Cool Ideas Fibre ISP - Feedback

Ex_Landy_Oke · Apr 3, 2019

FFS here we go again with buffering on 100meg line. Seems like its a once a week thing now. Come on man CISP!!

SeaSickMama · Apr 3, 2019

Ex_Landy_Oke said:
FFS here we go again with buffering on 100meg line. Seems like its a once a week thing now. Come on man CISP!!

Not for me, you have got congestion on your line or its pulling the feed from rio. do a tracert to live.twitch.tv and post the results

PBCool · Apr 3, 2019

Deadmanza said:
So after having Cool ideas retention department call and promise me the world.
I decided to give them 1 more chance.
I also upgraded my line to 1GB.
I was told all is done and active.
My new router with 1GB LAN ports arrives this morning.
Still on 100/100 ;/
FML

PM me your account details pls.

PBCool · Apr 3, 2019

GhostSixFour said:
As far as I understand it.

Openserve, yes.
Vumatel, no.

Yeap exactly.

PBCool · Apr 3, 2019

Ex_Landy_Oke said:
FFS here we go again with buffering on 100meg line. Seems like its a once a week thing now. Come on man CISP!!

What service are you referring to?

image132 · Apr 3, 2019

@TheRoDent Tonight is better for me but only with packet loss.

Octotel, Cape Town, Southern Suburbs. 100/25

C:\Users\Chris>%UserProfile%\Desktop\iperf3.exe --port 17001 -c trcvmh01.cisp.co.za --bandwidth 20M -l 1400 --omit 2 -R -u
Connecting to host trcvmh01.cisp.co.za, port 17001
Reverse mode, remote host trcvmh01.cisp.co.za is sending
[ 4] local 192.168.1.247 port 64609 connected to 154.0.15.181 port 17001
[ ID] Interval Transfer Bandwidth Jitter Lost/Total Datagrams
[ 4] 0.00-1.00 sec 2.48 MBytes 20.8 Mbits/sec 0.244 ms 2/1856 (0.11%) (omitted)
[ 4] 1.00-2.00 sec 2.38 MBytes 20.0 Mbits/sec 0.213 ms 1/1785 (0.056%) (omitted)
[ 4] 0.00-1.00 sec 2.38 MBytes 20.0 Mbits/sec 0.144 ms 1/1787 (0.056%)
[ 4] 1.00-2.00 sec 2.38 MBytes 20.0 Mbits/sec 0.141 ms 2/1786 (0.11%)
[ 4] 2.00-3.00 sec 2.38 MBytes 20.0 Mbits/sec 0.195 ms 3/1784 (0.17%)
[ 4] 3.00-4.00 sec 2.38 MBytes 19.9 Mbits/sec 0.218 ms 4/1785 (0.22%)
[ 4] 4.00-5.00 sec 2.38 MBytes 20.0 Mbits/sec 0.086 ms 0/1786 (0%)
[ 4] 5.00-6.00 sec 2.38 MBytes 20.0 Mbits/sec 0.125 ms 0/1786 (0%)
[ 4] 6.00-7.00 sec 2.38 MBytes 19.9 Mbits/sec 0.244 ms 2/1783 (0.11%)
[ 4] 7.00-8.00 sec 2.38 MBytes 20.0 Mbits/sec 0.126 ms 3/1787 (0.17%)
[ 4] 8.00-9.00 sec 2.39 MBytes 20.0 Mbits/sec 0.184 ms 0/1787 (0%)
[ 4] 9.00-10.00 sec 2.38 MBytes 20.0 Mbits/sec 0.170 ms 0/1786 (0%)
- - - - - - - - - - - - - - - - - - - - - - - - -
[ ID] Interval Transfer Bandwidth Jitter Lost/Total Datagrams
[ 4] 0.00-10.00 sec 23.9 MBytes 20.1 Mbits/sec 0.202 ms 15/17861 (0.084%)
[ 4] Sent 17861 datagrams

iperf Done.

Too bad that doesn't translate into throughput:

London Coreix:

Twitch is useless, even with the proxy.

wingnut771 · Apr 3, 2019

image132 said:
@TheRoDent Tonight is better for me but only with packet loss.

Octotel, Cape Town, Southern Suburbs. 100/25

C:\Users\Chris>%UserProfile%\Desktop\iperf3.exe --port 17001 -c trcvmh01.cisp.co.za --bandwidth 20M -l 1400 --omit 2 -R -u
Connecting to host trcvmh01.cisp.co.za, port 17001
Reverse mode, remote host trcvmh01.cisp.co.za is sending
[ 4] local 192.168.1.247 port 64609 connected to 154.0.15.181 port 17001
[ ID] Interval Transfer Bandwidth Jitter Lost/Total Datagrams
[ 4] 0.00-1.00 sec 2.48 MBytes 20.8 Mbits/sec 0.244 ms 2/1856 (0.11%) (omitted)
[ 4] 1.00-2.00 sec 2.38 MBytes 20.0 Mbits/sec 0.213 ms 1/1785 (0.056%) (omitted)
[ 4] 0.00-1.00 sec 2.38 MBytes 20.0 Mbits/sec 0.144 ms 1/1787 (0.056%)
[ 4] 1.00-2.00 sec 2.38 MBytes 20.0 Mbits/sec 0.141 ms 2/1786 (0.11%)
[ 4] 2.00-3.00 sec 2.38 MBytes 20.0 Mbits/sec 0.195 ms 3/1784 (0.17%)
[ 4] 3.00-4.00 sec 2.38 MBytes 19.9 Mbits/sec 0.218 ms 4/1785 (0.22%)
[ 4] 4.00-5.00 sec 2.38 MBytes 20.0 Mbits/sec 0.086 ms 0/1786 (0%)
[ 4] 5.00-6.00 sec 2.38 MBytes 20.0 Mbits/sec 0.125 ms 0/1786 (0%)
[ 4] 6.00-7.00 sec 2.38 MBytes 19.9 Mbits/sec 0.244 ms 2/1783 (0.11%)
[ 4] 7.00-8.00 sec 2.38 MBytes 20.0 Mbits/sec 0.126 ms 3/1787 (0.17%)
[ 4] 8.00-9.00 sec 2.39 MBytes 20.0 Mbits/sec 0.184 ms 0/1787 (0%)
[ 4] 9.00-10.00 sec 2.38 MBytes 20.0 Mbits/sec 0.170 ms 0/1786 (0%)
- - - - - - - - - - - - - - - - - - - - - - - - -
[ ID] Interval Transfer Bandwidth Jitter Lost/Total Datagrams
[ 4] 0.00-10.00 sec 23.9 MBytes 20.1 Mbits/sec 0.202 ms 15/17861 (0.084%)
[ 4] Sent 17861 datagrams

iperf Done.

Too bad that doesn't translate into throughput:

London Coreix:

Twitch is useless, even with the proxy.

You must have 0 packets lost to not have a problem.

MDE · Apr 3, 2019

image132 said:
@TheRoDent Tonight is better for me but only with packet loss.

Octotel, Cape Town, Southern Suburbs. 100/25

C:\Users\Chris>%UserProfile%\Desktop\iperf3.exe --port 17001 -c trcvmh01.cisp.co.za --bandwidth 20M -l 1400 --omit 2 -R -u
Connecting to host trcvmh01.cisp.co.za, port 17001
Reverse mode, remote host trcvmh01.cisp.co.za is sending
[ 4] local 192.168.1.247 port 64609 connected to 154.0.15.181 port 17001
[ ID] Interval Transfer Bandwidth Jitter Lost/Total Datagrams
[ 4] 0.00-1.00 sec 2.48 MBytes 20.8 Mbits/sec 0.244 ms 2/1856 (0.11%) (omitted)
[ 4] 1.00-2.00 sec 2.38 MBytes 20.0 Mbits/sec 0.213 ms 1/1785 (0.056%) (omitted)
[ 4] 0.00-1.00 sec 2.38 MBytes 20.0 Mbits/sec 0.144 ms 1/1787 (0.056%)
[ 4] 1.00-2.00 sec 2.38 MBytes 20.0 Mbits/sec 0.141 ms 2/1786 (0.11%)
[ 4] 2.00-3.00 sec 2.38 MBytes 20.0 Mbits/sec 0.195 ms 3/1784 (0.17%)
[ 4] 3.00-4.00 sec 2.38 MBytes 19.9 Mbits/sec 0.218 ms 4/1785 (0.22%)
[ 4] 4.00-5.00 sec 2.38 MBytes 20.0 Mbits/sec 0.086 ms 0/1786 (0%)
[ 4] 5.00-6.00 sec 2.38 MBytes 20.0 Mbits/sec 0.125 ms 0/1786 (0%)
[ 4] 6.00-7.00 sec 2.38 MBytes 19.9 Mbits/sec 0.244 ms 2/1783 (0.11%)
[ 4] 7.00-8.00 sec 2.38 MBytes 20.0 Mbits/sec 0.126 ms 3/1787 (0.17%)
[ 4] 8.00-9.00 sec 2.39 MBytes 20.0 Mbits/sec 0.184 ms 0/1787 (0%)
[ 4] 9.00-10.00 sec 2.38 MBytes 20.0 Mbits/sec 0.170 ms 0/1786 (0%)
- - - - - - - - - - - - - - - - - - - - - - - - -
[ ID] Interval Transfer Bandwidth Jitter Lost/Total Datagrams
[ 4] 0.00-10.00 sec 23.9 MBytes 20.1 Mbits/sec 0.202 ms 15/17861 (0.084%)
[ 4] Sent 17861 datagrams

iperf Done.

Too bad that doesn't translate into throughput:

London Coreix:

Twitch is useless, even with the proxy.

Can't say the same. 0% loss and speeds are reasonable.

P.s. yes I know it's over WiFi.

Ex_Landy_Oke · Apr 3, 2019

PBCool said:
What service are you referring to?

CISP on OS 100

️/50

️buffering Kodi streams. Changed to Axxess test account NO issues streaming works like a charm. Back to CISP issue returns.

gaboom · Apr 3, 2019

gaboom said:
Vumatel

@TheRoDent, Ran iperf... need a little help

C:\Users\gabam\Downloads\iperf-3.1.3-win64>iperf3.exe --port 17001 -c trcvmh01.cisp.co.za --bandwidth 20M -l 1400 --omit 2 -R -u
Connecting to host trcvmh01.cisp.co.za, port 17001
Reverse mode, remote host trcvmh01.cisp.co.za is sending
[ 4] local 192.168.0.107 port 57953 connected to 154.0.15.181 port 17001
[ ID] Interval Transfer Bandwidth Jitter Lost/Total Datagrams
[ 4] 0.00-1.00 sec 1.60 MBytes 13.4 Mbits/sec 0.561 ms 17/1214 (1.4%) (omitted)
[ 4] 1.00-2.00 sec 2.24 MBytes 18.8 Mbits/sec 0.449 ms 119/1796 (6.6%) (omitted)
[ 4] 0.00-1.00 sec 2.22 MBytes 18.6 Mbits/sec 0.534 ms 119/1784 (6.7%)
[ 4] 1.00-2.00 sec 2.38 MBytes 19.9 Mbits/sec 0.653 ms 51/1833 (2.8%)
[ 4] 2.00-3.00 sec 2.14 MBytes 18.0 Mbits/sec 1.188 ms 133/1734 (7.7%)
[ 4] 3.00-4.00 sec 2.19 MBytes 18.3 Mbits/sec 0.451 ms 149/1787 (8.3%)
[ 4] 4.00-5.00 sec 2.24 MBytes 18.8 Mbits/sec 0.420 ms 112/1787 (6.3%)
[ 4] 5.00-6.00 sec 2.14 MBytes 18.0 Mbits/sec 0.457 ms 179/1785 (10%)
[ 4] 6.00-7.00 sec 2.22 MBytes 18.6 Mbits/sec 0.442 ms 123/1784 (6.9%)
[ 4] 7.00-8.00 sec 2.20 MBytes 18.5 Mbits/sec 0.482 ms 139/1790 (7.8%)
[ 4] 8.00-9.00 sec 2.41 MBytes 20.2 Mbits/sec 0.465 ms 4/1809 (0.22%)
[ 4] 9.00-10.00 sec 2.21 MBytes 18.5 Mbits/sec 0.472 ms 102/1758 (5.8%)
- - - - - - - - - - - - - - - - - - - - - - - - -
[ ID] Interval Transfer Bandwidth Jitter Lost/Total Datagrams
[ 4] 0.00-10.00 sec 23.9 MBytes 20.1 Mbits/sec 0.465 ms 1155/18490 (6.2%)
[ 4] Sent 18490 datagrams

iperf Done.

image132 · Apr 3, 2019

wingnut771 said:
You must have 0 packets lost to not have a problem.

Don't think I've ever had that since they installed the line. Wait no I lie, it happened during the Christmas holidays when my internet was perfect.

MDE said:
Can't say the same. 0% loss and speeds are reasonable.

P.s. yes I know it's over WiFi.

Here's mine off my phone:

I think it might be time for me to give up if @MDE 's internet is fine.

MDE · Apr 3, 2019

Is that a 20mb line or a 100mb line you have? @gaboom

leppie · Apr 3, 2019

MY twitch is struggling to maintain a 4mbit stream now too, was pretty good til labout 30 min back. Seeing increased latency to EU (about 8ms higher than normal). About 4-5% upload packet loss to local server.

Edit: Nope, this is actually broken like before.... f@#$@#k Octotel.... 100/100 Cape Gate

@TheRoDent I see I got switch back to 154.0.0.245 first hop today (was 154.0.0.246). Not sure if related...

MDE · Apr 3, 2019

image132 said:
Don't think I've ever had that since they installed the line. Wait no I lie, it happened during the Christmas holidays when my internet was perfect.

Here's mine off my phone:

View attachment 641594

I think it might be time for me to give up if @MDE 's internet is fine.

There definitely is congestion though...

image132 · Apr 3, 2019

MTR to lnms.cisp.co.za

Code:

|------------------------------------------------------------------------------------------|
|                                      WinMTR statistics                                   |
|                       Host              -   %  | Sent | Recv | Best | Avrg | Wrst | Last |
|------------------------------------------------|------|------|------|------|------|------|
|                         router.asus.com -    0 |  101 |  101 |    0 |    0 |    0 |    0 |
|                             154.0.0.246 -    0 |  101 |  101 |    1 |    1 |    3 |    2 |
|                             154.0.4.161 -    0 |  101 |  101 |    1 |    4 |    6 |    3 |
|                              154.0.2.93 -    5 |   86 |   82 |   22 |   26 |   29 |   25 |
|                              154.0.5.97 -    2 |   97 |   96 |   21 |   26 |   30 |   22 |
|                             154.0.5.148 -    2 |   98 |   97 |   22 |   26 |   30 |   28 |
|                             154.0.1.254 -    2 |   99 |   98 |   22 |   27 |   33 |   28 |
|________________________________________________|______|______|______|______|______|______|
   WinMTR v0.92 GPL V2 by Appnor MSP - Fully Managed Hosting & Cloud Provider

MTR to trcprx01.cisp.co.za

Code:

|------------------------------------------------------------------------------------------|
|                                      WinMTR statistics                                   |
|                       Host              -   %  | Sent | Recv | Best | Avrg | Wrst | Last |
|------------------------------------------------|------|------|------|------|------|------|
|                         router.asus.com -    0 |   71 |   71 |    0 |    0 |    3 |    0 |
|                             154.0.0.246 -    0 |   71 |   71 |    0 |    1 |    3 |    1 |
|                             154.0.4.161 -    0 |   71 |   71 |    1 |    3 |    6 |    2 |
|                           102.132.249.2 -    0 |   71 |   71 |    1 |    3 |    6 |    2 |
|________________________________________________|______|______|______|______|______|______|
   WinMTR v0.92 GPL V2 by Appnor MSP - Fully Managed Hosting & Cloud Provider

I have 3-5 ping WITHIN Cape Town.

*EDIT I'm going to find something else to do.

jgoosen206 · Apr 3, 2019

Ex_Landy_Oke said:
CISP on OS 100️/50️buffering Kodi streams. Changed to Axxess test account NO issues streaming works like a charm. Back to CISP issue returns.

Getting max 30Mbps local and international 7Mbps. Using vox account returns full speed local and 50Mbps international.

Openserve 100Mbps Pta East

alwaysthankful · Apr 3, 2019

Octotel Cape Gate 100/25
International basically dead.

Edit- back to normal.

wingnut771 · Apr 3, 2019

image132 said:
Don't think I've ever had that since they installed the line. Wait no I lie, it happened during the Christmas holidays when my internet was perfect.

Here's mine off my phone:

View attachment 641594

I think it might be time for me to give up if @MDE 's internet is fine.

Thinks it's time for plan B, ADSL.

DeatheCore · Apr 3, 2019

Vumatel trenched 100/100 Panorama, CPT

Coreix

Structured Communications

iperf3 --port 17001 -c queen.cisp.co.za --bandwidth 80M --omit 2 -R -u
Connecting to host queen.cisp.co.za, port 17001
Reverse mode, remote host queen.cisp.co.za is sending
[ 4] local 192.168.1.100 port 65384 connected to 62.233.65.195 port 17001
[ ID] Interval Transfer Bandwidth Jitter Lost/Total Datagrams
[ 4] 0.00-1.00 sec 9.70 MBytes 81.3 Mbits/sec 0.081 ms 24/1266 (1.9%) (omitted)
[ 4] 1.00-2.00 sec 9.49 MBytes 79.6 Mbits/sec 0.111 ms 8/1223 (0.65%) (omitted)
[ 4] 0.00-1.00 sec 9.43 MBytes 79.1 Mbits/sec 0.110 ms 12/1219 (0.98%)
[ 4] 1.00-2.00 sec 9.47 MBytes 79.4 Mbits/sec 0.102 ms 11/1223 (0.9%)
[ 4] 2.00-3.00 sec 9.43 MBytes 79.1 Mbits/sec 0.117 ms 11/1218 (0.9%)
[ 4] 3.00-4.00 sec 9.47 MBytes 79.4 Mbits/sec 0.116 ms 26/1221 (2.1%)
[ 4] 4.00-5.00 sec 9.51 MBytes 79.7 Mbits/sec 0.143 ms 5/1222 (0.41%)
[ 4] 5.00-6.00 sec 9.42 MBytes 79.0 Mbits/sec 0.121 ms 13/1219 (1.1%)
[ 4] 6.00-7.00 sec 9.44 MBytes 79.2 Mbits/sec 0.156 ms 13/1221 (1.1%)
[ 4] 7.00-8.00 sec 9.51 MBytes 79.7 Mbits/sec 0.093 ms 9/1222 (0.74%)
[ 4] 8.00-9.00 sec 9.48 MBytes 79.5 Mbits/sec 0.101 ms 11/1224 (0.9%)
[ 4] 9.00-10.00 sec 9.35 MBytes 78.5 Mbits/sec 0.121 ms 46/1217 (3.8%)
- - - - - - - - - - - - - - - - - - - - - - - - -
[ ID] Interval Transfer Bandwidth Jitter Lost/Total Datagrams
[ 4] 0.00-10.00 sec 97.1 MBytes 81.5 Mbits/sec 0.149 ms 159/12385 (1.3%)
[ 4] Sent 12385 datagrams
[SUM] 0.0-10.0 sec 47 datagrams received out-of-order

Removed a ton of out of order packet messages.

MDE · Apr 3, 2019

DeatheCore said:
Vumatel trenched 100/100 Panorama, CPT

Coreix
View attachment 641604

Structured Communications
View attachment 641608

iperf3 --port 17001 -c queen.cisp.co.za --bandwidth 80M --omit 2 -R -u
Connecting to host queen.cisp.co.za, port 17001
Reverse mode, remote host queen.cisp.co.za is sending
[ 4] local 192.168.1.100 port 65384 connected to 62.233.65.195 port 17001
[ ID] Interval Transfer Bandwidth Jitter Lost/Total Datagrams
[ 4] 0.00-1.00 sec 9.70 MBytes 81.3 Mbits/sec 0.081 ms 24/1266 (1.9%) (omitted)
[ 4] 1.00-2.00 sec 9.49 MBytes 79.6 Mbits/sec 0.111 ms 8/1223 (0.65%) (omitted)
[ 4] 0.00-1.00 sec 9.43 MBytes 79.1 Mbits/sec 0.110 ms 12/1219 (0.98%)
[ 4] 1.00-2.00 sec 9.47 MBytes 79.4 Mbits/sec 0.102 ms 11/1223 (0.9%)
[ 4] 2.00-3.00 sec 9.43 MBytes 79.1 Mbits/sec 0.117 ms 11/1218 (0.9%)
[ 4] 3.00-4.00 sec 9.47 MBytes 79.4 Mbits/sec 0.116 ms 26/1221 (2.1%)
[ 4] 4.00-5.00 sec 9.51 MBytes 79.7 Mbits/sec 0.143 ms 5/1222 (0.41%)
[ 4] 5.00-6.00 sec 9.42 MBytes 79.0 Mbits/sec 0.121 ms 13/1219 (1.1%)
[ 4] 6.00-7.00 sec 9.44 MBytes 79.2 Mbits/sec 0.156 ms 13/1221 (1.1%)
[ 4] 7.00-8.00 sec 9.51 MBytes 79.7 Mbits/sec 0.093 ms 9/1222 (0.74%)
[ 4] 8.00-9.00 sec 9.48 MBytes 79.5 Mbits/sec 0.101 ms 11/1224 (0.9%)
[ 4] 9.00-10.00 sec 9.35 MBytes 78.5 Mbits/sec 0.121 ms 46/1217 (3.8%)
- - - - - - - - - - - - - - - - - - - - - - - - -
[ ID] Interval Transfer Bandwidth Jitter Lost/Total Datagrams
[ 4] 0.00-10.00 sec 97.1 MBytes 81.5 Mbits/sec 0.149 ms 159/12385 (1.3%)
[ 4] Sent 12385 datagrams
[SUM] 0.0-10.0 sec 47 datagrams received out-of-order

Removed a ton of out of order packet messages.

Try Spitfire London on speedtest.net Had good results from them

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