| Change Request Reference: | FRG1498600 |
| Change Title: | Emergency |Reboot switches at Exclusive node | Port Elizabeth |
| Maintenance Type: | Emergency |
| Maintenance Description: | We will be upgrading firmware on sw1 and sw2 at PLZ Exclusive node in order to resolve a reoccurring network error. |
| Technical Description: | Switch will rebooted into the alternate firmware version which is already loaded. FDB stats will be checked to verify that the FDB is operational |
| Impact Description: | Customers will drop for the duration of the upgrade |
| Reason for change: | Fault resolution - MAC Errors |
| Probability of customer impact: | Certain |
| Maintenance Date and Time: | 2021-08-23 23:00:00.0 to 2021-08-24 06:00:00.0 |
| Change Status: | Planned Change |