Cool Ideas Fibre ISP - Feedback

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Praeses said:
I've opened a ticket regarding the dead international traffic and informed the facebook rep - which seems to be up and responsive. :)

Ticket number: COOL-20190214-219024
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I've also opened a ticket.

Seems like CISP is not the ISP of yesteryear with constant feed back and support.
 
John Tempus said:
I cant say for certain why you are not on and your neighbor is since you both should be going to the exact same POP. I was only able to comment on my realtime testing using static ip and DHCP ip. Took me 3hrs longer before I was able to get DHCP ip assigned even though the network was functioning using the static ip.

So there might be a possibility that you are still in hypothetical queue to get assigned an IP.
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No its not required thanks, we have enough people here that are having the same symptoms.
 
John Tempus said:
I cant say for certain why you are not on and your neighbor is since you both should be going to the exact same POP. I was only able to comment on my realtime testing using static ip and DHCP ip. Took me 3hrs longer before I was able to get DHCP ip assigned even though the network was functioning using the static ip.

So there might be a possibility that you are still in hypothetical queue to get assigned an IP.
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Well then I wonder when they will move their DHCP server off their Raspberry Pi device and onto a real server lol

If they can't handle 100 000+ DHCP requests (Not that it's close to that amount) then they do not have decent equipment at all and should rethink what they are doing
 
These past couple of weeks must be hell for the likes of @PBCool, very little sleep I'm sure.

Hopefully there is light at the end of the tunnel as plans come on stream to deal with the additional **** that Eskom has heaped on them.
 
irBosOtter said:
Well then I wonder when they will move their DHCP server off their Raspberry Pi device and onto a real server lol

If they can't handle 100 000+ DHCP requests (Not that it's close to that amount) then they do not have decent equipment at all and should rethink what they are doing
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Right but here is the issue I suspect @TheRoDent can correct me if I am wrong.

On Vumatel All IP requests that get assigned have to travel back and forth across the entire network. It does not get assigned right there at your local POP. That is just where you "port" in.

So this is the point I was making earlier that when everyone is streaming back in it doesn't just kill traffic at your POP it also moves all across all the way to the backend of the network where IP management occur.

Imagine having 1000 routers all crossovered(simplified of course its not this standard) to one single backend router which is managing the ip assignment. All clients on the 1000 routers is now slamming that single backend router with all these requests and the inbetween network across all 1000 back and forth to the IP assignment / backend peering is getting nulled.

That is a very simplified crude example of what I suspect is happening, I would love to know the actual design layout if anyone within the deep pits of Vumatel wouldn't mind sharing. :0
 
AfricanTech said:
These past couple of weeks must be hell for the likes of @PBCool, very little sleep I'm sure.

Hopefully there is light at the end of the tunnel as plans come on stream to deal with the additional **** that Eskom has heaped on them.
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I have lost faith in this pipe dream. Let us not forget this is a ongoing fear since 2008. 11 years later and it seems we are heading still towards a power meltdown.

WTF did these idiots do for the last 11 years to rectify anything.
 
John Tempus said:
Which area are you ? There is some strange areas where you could be on entirely different POP than your neighbor depending on how Vumatel rolled their network in your area.

I will tell you one thing we can all agree on. This week made Internet life a living hell to march through and seeing how we will be in current Eskom drama probably beyond April 2019 we all need to make serious changes on backup upon backup solutions if Vumatel doesn't sort out this mess.
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Durbanville Sonstraalheights in a gated complex so everyone on the same POP.

Yes, Vumatel needs to do something very quickly, this crap can't go on like this!
 
John Tempus said:
I have lost faith in this pipe dream. Let us not forget this is a ongoing fear since 2008. 11 years later and it seems we are heading still towards a power meltdown.

WTF did these idiots do for the last 11 years to rectify anything.
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Pocket money to buy generators for their mansions, of course :)
 
Openserve international, lucky if I get 1mbps (Durban customer)

Ticket Logged
 
irBosOtter said:
Durbanville Sonstraalheights in a gated complex so everyone on the same POP.

Yes, Vumatel needs to do something very quickly, this crap can't go on like this!
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Are you 100% sure your neighbor is not on Octotel ? I am about 50% sure all those gated complexes were offered Octotel and Vumatel fiber to be installed. Maybe he opted for Octotel which is why he is fine ?

My brother is just around the corner in another gated complex from you and they have Octotel/Vumatel available to choose from. Octotel and Vumatel ended up making lots of compromises for these complexes in order to get both installations done in shared digging.

Just shooting for possibilities :)
 
Tinuva said:
Interesting that your international route over the IS network instead of over CISPs own backhaul to London. You will most definitely experience a different international experience vs the rest of us...
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Well then CISP must fix that routing issue.
 
Here is a screen shot from a colleague based in Pretoria on openserve

1550127812445.png
 
John Tempus said:
Are you 100% sure your neighbor is not on Octotel ? I am about 50% sure all those gated complexes were offered Octotel and Vumatel fiber to be installed. Maybe he opted for Octotel which is why he is fine ?

My brother is just around the corner in another gated complex from you and they have Octotel/Vumatel available to choose from. Octotel and Vumatel ended up making lots of compromises for these complexes in order to get both installations done in shared digging.

Just shooting for possibilities :)
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Octotel is in the area, but they never entered our complex as the people already had Vumatel so the body corporate said no, they did bring the fibre all the way to the gate, but not inside the complex, wish they had as I would have taken one just for a backup line

I'm in Kleindal complex
 
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