Cool Ideas Fixed 5G/4G Feedback Thread

[Forum Reader]

We have bypassed 100.99.22.17, looks clear so far.
Please let me know if you notice a difference?

Thanks will keep monitoring. This is the tracert now:

 

[BBSA]

I get this

Traceroute: 1.1.1.1
ICMP, maxTTL: 64

#1 192.168.9.1 , 626 ms

#2 Request timeout, 4022 ms

#3 10.60.254.213 , 537 ms

#4 10.60.254.212 , 216 ms

#5 100.127.1.161 , 64 ms

#6 100.127.1.161 , 54 ms

#7 100.99.22.16 , 54 ms

#8 154.0.0.75
u23-cust.coolideas.co.za
AS37680, Cool Ideas Service Provider (Pty) Ltd
South Africa, 330 ms

#9 154.0.0.82
u2a-cust.coolideas.co.za
AS37680, Cool Ideas Service Provider (Pty) Ltd
South Africa, 240 ms

#10 154.0.2.113
c35-backbone.coolideas.co.za
AS37680, Cool Ideas Service Provider (Pty) Ltd
South Africa, 487 ms

#11 197.234.240.21
AS13335, Cloudflare, Inc.
United States of America (the), 70 ms

#12 1.1.1.1
one.one.one.one
AS13335, Cloudflare, Inc.
India, 44 ms

 

[PBCool]

I get this

Traceroute: 1.1.1.1
ICMP, maxTTL: 64

#1 192.168.9.1 , 626 ms

#2 Request timeout, 4022 ms

#3 10.60.254.213 , 537 ms

#4 10.60.254.212 , 216 ms

#5 100.127.1.161 , 64 ms

#6 100.127.1.161 , 54 ms

#7 100.99.22.16 , 54 ms

#8 154.0.0.75
u23-cust.coolideas.co.za
AS37680, Cool Ideas Service Provider (Pty) Ltd
South Africa, 330 ms

#9 154.0.0.82
u2a-cust.coolideas.co.za
AS37680, Cool Ideas Service Provider (Pty) Ltd
South Africa, 240 ms

#10 154.0.2.113
c35-backbone.coolideas.co.za
AS37680, Cool Ideas Service Provider (Pty) Ltd
South Africa, 487 ms

#11 197.234.240.21
AS13335, Cloudflare, Inc.
United States of America (the), 70 ms

#12 1.1.1.1
one.one.one.one
AS13335, Cloudflare, Inc.
India, 44 ms

That over wireless? Looks all over the place

 

[BBSA]

That over wireless? Looks all over the place

Yes, 5g

 

[Jason-ZA]

Hi there @Jason-ZA @Forum Reader , are you guys seeing the disconnects at the moment?

As im seeing this,. The DNS ones don't show loss, as it doesn't seem to go over that 100.99.22.17 hop mentioned
View attachment 1888425

Hi @CoolEscalator
I wasn't at my PC at the time of this happening so I dont have any traces, but my smokeping does show there was a drop around this time.

It looks clean ever since you guys bypassed the 100.99.22.17 router.

 

[Forum Reader]

I can confirm zero issues for the last 4hrs after the bypass was done at 6:30pm.

 

[PBCool]

Yes, 5g

Well no I mean are you connecting to your router via wireless?

If you are far away or have things that create interference on your wireless portion (Device<>Router) obviously this will also have an impact.

 

[BBSA]

Well no I mean are you connecting to your router via wireless?

If you are far away or have things that create interference on your wireless portion (Device<>Router) obviously this will also have an impact.

Yes, I connect via WiFi. I see if I can do a test via a lan.

 

[BBSA]

Well no I mean are you connecting to your router via wireless?

If you are far away or have things that create interference on your wireless portion (Device<>Router) obviously this will also have an impact.

I get the following via lan:

traceroute to 1.1.1.1 (1.1.1.1), 20 hops max, 46 byte packets
1 192.168.9.1 3.845 ms
2 *
3 10.60.254.213 19.940 ms
4 10.60.254.212 18.997 ms
5 100.127.1.161 19.405 ms
6 100.127.1.161 20.059 ms
7 100.99.22.16 21.995 ms
8 154.0.0.75 20.436 ms
9 154.0.0.82 17.492 ms
10 154.0.2.113 21.911 ms
11 197.234.240.21 18.971 ms
12 1.1.1.1 18.978 ms

 

[CoolEscalator]

I get the following via lan:

traceroute to 1.1.1.1 (1.1.1.1), 20 hops max, 46 byte packets
1 192.168.9.1 3.845 ms
2 *
3 10.60.254.213 19.940 ms
4 10.60.254.212 18.997 ms
5 100.127.1.161 19.405 ms
6 100.127.1.161 20.059 ms
7 100.99.22.16 21.995 ms
8 154.0.0.75 20.436 ms
9 154.0.0.82 17.492 ms
10 154.0.2.113 21.911 ms
11 197.234.240.21 18.971 ms
12 1.1.1.1 18.978 ms

Yeah that looks quite optimal for a 5G service

 

[BBSA]

Yeah that looks quite optimal for a 5G service

I can't complain, except sometimes it is a bit unstable in the evenings.

 

[CoolEscalator]

I can't complain, except sometimes it is a bit unstable in the evenings.

Hopefully after the changes yesterday it would be better, let me know if you see the same disconnects as reported. Thanks

 

[BBSA]

Hopefully after the changes yesterday it would be better, let me know if you see the same disconnects as reported. Thanks

Let's hope.

Will let you know.

 

[Jason-ZA]

@CoolEscalator Thanks for assisting with the evening drops, the change made yesterday has definitely helped, my Vodacom connection is running very clean for the past 24 hours, I've not seen not a single dropped packet since the change

 

[Dslartibarfast]

Is the check coverage map not working on your site @CoolEscalator? Looking to create a failover network on mtn but coverage fails on every address I try (even areas I know have coverage)

 

[CoolEscalator]

Is the check coverage map not working on your site @CoolEscalator? Looking to create a failover network on mtn but coverage fails on every address I try (even areas I know have coverage)

Hi there, thanks for reaching out, will check with our team to investigate further

 

[CoolEscalator]

Is the check coverage map not working on your site @CoolEscalator? Looking to create a failover network on mtn but coverage fails on every address I try (even areas I know have coverage)

HI there, have you tried using: https://coolideas.co.za/coverage?type=5G#/ ?

 

[Dslartibarfast]

HI there, have you tried using: https://coolideas.co.za/coverage?type=5G#/ ?

Great! That worked!! Thanks!

 

[CoolEscalator]

Great! That worked!! Thanks!

Thanks for confirming

 

[Jake45]

@Dslartibarfast: If you are considering signing up for one of the CI packages and need a 5G router, the R750 G5TS router special is advertised to end on the 28th of February. This is a great deal for a 5G router - I paid R1500 for mine !