Cool Ideas Fibre ISP - Feedback

[DuckieZA]

All over the place ...



Cool ISP via SADV 50M/50M

 

[DrJohnZoidberg]

Is it hard to change ISP's on fibre?

It's not as easy as it could be and things can go wrong if all parties are not on the same page but if everyone knows what they're doing it's not a problem, I changed ISPs last month.

 

[GoneWithTheWindows]

Not actually sure, but this issue keeps happening at 9 PM this whole week, and no information about why... Might be time to start looking into it

Worst ISP I have ever been with.
From the start they have given me trash service!

 

[ZyborgRSA]

Worst ISP I have ever been with.
From the start they have given me trash service!

Service has been great for me, but the past month or so the connection drops have just caused more issues for me than I'd like..

 

[CRE4MPIE]

Giving up gaming tonight ! this is impossible to play with @PBCool Please can you guys sort this out ! I've recommended to numerous people to move over CISP and now have egg on my face because of these constant little niggles

 

[GoneWithTheWindows]

Service has been great for me, but the past month or so the connection drops have just caused more issues for me than I'd like..

Count yourself lucky ;/
I have had this issue with dropping since day one.
Not to mention I signed up for a 200mb package and they send me a 100mb router. Then blame my pc for having a 100mb nic. Rofl had to send them proof it is their router.

 

[willsotaku]

MFN Centurion issues again @ 8pm 3rd day in a row and so far nothing been done about it despite being reported to ISP's not sure if its MFN slacking this time or not wouldn't be suprisied if they are waiting for it to go away on its own

 

[DuckieZA]

Even better



Cool ISP via SADV 50M/50M

 

[willsotaku]

Even better

View attachment 639796

Cool ISP via SADV 50M/50M

also having issues. seems traceroute reports network unreachable from 154.0.5.98 at times so take it as a CISP issue as it seems to be a CISP IP

 

[jannier]

View attachment 639722

?

@PBCool @TheRoDent

What page is this?

Go to https://shop.vumatel.co.za/
Select All Packages, then Cool Ideas from the service providers and find the 1000/100 package for R1499, and activate.

 

[SNaidoo]

What page is this?

Go to https://shop.vumatel.co.za/
Select All Packages, then Cool Ideas from the service providers and find the 1000/100 package for R1499, and activate.

View attachment 639798

This was the package I saw on the Vumatel Shop and queried earlier this week with CISP. I was told it was only available to Vuma trenched customers

 

[Sinbad]

Can't do that. On the other portal I requested a cancelation, and now it won't let me proceed with the activation

 

[jw1983]

@PBCool @TheRoDent can't use any game services this evening, packet loss is nuts

 

[Denver****]

@PBCool @TheRoDent can't use any game services this evening, packet loss is nuts

Cant stream anything either.... blank screens

 

[ZyborgRSA]

Super fun evening

 

[jannier]

This was the package I saw on the Vumatel Shop and queried earlier this week with CISP. I was told it was only available to Vuma trenched customers

Yes for trenched only now.

 

[jannier]

Vumatel Cape Town.


https://coolzone.cisp.co.za/index.php?rp=/announcements/1099/Vumatel-Cape-Town.html

 

[Phinix]

Well something just died. Internet died and came back with a 190ms (normally 145ms) to London and slow loading websites.

 

[Orihalcon]

Well something just died. Internet died and came back with a 190ms (normally 145ms) to London and slow loading websites.

Well that explains the absolutely horrible performance right now.

 

[SNaidoo]

Yep, terrible at the moment. Taking 15 min to download a 260MB file on 100Mbps line.