|------------------------------------------------------------------------------------------|
| WinMTR statistics |
| Host - % | Sent | Recv | Best | Avrg | Wrst | Last |
|------------------------------------------------|------|------|------|------|------|------|
| No response from host - 100 | 34 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 33 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 33 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 33 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 33 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 33 | 0 | 0 | 0 | 0 | 0 |
| comedy.org.uk - 7 | 33 | 31 | 149 | 178 | 200 | 200 |
|________________________________________________|______|______|______|______|______|______|
WinMTR - 0.8. Copyleft @2000-2002 Vasile Laurentiu Stanimir ( [email protected] )

 

[alwaysthankful]

@PBCool

octotel 100/25 cape gate

Is there ever going to be a solution for this or should I give up on fibre? Loadshedding has now gone to stage 2, so obviously more people are using the internet again at the same time. What am I supposed to do with this?

 

[jannier]

@PBCool

octotel 100/25 cape gate

Is there ever going to be a solution for this or should I give up on fibre? Loadshedding has now gone to stage 2, so obviously more people are using the internet again at the same time. What am I supposed to do with this? View attachment 636608

Vuma Brackenfell 200/200

It is atleast better on Vuma



[URL=https://www.speedtest.net/result/8132444243][/URL]

 

[alwaysthankful]

Vuma Brackenfell 200/200

It is atleast better on Vuma


At least you can still stream, hubby is trying to watch tennis and cannot even load the stream.

 

[Bryn]

@PBCool

octotel 100/25 cape gate

Is there ever going to be a solution for this or should I give up on fibre? Loadshedding has now gone to stage 2, so obviously more people are using the internet again at the same time. What am I supposed to do with this? View attachment 636608

You can probably give up on Octotel fixing their network. Garbage company with a garbage fibre network, especially in Cape Town.

What are you up to btw? VPN settings & DuckDuckGo?

 

[alwaysthankful]

You can probably give up on Octotel fixing their network. Garbage company with a garbage fibre network, especially in Cape Town.

What are you up to btw? VPN settings & DuckDuckGo?

Lol. I use vpn when I do banking. And use duckduckgo search engine. nothing to hide here.

 

[Bryn]

Lol. I use vpn when I do banking. And use duckduckgo search engine. nothing to hide here.

By configuring the VPN in your router settings? Just download the app for whatever VPN you use. Can log you in at the click of a button, and you just click again when you're done.

 

[John Tempus]

You can probably give up on Octotel fixing their network. Garbage company with a garbage fibre network, especially in Cape Town.

What are you up to btw? VPN settings & DuckDuckGo?

Looking at her top left bookmarks I think shes an undercover NGO member. Saving Private Joeline.

 

[alwaysthankful]

By configuring the VPN in your router settings? Just download the app for whatever VPN you use. Can log you in at the click of a button, and you just click again when you're done.

My setup at home, router, switch, router for vpn only. Only one laptop connected to vpn router. I prefer it that way.

 

[alwaysthankful]

Looking at her top left bookmarks I think shes an undercover NGO member. Saving Private Joeline.

Haha

 

[image132]

Yup I think Octotel is a lost cause too. Looks like Artyloop was right.

@TheRoDent It looks like they didn't fix anything.

Octotel 100/25 Cape Town, Southern Suburbs.

Iperfs:

CPT Iperf:

iperf3.exe --verbose --port 17001 -c trcvmh01.cisp.co.za --bandwidth 20M -l 1400 --omit 2 -R -u

Connecting to host trcvmh01.cisp.co.za, port 17001
Reverse mode, remote host trcvmh01.cisp.co.za is sending
Cookie: Strix.1553280112.884783.54c2e0306d63
[ 4] local 192.168.1.247 port 49266 connected to 154.0.15.181 port 17001
Starting Test: protocol: UDP, 1 streams, 1400 byte blocks, omitting 2 seconds, 10 second test
[ ID] Interval Transfer Bandwidth Jitter Lost/Total Datagrams
[ 4] 0.00-1.00 sec 2.48 MBytes 20.8 Mbits/sec 0.131 ms 0/1857 (0%) (omitted)
[ 4] 1.00-2.00 sec 2.22 MBytes 18.6 Mbits/sec 0.096 ms 127/1786 (7.1%) (omitted)
[ 4] 0.00-1.00 sec 2.38 MBytes 20.0 Mbits/sec 0.126 ms 0/1785 (0%)
[ 4] 1.00-2.00 sec 2.24 MBytes 18.8 Mbits/sec 0.105 ms 109/1786 (6.1%)
[ 4] 2.00-3.00 sec 2.39 MBytes 20.0 Mbits/sec 0.073 ms 0/1787 (0%)
[ 4] 3.00-4.00 sec 2.24 MBytes 18.8 Mbits/sec 0.108 ms 109/1785 (6.1%)
[ 4] 4.00-5.00 sec 2.39 MBytes 20.0 Mbits/sec 0.118 ms 0/1787 (0%)
[ 4] 5.00-6.00 sec 2.21 MBytes 18.6 Mbits/sec 0.116 ms 127/1784 (7.1%)
[ 4] 6.00-7.00 sec 2.38 MBytes 20.0 Mbits/sec 0.109 ms 0/1786 (0%)
[ 4] 7.00-8.00 sec 2.22 MBytes 18.6 Mbits/sec 0.073 ms 126/1786 (7.1%)
[ 4] 8.00-9.00 sec 2.38 MBytes 20.0 Mbits/sec 0.135 ms 0/1785 (0%)
[ 4] 9.00-10.00 sec 2.21 MBytes 18.6 Mbits/sec 0.108 ms 127/1784 (7.1%)
- - - - - - - - - - - - - - - - - - - - - - - - -
Test Complete. Summary Results:
[ ID] Interval Transfer Bandwidth Jitter Lost/Total Datagrams
[ 4] 0.00-10.00 sec 23.9 MBytes 20.1 Mbits/sec 0.115 ms 598/17858 (3.3%)
[ 4] Sent 17858 datagrams
CPU Utilization: local/receiver 5.4% (2.8%u/2.6%s), remote/sender 0.2% (0.0%u/0.2%s)

iperf Done.

London iperf:

iperf3.exe -R -u -b 20M -p 17001 -c iperf.cisp.co.za

Connecting to host iperf.cisp.co.za, port 17001
Reverse mode, remote host iperf.cisp.co.za is sending
[ 4] local 192.168.1.247 port 54236 connected to 172.104.157.197 port 17001
[ ID] Interval Transfer Bandwidth Jitter Lost/Total Datagrams
[ 4] 0.00-1.00 sec 2.48 MBytes 20.8 Mbits/sec 0.201 ms 0/318 (0%)
[ 4] 1.00-2.00 sec 2.16 MBytes 18.2 Mbits/sec 0.139 ms 28/305 (9.2%)
[ 4] 2.00-3.00 sec 2.38 MBytes 20.0 Mbits/sec 0.220 ms 0/305 (0%)
[ 4] 3.00-4.00 sec 2.19 MBytes 18.3 Mbits/sec 0.160 ms 25/305 (8.2%)
[ 4] 4.00-5.00 sec 2.38 MBytes 19.9 Mbits/sec 0.155 ms 1/305 (0.33%)
[ 4] 5.00-6.00 sec 2.19 MBytes 18.4 Mbits/sec 0.353 ms 25/305 (8.2%)
[ 4] 6.00-7.00 sec 2.39 MBytes 20.0 Mbits/sec 0.176 ms 0/306 (0%)
[ 4] 7.00-8.00 sec 2.19 MBytes 18.4 Mbits/sec 0.135 ms 25/305 (8.2%)
[ 4] 8.00-9.00 sec 2.38 MBytes 20.0 Mbits/sec 0.116 ms 0/305 (0%)
[ 4] 9.00-10.00 sec 2.17 MBytes 18.2 Mbits/sec 0.217 ms 27/305 (8.9%)
- - - - - - - - - - - - - - - - - - - - - - - - -
[ ID] Interval Transfer Bandwidth Jitter Lost/Total Datagrams
[ 4] 0.00-10.00 sec 24.3 MBytes 20.4 Mbits/sec 0.279 ms 131/3112 (4.2%)
[ 4] Sent 3112 datagrams

iperf Done.

JHB iperf:

iperf3.exe -R -u -b 20M -p 17001 -c lnms.cisp.co.za

Connecting to host lnms.cisp.co.za, port 17001
Reverse mode, remote host lnms.cisp.co.za is sending
[ 4] local 192.168.1.247 port 64547 connected to 154.0.1.254 port 17001
[ ID] Interval Transfer Bandwidth Jitter Lost/Total Datagrams
[ 4] 0.00-1.00 sec 2.23 MBytes 18.7 Mbits/sec 0.098 ms 32/317 (10%)
[ 4] 1.00-2.00 sec 2.34 MBytes 19.6 Mbits/sec 0.142 ms 6/305 (2%)
[ 4] 2.00-3.00 sec 2.14 MBytes 18.0 Mbits/sec 0.085 ms 31/305 (10%)
[ 4] 3.00-4.00 sec 2.34 MBytes 19.6 Mbits/sec 0.095 ms 7/306 (2.3%)
[ 4] 4.00-5.00 sec 2.12 MBytes 17.8 Mbits/sec 0.080 ms 34/305 (11%)
[ 4] 5.00-6.00 sec 2.34 MBytes 19.6 Mbits/sec 0.079 ms 5/305 (1.6%)
[ 4] 6.00-7.00 sec 2.14 MBytes 18.0 Mbits/sec 0.068 ms 31/305 (10%)
[ 4] 7.00-8.00 sec 2.38 MBytes 19.9 Mbits/sec 0.082 ms 1/305 (0.33%)
[ 4] 8.00-9.00 sec 2.12 MBytes 17.8 Mbits/sec 0.076 ms 35/306 (11%)
[ 4] 9.00-10.00 sec 2.38 MBytes 19.9 Mbits/sec 0.141 ms 1/305 (0.33%)
- - - - - - - - - - - - - - - - - - - - - - - - -
[ ID] Interval Transfer Bandwidth Jitter Lost/Total Datagrams
[ 4] 0.00-10.00 sec 24.0 MBytes 20.1 Mbits/sec 0.162 ms 183/3070 (6%)
[ 4] Sent 3070 datagrams

iperf Done.

Fantastic packet loss to both local and international. For whatever reason it seems to burst packet loss.



Last time I posted results here someone eluded to the fact that it might be my pc thats the issue so here's a speedtest from my phone. Note the jitter and the loss.

@MDE How's your internet been?