Cybersmart - Connection keeps terminating

princes_arabella

Well-Known Member
Joined
May 27, 2013
Messages
100
Yesterday I started experiencing problems on my Cybersmart 2MBps uncapped home line. The internet would turn on and off every few minutes. After phoning them and checking my connection logs, discovered dozens of attempts to connect, with each connection terminated after a few minutes. They say there is a problem at my exchange - technician will have to be sent out to check it.


Before I speak with Cybersmart again tonight, I'd like to know if anyone has experienced this problem before I endure the hassle of having Telkom come out?
 

Venomous

Honorary Master
Joined
Oct 6, 2010
Messages
54,770
please search the forums.

inregards to them, your experience is not unique.
there use to be many similar events.



best would be to start shopping around.
 

princes_arabella

Well-Known Member
Joined
May 27, 2013
Messages
100
Yes, am looking at moving to WebAfrica/Afrihost. Just wanted to check if it is a Telkom issue. Will test with a 1gb Afrihost account
 

MGRobinson

Senior Member
Joined
Dec 21, 2009
Messages
765
It sounds like it may be a line issue. Post your line stats here for us to have a look at (Attenuations & SNR)
 
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