FNB Global Account Card

BrightBlue said:
To clarify:
Premier - the global account is free, but if a global debit card is ordered for the account; the annual charge applies (eg. 20USD a year) even if you cancel the card.

Private - the global account and one global debit card in your currency of choice is included in the monthly account fee. However if you get a second currency, the annual card fee applies to the second card.
Click to expand...

Read this
 
So yesterday I get a series of FNB notifications telling me a transaction was declined due to insufficient funds. Didn't recognise the account number and figured out it was my Global Account.
That account is sitting unused with a balance of Euro 2.80. It was last used for an actual transaction in December last year for a secure online purchase. Previous to that it was used in October and November for a holiday in Italy. The card itself has been locked away since December and then used to access an airport lounge (Harare) in late January. Locked away again.

The bank cancelled the card after I called them. They couldn't tell me anything other than the attempted transaction was for a merchant called "Delticom AG" for an amount of Euro798.00.

I'm glad I didn't have prepaid funds sitting in that account for someone to help themselves to.

I've searched the merchant and they appear to be a large online tyre group, with over 130 online stores in 45 countries. A very quick search resulted in me finding only one of their online shops trading as the actual group name and that's in Poland. Anyway, a bit of a mystery as to who, how and why after all this time.

c45e5d92e2e608b24db02400a4683b47.jpg
 
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I got my card for all my travel this year. Its got a nice layer of dust in the drawer now...
 
I don’t have a card, but my Global Account were made inactive. Realised when I wanted to top up my account, and the money never displayed. Seems they deactivate after 3 months.
 
I see I was charged an annual card fee even though I only have one currency card. Last years pricing guide mentioned that you’re not charged if you only have one card. The new pricing guide doesn’t make mention of this so seems like it’s been done away with.
 
DinoPat said:
I see I was charged an annual card fee even though I only have one currency card. Last years pricing guide mentioned that you’re not charged if you only have one card. The new pricing guide doesn’t make mention of this so seems like it’s been done away with.
Click to expand...
They charge you and do a rebate of the whole amount. That's what happened before July anyway.
 
buyeye said:
They charge you and do a rebate of the whole amount. That's what happened before July anyway.
Click to expand...

Last year they only rebated it when I queried it and showed them the wording in the pricing guide, which isn’t there for this year. But will query it and see what happens.

Edit: spelling
 
piranha786 said:
I don’t have a card, but my Global Account were made inactive. Realised when I wanted to top up my account, and the money never displayed. Seems they deactivate after 3 months.
Click to expand...
They deactivate after a year with no transactions. If you just pay ZAR50.00 into it now and again, it will remain active.
 
DinoPat said:
Last year they only rebated it when I queried it and showed them the wording in the pricing guide, which isn’t there for this year. But will query it and see what happens.

Edit: spelling
Click to expand...
I also got charged - not reversed
Premier
 
A question to those that are entitled to 1 free global account card according to your pricing plan:

Assuming you have a USD card. Does anyone know if one was to cancel the USD card and order a card in a different currency (e.g. GBP), is there a way of doing this without incurring the annual charges for a second card?
I'd be interested to understand if, in this scenario, you would still be charged for a second card or if it would count under the "1 free card" condition.
 
katastrofie said:
A question to those that are entitled to 1 free global account card according to your pricing plan:

Assuming you have a USD card. Does anyone know if one was to cancel the USD card and order a card in a different currency (e.g. GBP), is there a way of doing this without incurring the annual charges for a second card?
I'd be interested to understand if, in this scenario, you would still be charged for a second card or if it would count under the "1 free card" condition.
Click to expand...
yes I did it.

I waited few days afer closing GBP account then ordered USD account.

Private banker did for me, was never charged
 
Gtx Gaming said:
yes I did it.

I waited few days afer closing GBP account then ordered USD account.

Private banker did for me, was never charged
Click to expand...
Thanks for the feedback. That's good to know.

To clarify: did you cancel your entire GBP account, or did you only cancel the linked card?
 
Hi

Does any one know how I could apply for a $ or a UAE account ?

I have tried via the app and sadly those options don't come up I only get Canadian and a few others.

I am on an FNB Aspire Account

I will be traveling in December and I see this card has access to some lounges or will you guys recommend something else ?
 
Bilaal_10 said:
How do i apply for a usd account ?

I have tried using the app and for some reason i do not see the usd account to open.

I see that the lounges are also free is their any card better for this ?
Click to expand...
On the app go add accounts - global account
 
FYI, please be aware that the Global Card, although already loaded with forex, is also subject to the SARB limit of R50k per transaction.

Frankly, it's not worth it any more: rather open an offshore account with FNB, and that card will not be subject to the retarded rules dreamt up by the morons at SARB.
 
Gamer said:
So yesterday I get a series of FNB notifications telling me a transaction was declined due to insufficient funds. Didn't recognise the account number and figured out it was my Global Account.
That account is sitting unused with a balance of Euro 2.80. It was last used for an actual transaction in December last year for a secure online purchase. Previous to that it was used in October and November for a holiday in Italy. The card itself has been locked away since December and then used to access an airport lounge (Harare) in late January. Locked away again.

The bank cancelled the card after I called them. They couldn't tell me anything other than the attempted transaction was for a merchant called "Delticom AG" for an amount of Euro798.00.

I'm glad I didn't have prepaid funds sitting in that account for someone to help themselves to.

I've searched the merchant and they appear to be a large online tyre group, with over 130 online stores in 45 countries. A very quick search resulted in me finding only one of their online shops trading as the actual group name and that's in Poland. Anyway, a bit of a mystery as to who, how and why after all this time.

c45e5d92e2e608b24db02400a4683b47.jpg
Click to expand...
And they probably going to charge you an insufficient funds fee still... :giggle:
 
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