Discovery Vitality 2023

Cray said:
Just a bit of feedback, I booked a nutritionist appointment for my 1000 points but also redid my health check. My blood pressure was all good, quite a relief, I think I might still have had COVID during my last test but good to double-check.
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That's fantastic news! (on the bp)
 
Arrrgh, I have to go out into this poiring rain to get 200 exercise points for my weekly goal. I wonder if it's too late to use my rest week.
 
3WA said:
Arrrgh, I have to go out into this poiring rain to get 200 exercise points for my weekly goal. I wonder if it's too late to use my rest week.
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This is why you get your points as early in the week as you can. :)
 
New to discovery bank but been a vitality member for a while where my travel discount was always the default.The Discovery bank app shows discount at 30% but on app there is only 10% and 20% options when booking the flight. Can someone advise how to get full discount.
 
GravityZN said:
New to discovery bank but been a vitality member for a while where my travel discount was always the default.The Discovery bank app shows discount at 30% but on app there is only 10% and 20% options when booking the flight. Can someone advise how to get full discount.
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is this local or international flights?

Either way, it is dependent on completing the required health assessment tests( mental and physical) and then based on bank account and status and then dependent on current spend I believe. still trying to figure out exactly what the health tiers are myself for all the various benefits. some say 2/2, others 3/3.
 
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SvenArndt said:
is this local or international flights?

Either way, it is dependent on completing the required health assessment tests( mental and physical) and then based on bank account and status and then dependent on current spend I believe. still trying to figure out exactly what the health tiers are myself for all the various benefits. some say 2/2, others 3/3.
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I know its a bit late but thank you. I was under pressure to make the booking and ended up paying the price with 10%. So with discovery bank main member can get to 30% and kids lower about 25% but spouse gets default 10%. Even after completion of the age Assessment there was no difference. Call centre is pretty useless with some agents having limited knowledge about discount levels. When asked about family banking they said they never heard of it. So ebucks still appear to have an edge over them although their caps are frustrating.On another issue I also stopped receiving healthy food discounts since March ( only received R24 despite spending alot on healthy food (items checked on bill) and having a discount of 30%). Again call centre agents have no idea why. Anyone experiencing same?
 
nashbert said:
Seems miles keep loosing a bit more value on the whole.
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To be fair to Discovery, if smoothie prices go up, they can't be expected to keep the number of miles the same when each mile is still worth 10c. So if you only had to spend 250 miles (R25) for a R50 smoothie last year, and now that smoothie costs R60, it makes sense to increase the miles required to 300 (R30). When you look at the price of smoothies, 300 miles is still a great deal.
 
ros_b said:
To be fair to Discovery, if smoothie prices go up, they can't be expected to keep the number of miles the same when each mile is still worth 10c. So if you only had to spend 250 miles (R25) for a R50 smoothie last year, and now that smoothie costs R60, it makes sense to increase the miles required to 300 (R30). When you look at the price of smoothies, 300 miles is still a great deal.
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That is a fair point and 30 rand for a smoothie is still good.

However, it is not so much the price of smoothies alone but rather the tweaking of the rate for earning miles ( a good example is the game board) combined with the price increases and removal of extra bonuses (miles day).
 
Anyone else have that from today its just free smoothie but wrap is full price? Was R72 total yesterday, today R120?
 
hj007 said:
Anyone else have that from today its just free smoothie but wrap is full price? Was R72 total yesterday, today R120?
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Is that what your voucher said? The one I bought with 300 DM now seems to be the normal R52+ meal.

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My preferred partner has been Dis-Chem for a few years now, and AFAIK they pay out one's healthycare cashback as Dis-Chem points. Clicks has always been my secondary (I assume at 10%) but I am not sure if they have been awarding me anything and if so how do they do it? Is it via Clicks cashback points?

So this evening I've changed my preferred partner to Clicks to try to get it to 25% but it seems to be stuck on 10% despite Dis-Chem being 25% before the change. Has anyone else had this issue?

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I've done my health check...

1726598951067.png


and they know my vitality age but it doesn't seem to give me 25% back at Clicks?

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RogueTr00per said:
My preferred partner has been Dis-Chem for a few years now, and AFAIK they pay out one's healthycare cashback as Dis-Chem points. Clicks has always been my secondary (I assume at 10%) but I am not sure if they have been awarding me anything and if so how do they do it? Is it via Clicks cashback points?

So this evening I've changed my preferred partner to Clicks to try to get it to 25% but it seems to be stuck on 10% despite Dis-Chem being 25% before the change. Has anyone else had this issue?

View attachment 1758045

I've done my health check...

View attachment 1758048


and they know my vitality age but it doesn't seem to give me 25% back at Clicks?

View attachment 1758047
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Whenever you make a change or if like your vitality age lapsed and you did it, like there it was the same day, it sometimes take a while to update/reflect everywhere. Give it a few days, but I found, it will always be correct by the next month. So worst case, you need to wait till first work day in october.

Edit:
Forgot, I get the clicks back as miles, show up as "Clicks HealthyCare" in the transactions on the miles account.
 
Tinuva said:
Whenever you make a change or if like your vitality age lapsed and you did it, like there it was the same day, it sometimes take a while to update/reflect everywhere. Give it a few days, but I found, it will always be correct by the next month. So worst case, you need to wait till first work day in october.

Edit:
Forgot, I get the clicks back as miles, show up as "Clicks HealthyCare" in the transactions on the miles account.
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Oh so is one's Vitality Age calculated and tracked separately and not automatically updated via the Health Check? I'm fairly sure there was no info on a percentage decrease date yesterday so perhaps indicative that I had not done the Age quiz this year, but even if so it didn't seem to reduce my Dis-Chem benefit below 25% when that was my preferred partner.

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For Clicks healthycare cashback I'm not with Discovery Bank so in that case would they still pay out in discovery miles?
I see I'm still on 10% rewards but I will wait till 1 October before contacting Discovery Vitality.
 
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