Cool Ideas Fixed 5G/4G Feedback Thread

[Jake45]

I just ordered the 50mbps on Vodacom package. Any chance I can pick it up from the office tomorrow if open?

Hopefully you can pick it up very soon and can get an awesome start to 2026 !

 

[PBCool]

I just ordered the 50mbps on Vodacom package. Any chance I can pick it up from the office tomorrow if open?

Unfortunately no logistics staff at the office on weekends, Monday should be fine.

 

[Prawn Hub]

Unfortunately no logistics staff at the office on weekends, Monday should be fine.

Would be great to atleast mention that on the website that collection only Mon-Fri. Some people work during the week oops.

 

[PBCool]

Would be great to atleast mention that on the website that collection only Mon-Fri. Some people work during the week oops.

To be honest there are very few pickups at all most customers opt for delivery. If there was a major need for weekends we could do a kind of Pudo locker thing.

 

[Prawn Hub]

To be honest there are very few pickups at all most customers opt for delivery. If there was a major need for weekends we could do a kind of Pudo locker thing.

Thanks PBCool.

IL come through Monday. Much appreciated.

 

[Prawn Hub]

Just received my router speeds seem good so far. Let's see how it goes.

@PBCool today is the 29th how do you guys allocate data from now until the 1st Jan 2026.

 

[Mahone 10]

You guys offering reselling option? If yes what the benefits dm

 

[PBCool]

You guys offering reselling option? If yes what the benefits dm

Not as yet but we are discussing the modelling around it.

 

[susefan]

MyBroadband Speed Test
Ping
28ms

Download
102.36Mbps

Upload
10.58Mbps
2025-12-30 14:12:02
Provider: Cool-ideas

Those are the welcome speeds for 20mbps package, simcard received 30 minutes ago.

 

[PBCool]

MyBroadband Speed Test
Ping
28ms

Download
102.36Mbps

Upload
10.58Mbps
2025-12-30 14:12:02
Provider: Cool-ideas

Those are the welcome speeds for 20mbps package, simcard received 30 minutes ago.

Yeah we havent implemented policing on the packages as yet

 

[Prawn Hub]

Yeah we havent implemented policing on the packages as yet

Keep it like that.

 

[PBCool]

Keep it like that.

Hah

 

[Mahone 10]

What happens if i use the sim on the MTN lte router? And what the apn for 5g

 

[PBCool]

What happens if i use the sim on the MTN lte router? And what the apn for 5g

What do you mean use the sim? Are you referring to putting the sim in another device?

 

[Mahone 10]

Yes , like Huawei b525 and what the apn

 

[cavedog]

Yes , like Huawei b525 and what the apn

For now Vodacom doesn't block locations or device as long as you use it in a router. It blocks once you use a phone. More stricter blocks will probably be introduced later on.

For APN just use coolideas

 

[PBCool]

Yes , like Huawei b525 and what the apn

You just need to clarify are you referring to a Vodacom sim we've supplied? As we obviously also sell MTN.

 

[Mahone 10]

Mtn apn

 

[PBCool]

Mtn apn

So you want to just move the sim to a Huawei router?

 

[Mahone 10]

Yes, Huawei b525