Discovery Vitality 2020

[beefymoocow]

My garmin not updating from yesterday. Is this a common issue?

Yep. Don’t worry it will update eventually.

 

[fruitbat]

Yep. Don’t worry it will update eventually.

Thanks beefy

 

[Koosvanwyk]

Clearly they are having some major problem. My money goal finally updated after being stuck for 2 days. I got the 100 miles reward for achieving my money goal 11 times. Not sure wtf is going on.

Workouts for yesterday also finally synced, today still outstanding.

 

[twr]

Lol 11.times I wonder if they will take them.away, only received 100miles for my money and fitness goal last week still waiting for the driving one to be credited

 

[Nom Chompsky]

Got my 100 miles for fitness today, but I'm not sure why I got one today - I completed my fitness points on Monday this week and got 100 points then as well.

 

[Toxic T]

Clearly they are having some major problem. My money goal finally updated after being stuck for 2 days. I got the 100 miles reward for achieving my money goal 11 times. Not sure wtf is going on.

Workouts for yesterday also finally synced, today still outstanding.

My Samsung health is still not updating.

 

[AndyT1]

Have you tried doing a manual sync through the Discovery app? Only works for Samsung not Garmin.

 

[Fcon_Vpro]

Thanks, newbie to spot, can't you then just top ure your spot wallet using your discovery card, then do a cash out from your wallet to your nominated bank instead of sending it to a significant other?

Think I recall them reversing credit card payments instead so it took away spend. Search the FNB ebucks thread for more information.

 

[Toxic T]

Have you tried doing a manual sync through the Discovery app? Only works for Samsung not Garmin.

Yip. A number of times. Still nothing. My gym visit for Thursday also not updated. Hopefully this week they get their stuff in order.

 

[fruitbat]

Got 50pts for <10k steps for 17th. My run for the 16th not showing. Am 200pts short for last week. So I mailed them screen shots etc of garmin

 

[Jac Sprat]

After running 90 mins at 70% I expected 450 points but got 100 + 200. How difficult could it be to get this right...?

 

[Jac Sprat]

As mentioned

 

[Gtx Gaming]

Missing steps from the 16th, 17th is showing showing through. Guess il get in contact on Monday.

 

[AndyT1]

Missing steps from the 16th, 17th is showing showing through. Guess il get in contact on Monday.

Yup me too, and I need those missing steps for my weekly goal. Also not showing steps or workout for the 17th, yet todays workout and steps are showing. This from Garmin.

I also run Samsung SHealth, all of that shows up just fine.

 

[ies87]

As mentionedView attachment 769988

You need to be in the endurance category to qualify for 450 points for that workout. Your weekly goal will be out of 1,200 then though - not 900.

It’s strange that you got 100+200 though, they usually take the higher of the two.

 

[Koosvanwyk]

As mentionedView attachment 769988

This should only be 200 points, as the higher or the two qualify for points.

 

[binloud]

Both my exercise for Thursday and Friday haven't sunc but steps for today did.. s-health.

 

[abudabi]

300 pts workout from Thursday via polar still hasn't pulled through. *sigh*

 

[AndyT1]

Ok so mine was fixed overnight ................everything shows up now as it should.

 

[twaatie]

300 pts workout from Thursday via polar still hasn't pulled through. *sigh*

Same for me. Not able to log in to polar site to do a manual upload either