FNB DOUBLE DEBITS

shooter_za

Well-Known Member
Joined
Jun 25, 2012
Messages
264
Can't login to check :( Did the double transactions trigger inContact SMS's?

Also working on banking software, I can imagine the pressure the devs are under currently. They probably want people to report these transactions to figure out a pattern and craft an automated way to restore.
 

House

Banned
Joined
Aug 17, 2006
Messages
5,482
Can't login to check :( Did the double transactions trigger inContact SMS's?

Also working on banking software, I can imagine the pressure the devs are under currently. They probably want people to report these transactions to figure out a pattern and craft a automated way to restore.

No, it didn't.

I saw mine, as well as payments received only when I logged into my account this morning.
 

shooter_za

Well-Known Member
Joined
Jun 25, 2012
Messages
264
No, it didn't.

I saw mine, as well as payments received only when I logged into my account this morning.

Aw crap. Oh well, got a Capitec card for backup that I'll use until the all clear is sounded. I'm sure they'll get around to fixing the collateral damage too eventually. These bugs are interesting (if you are not the one to have to fix them at gunpoint...)
 

Jan1510

New Member
Joined
Jan 21, 2013
Messages
7
Yeah! Got an EXTRA R 4800 paid into my cheque account last night! Should I go on a shopping spree? Thank you FNB, the BEST bank in the world....EVER!! lol :D
 

Billy

Expert Member
Joined
Feb 8, 2004
Messages
3,690
Yeah! Got an EXTRA R 4800 paid into my cheque account last night! Should I go on a shopping spree? Thank you FNB, the BEST bank in the world....EVER!! lol :D

And that is FNB's major problem, unless they get cooperation from other banks to reverse the payments.
 

Billy

Expert Member
Joined
Feb 8, 2004
Messages
3,690
Latest post from FNB on Facebook.

"Hi All, once again our apologies for the inconvenience caused by duplicate transactions. Please note that we will be reversing duplicate transactions as a matter of urgency. Thank you for your understanding."
 

Jared176

Senior Member
Joined
Sep 22, 2009
Messages
646
I had four purchase transactions duplicated and then recredited today. Just over 1,5k in total. Strange thing is that one of the purchases is from last week (26th).

Will need to get on my pc to check everything in detail. Wonder how many people are going to lose their job for this mess up?
 

Tom Mix

New Member
Joined
Apr 20, 2014
Messages
1
I was also double debited with all my debit orders on 3/7/2014.
On checking this morning 6/7/2014 Sunday all wrong debit are reversed and account in order now.
Must have burnt the midnite oil.
 

TheOx

Active Member
Joined
Apr 19, 2013
Messages
71
They appear to have fixed it, but there was a deduction that went off for my savings pocket.
That money isn't in any of my accounts, nevermind my savings pocket :/
 
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