data usage policy on RAIN

Swa said:
Good question. Nobody has an answer yet.
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I continued downloading i think i reached around 1.7tb then they sent another email notifying me that it is a bonafide mobile service and i should notr abuse but i ignored the email. but i think if you hit 2tb they will cut off yourservices for a day or more. but not more than 2days. Its just my opinion. Do not quote me on that. Anyway nowadays i do not download much i already have all the games i need so my usage is usually around 500 to 700gb nowadays .
 
ngoni615 said:
I continued downloading i think i reached around 1.7tb then they sent another email notifying me that it is a bonafide mobile service and i should notr abuse but i ignored the email. but i think if you hit 2tb they will cut off yourservices for a day or more. but not more than 2days. Its just my opinion. Do not quote me on that. Anyway nowadays i do not download much i already have all the games i need so my usage is usually around 500 to 700gb nowadays .
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So it is confirmed that everyone who said there was a 1TB hardcap was wrong. I wonder if we'll see any apologies. #humblepie
 
Speedster said:
That is a relief
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ordered a HUAWEI Range Extender so will move my router into the sweet spot again and put the Huawei Range extender in a good spot hopefully i can pick up full speed with the Range Extender when my router is in the sweet spot
 
I haven't seen anyone actually read/post the FUP they do have on their website, but TL;DR anyway.

https://www.rain.co.za/legal said:
11.1.4
Where Rain needs to ensure that all Subscribers have fair and equal use of the Services offered by Rain and to protect the integrity of its network, Rain reserves the right, and will take necessary steps, to prevent improper or excessive usage thereof. The action that Rain may take includes, but is not limited to:
11.1.4.1
limiting throughput;
11.1.4.2
preventing or limiting service through specific ports or communication protocols; and/or
11.1.4.3
complete termination of service to Subscribers who grossly abuse the network through improper or excessive usage.
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Also, might I add:

Prohibited Uses and Activities said:
3.9
Use the Rain network in a manner that exceeds the then current bandwidth, data storage or other limitations on the Rain Service, or puts an excessive burden on the limitations of the Rain network;
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Now, I have no idea when that may have been added to their Fair Usage Policy, but as a customer who agreed to these ToCs, they're allowed to essentially choke up your connection if and when you are abusing it.

Whether or not 1TB can be seen as excessive is up to Rain's discretion, but the general consensus from a mobile network provider's perspective is that it is. Even larger providers such as AT&T have a 1TB cap on usage. Generally most families hardly go over 1TB and using that much is streaming nearly 100+ hours of 4K video. Slow down, bud.

https://www.consumerreports.org/telecom-services/how-easy-to-burn-through-1TB-data-cap/
 
Ammunisie said:
I haven't seen anyone actually read/post the FUP they do have on their website, but TL;DR anyway.




Also, might I add:



Now, I have no idea when that may have been added to their Fair Usage Policy, but as a customer who agreed to these ToCs, they're allowed to essentially choke up your connection if and when you are abusing it.

Whether or not 1TB can be seen as excessive is up to Rain's discretion, but the general consensus from a mobile network provider's perspective is that it is. Even larger providers such as AT&T have a 1TB cap on usage. Generally most families hardly go over 1TB and using that much is streaming nearly 100+ hours of 4K video. Slow down, bud.

https://www.consumerreports.org/telecom-services/how-easy-to-burn-through-1TB-data-cap/
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I have no problem with that. What I have a problem with is that it isn't stated anywhere so they can decide anything on a whim. Fact is if they advertise it as 1TB people will be asking where the cheaper packages are. Rain knows uncapped for all is the only model that really works so that everyone both low and high data users pay the same.
 
"
USAGE AND UNCAPPED RULES
11.1
The Subscriber acknowledges that Rain is unable to exercise control over the data passing over the infrastructure and the Internet, including, but not limited to, any websites, electronic mail transmissions, newsgroups or other material created or accessible over its infrastructure. Therefore, Rain is not responsible for data transmitted over its infrastructure, but may terminate the Services:
11.1.1
Where Rain infrastructure may be used to link into other networks worldwide/locally and the user agrees to conform to the terms and conditions of their acceptable user policies (AUP) of these networks;
11.1.2
Where the Subscriber may obtain and download any materials marked as available for download off the Internet, but is not permitted/restricted to use their Internet access to distribute/copy any copyrighted materials unless permission for such distribution/copy is granted to the user by the legal owner of the materials, Rain may terminate the Service immediately and without any penalty or liability; and/or
11.1.3
Where the user is prohibited from obtaining, disseminating or facilitating, over the Rain network, any unlawful materials, including, but not limited to:
11.1.3.1
copying or dealing in intellectual property without authorisation;
11.1.3.2
child pornography; and/or
11.1.3.3
any unlawful hate-speech materials
Rain may terminate the Service immediately without any penalty and/or liability.
11.1.4
Where Rain needs to ensure that all Subscribers have fair and equal use of the Services offered by Rain and to protect the integrity of its network, Rain reserves the right, and will take necessary steps, to prevent improper or excessive usage thereof. The action that Rain may take includes, but is not limited to:
11.1.4.1
limiting throughput;
11.1.4.2
preventing or limiting service through specific ports or communication protocols; and/or
11.1.4.3
complete termination of service to Subscribers who grossly abuse the network through improper or excessive usage.
11.1.5
This Policy applies to and will be enforced for intended and unintended (e.g. viruses, worms, malicious code or otherwise unknown causes) prohibited usage. Where online activity will be subject to the available bandwidth, data storage and other limitations of the Services provided, Rain shall, from time to time, revise its policy at its own discretion and provide notice to the Subscribers.
"

This is on the Legal Page. They basically don't have a FUP, but logically you cant just rape towers 24/7 with 1TB per month.
 
frost717 said:
"
USAGE AND UNCAPPED RULES
11.1
The Subscriber acknowledges that Rain is unable to exercise control over the data passing over the infrastructure and the Internet, including, but not limited to, any websites, electronic mail transmissions, newsgroups or other material created or accessible over its infrastructure. Therefore, Rain is not responsible for data transmitted over its infrastructure, but may terminate the Services:
11.1.1
Where Rain infrastructure may be used to link into other networks worldwide/locally and the user agrees to conform to the terms and conditions of their acceptable user policies (AUP) of these networks;
11.1.2
Where the Subscriber may obtain and download any materials marked as available for download off the Internet, but is not permitted/restricted to use their Internet access to distribute/copy any copyrighted materials unless permission for such distribution/copy is granted to the user by the legal owner of the materials, Rain may terminate the Service immediately and without any penalty or liability; and/or
11.1.3
Where the user is prohibited from obtaining, disseminating or facilitating, over the Rain network, any unlawful materials, including, but not limited to:
11.1.3.1
copying or dealing in intellectual property without authorisation;
11.1.3.2
child pornography; and/or
11.1.3.3
any unlawful hate-speech materials
Rain may terminate the Service immediately without any penalty and/or liability.
11.1.4
Where Rain needs to ensure that all Subscribers have fair and equal use of the Services offered by Rain and to protect the integrity of its network, Rain reserves the right, and will take necessary steps, to prevent improper or excessive usage thereof. The action that Rain may take includes, but is not limited to:
11.1.4.1
limiting throughput;
11.1.4.2
preventing or limiting service through specific ports or communication protocols; and/or
11.1.4.3
complete termination of service to Subscribers who grossly abuse the network through improper or excessive usage.
11.1.5
This Policy applies to and will be enforced for intended and unintended (e.g. viruses, worms, malicious code or otherwise unknown causes) prohibited usage. Where online activity will be subject to the available bandwidth, data storage and other limitations of the Services provided, Rain shall, from time to time, revise its policy at its own discretion and provide notice to the Subscribers.
"

This is on the Legal Page. They basically don't have a FUP, but logically you cant just rape towers 24/7 with 1TB per month.
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The do have the right to cut you off should they feel you are abusing the service
 
ngoni615 said:
The do have the right to cut you off should they feel you are abusing the service
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Yeah, I strongly doubt they'd do it out of the blue though. If you get a message about using too much, then you're at risk of them being like "lol, no we're cutting you off for the rest of your billing cycle"
 
frost717 said:
Yeah, I strongly doubt they'd do it out of the blue though. If you get a message about using too much, then you're at risk of them being like "lol, no we're cutting you off for the rest of your billing cycle"
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lol i know you can go beyond 1.7tb without any issues lol my first month with rain i hit 1.7tb and they notified me that i am using extremely large amounts of data. lol did not do ****. Next month i was back at it at 1.5tb lol nothing but these days i am around 500 - 800gb lol
 
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